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Support for Ukraine through the power of music

  • 11 March 2022
  • 51 replies
  • 3397 views

 guys, we need help. I don’t have this deal. Maybe anyone can help?

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Best answer by Neil 18 March 2022, 15:29

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51 replies

hello! i’m from ukraine. 

my number for questions: +xxxxxx (dnr)

can i get a subscription?  thanks for the great app!

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Hey @amaterasu 

The premium subscriptions for Ukraine have been switched to free for existing subscriptions. This does not apply to new subscriptions.

Здравствуйте, если я не ошибаюсь то в вашей сервиса есть бесплатная подписка для Украинцев, так ли это? Если так то как ее подключить?

 

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Здравствуйте, если я не ошибаюсь то в вашей сервиса есть бесплатная подписка для Украинцев, так ли это? Если так то как ее подключить?

 

Hello Krifter,

This question has been answered by deezer staff. If you are currently a deezer subscriber, please contact user support for assistance. 

The link is here. 🇺🇦 

Otherwise, they are unfortunately unable to provide a free premium subscription for new users.

 

G

І як підключитись поясніть будьласка. Дякуєм за підтримку.

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Hey @Tarik Dan 

The free premium subscriptions for Ukraine only apply to existing subscriptions.

Доброго дня,чи немає безкоштовної преміум підписки для українців?

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@Vaiveo pease check the info above in this page.
If you have any further questions please let us know.
Thanks :)

Hi there. I live in Ukraine, and all my friends and acquaintances received a free premium subscription, but for some reason I did not. Help please.

Me too((

Доброго дня, я з України. Я завантажувала програму 2 рази, входила та виходила, перезавантажувала телефон - результату ніякого, все рівно не вибиває преміум. Підкажіть будь ласка, як можна підключити і що для цього потрібно зробити?

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@Olha Safarova Please read the postings above yours in this thread, new Deezer users in Ukraine cannot get a free Premium account, only the existing Premium users do not have to pay anymore until further notice.

hello, im from Ukraine.  I saw on the Internet that your platform gives us the opportunity to listen to music with a premium subscription?  please help me to implement.  I failed on my own

Userlevel 7
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Hey @user87978 

The special regulation applies to existing subscriptions. These have been switched to free.
This does not apply to new subscriptions.

Hello, how to get a premium subscription for residents of Ukraine?

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Hello @EVGSHOW! As mentioned above, we offered free subscription only to existing users. 

If you are one and having issues with the activation, please contact our Support: 

https://support.deezer.com/hc/en-gb/requests/new

Доброго дня!

Підкажіть, будь ласка, як отримати Преміум для мешканця з України? Зареєстрований давно, проте на пошту не отримував запрошення. Дякую!

Вітаю . Можете активувати преміум підписку мені як для українця ?

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Hey @prudja please check the info above and please our Deezer Support Team 
Thanks :)

Добрый день. Узнала о вашем чудесном приложении лишь совсем недавно, слышала для украинцев премиум прописка бесплатная. Но у меня есть только обычная подписка

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Добрый день. Узнала о вашем чудесном приложении лишь совсем недавно, слышала для украинцев премиум прописка бесплатная. Но у меня есть только обычная подписка

Hey there, please check answers above to see if they apply to you! 

If not please contact our Support here :) 

Як отримати доступ для українців?

Userlevel 7
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Як отримати доступ для українців?

Hey @Narkotik

You can find your answers above ☝🏽

I would like to thank the Dizzer team for the opportunity to continue listening to your favorite music for several months absolutely free of charge, which allowed me to distract and calm down during such a difficult time in our country (Ukraine). Of all the services I use, this is the only one that has taken such action. Thanks Dizzer!

Userlevel 7
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I would like to thank the Dizzer team for the opportunity to continue listening to your favorite music for several months absolutely free of charge, which allowed me to distract and calm down during such a difficult time in our country (Ukraine). Of all the services I use, this is the only one that has taken such action. Thanks Dizzer!

💛💙

It’s our pleasure! 

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Аnd if I switch to another tariff plan, will the promotion remain or not?

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