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I've paid for Deezer but I'm still being asked to subscribe/ Paid but still Free

I've paid for Deezer but I'm still being asked to subscribe/ Paid but still Free
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204 replies

  • Tiny Dancer
  • 2 replies
  • August 10, 2024

This is third time when my family plan is reset to free and all family members removed. Apparently, you are not able to provider service we paid for. I see paying for the whole year was a huge mistake. I want my money back. 


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1447 replies
  • August 10, 2024

Hi,

I can understand your frustration, but please contact the Deezer support.

The users here on this Community are also Deezer users and aren’t able to help you.

https://support.deezer.com/hc/en-gb

And choose “Send in a request”.


  • Tiny Dancer
  • 2 replies
  • August 10, 2024

Cool, so another "community" created by corpo. This way they dont have to hire so much so called agents. Brilliant. 


awesomemac
Deezer Legend
Forum|alt.badge.img+5
  • Deezer Legend
  • 1447 replies
  • August 11, 2024

That I don’t know. But you can also reach out using the chat if your subscription issue is still there.


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