Skip to main content
Answer

family access still not restored

  • May 11, 2024
  • 2 replies
  • 19 views

i have regained access to my Deezer family subscription, but the other members have not and I can no longer see them in my subscription .

Best answer by E0xc815

Hey @ChiquiK 

Maybe you need to manually re-invite the members to your family subscription?

2 replies

Forum|alt.badge.img+4
  • Rockstar
  • Answer
  • May 11, 2024

Hey @ChiquiK 

Maybe you need to manually re-invite the members to your family subscription?


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • May 11, 2024

@ChiquiK please contact our Deezer Support Team and one the agents will check your account and help you.
Apologies for the inconvenience