Hi @Ry Foo please get in touch with our our Deezer Support Team and one of our agents will check if the Duo offer is available in your country.Thanks
Could you please login to your account from a PC/Mac on the web version? You should still be able to subscribe for 11.99The price you see on your iPhone is what apple charges you for subscribing via iOS.
If @Noam Asulin doesn’t work, please contact our Deezer Support Team and one of our agents will be able to help.Thanks
If you are still experiencing problems with your Premium/Family account, please contact our Deezer Support Team and one of our agents will help with your request.Thanks
Gravedigger - Dave Matthews band
Black - Pearl Jam
Guaranteed - Eddie Vedder, from the Movie “Into the Wild”
Hi @Cupart could you please confirm if this happened after clicking on a notification? If so, could you please restart the app.Our team is now aware of the problem and it will be fixed in the next 24 hours.Apologies for the inconvenience
Hi @F40RGIVE have you tried Shaker already?
Hi @sednovadelina there was a problem that has been solved already.Could you please confirm if you have access to Premium now?Thanks and apologies for the inconvenience
Hi, could you please report the problem?On the web version or desktop app, click on the 3 dots>report a problem, and a member of our music team will look into it.Thanks and apologies for the inconvenience.
Hello @Nicolas Souza Have you contact Yamaha support already as suggested by Leonidia the last time you contacted us?Thanks
Thanks for letting us known @James West The problem has been fixed :)
@Jaime M the problem has been fixed now. Could you please confirm that everything’s fine with your account?Thanks
Hello @Pablo Sepúlveda Guerrero I am sorry to hear that.Please get in touch with our Deezer Support Team and one of our agents will check your account and help with your request.Thanks
@ChiquiK please contact our Deezer Support Team and one the agents will check your account and help you.Apologies for the inconvenience
If your family members are not listed, please contact our Deezer Support Team and a member of the team will check your account and help to restore them.Thanks
Could you please logout and login again? If that doesn’t work, please get in touch with our Deezer Support Team.Thanks
@Hjw19 @radioelephant please contact our Deezer Support Team and one of our agents will check your account in the system and help with your request.Thanks and apologies again for all the inconvenience
@Bal Censon it should be working now.Thanks
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