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Ik heb een nieuw telefoontoestel.

Ik heb de telefoons laten configureren. 

Nu wil ik mijn muziek luisteren op mijn nieuwe toestel maar er staat dat ik geen deezer premium abonnement meer heb.

Graag hoor ik van u

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Best answer by Anonymous 7 June 2022, 22:43

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@Pascal nl 

May be we can try it in English? 😉 I understand that you get the message to have no premium account. Right?

First check if you really use the correct Account Data and not that of a different account that is on free. 
If you’re sure it’s the correct account, log in and check the account settings for your kind of plan. 
May be you were set to free because of a payment problem. 
Feel free to contact deezer support an ask them for the reason. 

deezer support → https://support.deezer.com/hc/requests/new

😉

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