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Answered

family access still not restored

  • 11 May 2024
  • 2 replies
  • 17 views

i have regained access to my Deezer family subscription, but the other members have not and I can no longer see them in my subscription .

2 replies

Userlevel 7
Badge +4

Hey @ChiquiK 

Maybe you need to manually re-invite the members to your family subscription?

Userlevel 7
Badge +7

@ChiquiK please contact our Deezer Support Team and one the agents will check your account and help you.
Apologies for the inconvenience

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