How to contact Deezer Support

I tried their chat support once and I was satisfied.

Not only my problem I created was solved, they gifted me with one week free Deezer Premium.

Another time I requested album to my Deezer Premium, which was obviosly not available, and it went Lecrae - Gravity. They said that they can not guarantee release, but here I am to tell Deluxe and CD version are both available. Who Lecrae, perhaps you’ll ask. He is very great and talented rapper.

For this service it is easy to say I never received it anywhere any better.

Thank you so much for your service.

I want to ask a question to deezer but can’t find an email adress or contact form. 

Hi @Wouterbillen 
In the following link you’ll find all the information on how to get in touch with us: How to contact Deezer Support
Cheers

I Need to talk with support !!

Damn man, it hasn't crossed my mind and this is a great idea to talk with them! Especially that there are people who favor a pill-shaped cutout of their phone as well as those who favor two separate ways for online support. The phone line could then be enabled if Deezer themselves prefer it.

For now online support is here https://support.deezer.com/hc/en-gb

Hi,

I added few number of Thai songs into my saved playlist but now there now where to be found. Did you guys took off the artist out from your database?

been quite long with you guys and please don’t let me try out your competitors platform.

regards,

ian

Hey @ianazlan 

This isn't the best thread to discuss your query.

Do you know the names of the tracks? Have you tried searching for them within the app? We don't "take off" content, this is done by the music distributors.

This is bad to tell. Since it is probably gone from them too.

Only few rare cases they can exclude some services from distribution.

I’d sit tight and talk to the label or artist if applicable.

I couldn’t find contact details for Lecrae rapper months ago, so I stopped by Deezer support.

Now it can be heard, Lecrae’s finest albums I like.

 want to change my subscription Deezer famely to Deezer hi-fi. I was wrong:

You can ask full refund Customer service.

https://support.deezer.com/hc/en-gb

Refund can be made if it is claimed right after purchasement.