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Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Windows/Mac Deezer Desktop/Web App - Feedback for improvements
Rudi
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Userlevel 7
Badge +7
  • Rudi
  • The Godfather
  • 14344 replies

 

Our Desktop/Web app can improve, and we need your help :desktop:

This is the space for all those improvement calls you kindly make to us when looking at how to make our desktop and web apps better platforms.

What should I post here? :thinking:

  • if the app needs User Interface or User Experience (UI/UX) enhancements, let us know
  • if the app should be compatible with certain devices or audio outputs, we're with you
  • if there's a cool integration we should consider, shout out
  • and if any feature is missing, don't forget to mention

This topic is intended for version 4.20.0 and above, and for our browser version :floppy_disk:

301 replies

A

Implement accessibility - for example, colour contrasts fail. It’s disappointing that this wasn’t even considered in the first place.

(I had posted a topic with screenshots about it, but staff deleted it.)

 

 

 

 

Hover state

 

T
Rank

 

 

On mac only the red zone allows to drag the window. There’s no visual cue to separate the search bar from the rest, or the icons from the top.

Also the left bar has no draggable zone.

 

It basically goes against every app design i’ve ever encounter and it’s a bit annoying.

T
Rank

Can you please add a way to access artists and albums from the home page like it used to be.

A lot of us don’t use playlist, please don’t design an app with just playlist user persona in mind.

T
Rank

Can you please add a way to access artists and albums from the home page like it used to be.

A lot of us don’t use playlist, please don’t design an app with just playlist user persona in mind.

(and it would avoid 3 loading times to access artists/albums: home, favourites and artist/albums)

D
Rank

Log in for the desktop application doesn’t log in and this really needs to be addressed.  Clicking ‘Log In’ creates a pop-up browser window that says I’m logged in but I cannot use the application anyway.  What purpose is there for having a piece of software that requires a login that doesn’t actually log the user in and instead requires the use of the website? 

On top of that, clicking the close button doesn’t close the thing.  This application does NOT need two minimize buttons.
This is nothing short of atrocious design.

H
Rank

Please allow the use of the “repeat” button when searching for songs, this works on the iOS app as expected, but is missing from the desktop app (grayed out):

 

 

D
Rank
Ugly Black Title Bar

UI feedback for the Windows desktop app

PLEASE change the color of the window title bar to white, so that it matches the rest of the light theme of the app. The black bar looks extremely ugly.

Leonídia.Deezer
Rank
Userlevel 7
Badge +6

Hi @Harm133, thank you for sharing your feedback.

Unfortunately, the "repeat" button is not available on the desktop app when searching for songs.

However, I have a workaround to offer: consider adding the music you enjoy to your favorites or a playlist.

This way, you can listen to your preferred tracks as many times as you'd like.

If you have any more questions or suggestions, feel free to let me know!

 

Leonídia.Deezer
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Userlevel 7
Badge +6

Hi @Danxx, thank you so much for your suggestion.

I've already forwarded your information to our developers.

Your feedback is truly valued and appreciated.

If there's anything else you'd like to share or discuss, feel free to let me know.

D
Rank

The “Discography” should show the discography- that’s what I’m looking for on that tab! If I want to find top tracks I’ll go to “Top Tracks”. If I want to find similar artists or playlists, I’ll click on those tabs. If developers want to have an overview with as much random stuff crammed in, maybe make an “Overview” tab.

 

Jaime.Deezer
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Userlevel 7
Badge +7

Thanks for your feedback @deathgrowl I have passed it to our devs.
I can’t guarantee any changes though 

3ntry
Rank

Greetings to the deezer community and developers. I want to recommend a little improvement to the desktop version of the app. 
1st, in full-screen mode, make it possible to reduce the left section for more space.
2nd, make a small window to save space when a person listens to an album or their tracks.
3rd, make a small footnote of information about the artist (BIO, Latest release, Upcoming tour).

C
Rank

Please allow for the sidebar to be hidden.  I never listen to playlists on desktop and it takes up approximately 1/6 of my screen (and makes it look busy).

Paolo45
Rank

I don't know if users who read this will agree with me or not, but I seriously need a progress bar for the “My MP3” function. I can't stress enough thinking if the upload is done, if there was an error etc. Please consider this because it's really a pain not knowing my upload status and I really wanna use that feature in its best.

Leonídia.Deezer
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Userlevel 7
Badge +6

Hi @Paolo45 @cheesecycle @3ntry thanks for sharing your ideas. Really some good stuff here.

I have just shared them with Desktop developers. Fingers cross that some or all of them can be implemented in the future.

C
Rank
Userlevel 3
Badge +2

“Sorry, we don't support this version of your browser anymore.

Update your browser or download our desktop app to keep enjoying your music.”

 

Is the message I get when I open the Mac Deezer App. Version 6.0.120 (6.0.120.249).

Erh, I’m using the app and not the web-version (which I now actually need to use as the useless app is down again)

 

There seems to be a lot of issues with the Mac App version… Is this going to be fixed?

Jaime.Deezer
Rank
Userlevel 7
Badge +7

Hi @Cupart could you please confirm if this happened after clicking on a notification? If so, could you please restart the app.
Our team is now aware of the problem and it will be fixed in the next 24 hours.
Apologies for the inconvenience

C
Rank

@Jaime.Deezer  Hi, I have a couple ideas for desktop. One is for the UI to sync theme with OS, so we are not having to turn dark mode on/off manually. the second, being a classical fan, the desktop app NEEDS gapless playback. It is annoying to have pauses in between a Symphony that has continuous movements. I know you can’t guarantee, but please let the devs know. Thank you

C
Rank
Userlevel 3
Badge +2

Hi @classicalking 

Do you really think anyone at Deezer is going to do anything about it? They cannot even get albums etc placed under the right artist, and when you flag it…… nothing happens.

Deezer could be miles ahead of the other music streaming services out there but their IT is not quite there yet, and it seems to be very much based on them and not the end user.

This said, I cross my fingers for you and hope I’m proven wrong.

Wishing you a fab continuation of your week :-) 

L
Rank
Userlevel 1

Could you make it possible to switch the dark mode on the desktop app based on system preferences? Because now it seems like I have to manually choose the display mode I would like. Although it is not a time consuming task, it is bothersome when other apps have already integrated this feature.

L
Rank
Userlevel 1

Also when I want to add suggested music to a playlist the suggestions do not offer the preview soundclip like the mobile application does; see attached picture. I would expect the cover image to show the play arrow to listen to the previously mentioned preview.

 

 

 

L
Rank
Userlevel 1

I would also like some more insights into the storage space a playlist would take up on my apple watch. Now if I want to download a playlist for offline use it does not show an error message or give insight as to if it is possible to download the playlist. If I do try it adds the playlist to the downloads, but it fails to download, without any indication. See attached screenshots.

 

 

C
Rank
Userlevel 3
Badge +2

@lukevdijk don’t hold your breath… No one is going to get back to you. See my comment from 12 days ago further up, and you will see what I mean :-) 

I’m still hoping, that one day I will be proven wrong… Best of luck my friend

L
Rank
Userlevel 1

@Cupart I understand your frustration, however I do not know the scope of Deezers’ abilities to monitor these threads. These are quite minor annoyances to me anyway. Have you tried sending your suggestion by mail? I’ve done so and kindly got told they forwarded my suggestion, but they also mentioned the forum, so I thought to try here. 

Keep a positive and understanding perspective and have a good day :D

Leonídia.Deezer
Rank
Userlevel 7
Badge +6

Hello @Cupart we appreciate all the suggestions that are share here and in any other thread in our communities.

Most of these suggestion are shared with developers, product team and other stakeholders.

Nevertheless, there are suggestions that are not feasible due to resources, bandwidth, low number of voters, and other reasons.

Talking about the most recent suggestions, what I can say according to our desktop developers is that in following quarters there are plans to solve some of the bugs occurring in our app and also to bring some improvements.

Some of those improvements might be suggestions shared by our users in these forums.

 

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