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One Hit Wonder
ChiquiK
One Hit Wonder
May 11, 2024
Answered

family access still not restored

  • May 11, 2024
  • 2 replies
  • 33 views

i have regained access to my Deezer family subscription, but the other members have not and I can no longer see them in my subscription .

    Best answer by E0xc815

    Hey @ChiquiK 

    Maybe you need to manually re-invite the members to your family subscription?

    2 replies

    Rockstar
    E0xc815Answer
    Rockstar
    May 11, 2024

    Hey @ChiquiK 

    Maybe you need to manually re-invite the members to your family subscription?

    [he/him]
      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      May 11, 2024

      @ChiquiK please contact our Deezer Support Team and one the agents will check your account and help you.
      Apologies for the inconvenience

      TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement