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One Hit Wonder
Gaillardyse
One Hit Wonder
May 12, 2024
Answered

family members accounts lost

  • May 12, 2024
  • 2 replies
  • 203 views

Following may 10th bug, family members disappeared from my account. As it’s a bug from deezer, may you fix this and relink lost family members account. May you also explain more about this bug ? Should we fear about any leaks or data loss? Thks

 

    Best answer by Noam Asulin

    Are those independent family accounts? If so just send the link to your family members to rejoin the subscription. They will have to accept your invite and that's it. 

     

    https://support.deezer.com/hc/en-gb/articles/206096891-Add-Someone-As-A-Member-To-A-Deezer-Family-Account

    2 replies

    Noam Asulin
    Superuser
    Noam AsulinAnswer
    Bezi since 2017
    May 14, 2024

    Are those independent family accounts? If so just send the link to your family members to rejoin the subscription. They will have to accept your invite and that's it. 

     

    https://support.deezer.com/hc/en-gb/articles/206096891-Add-Someone-As-A-Member-To-A-Deezer-Family-Account

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      May 16, 2024

      If @Noam Asulin doesn’t work, please contact our Deezer Support Team and one of our agents will be able to help.
      Thanks

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