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Echo Dot (Alexa) - Deezer is not currently supported in your region


After link my Dezeer account with my Echo Dot in Brazil, I recieved the message "Deezer is not currently supported in your region"

In the same WIFI I can use Dezeer in my mobile, without restrictions.

This region restriction in Dezeer in only for the Alexa app?

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Userlevel 7
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I live 500m from France in Switzerland.
Amazon account in France.
Deezer account for whole family working everywhere including on Fitbit.

But Alexa Deezer, no way.

In fact Alexa is full crap in Switzerland despite the fact that I followed all Amazon rules.. (account in France for French)

It's ridiculous, it reminds me the 80s when all countries was protecting their own custom taxes and laws.

When will that be fixed?

Thank you


Sorry, I'm not understand... what is the issue exaclity? If you are in a country that Alexa does not support Deezer, there is no much we can do from here, but pass the feedback on to our devs... 😉
i don't understand i live in the UAE (Dubai) and alexa works here and Deezer works here, but why not together?
Userlevel 7
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there is no partnership with Deezer/Alexa there yet...
I'm in Trinidad and Tobago, i know we will never get this service but I'm gonna comment just to find out.

Please can you tell me when alwxa deezer support will be live in dubai??????

Please can you tell me when alwxa deezer support will be live in dubai??????

it is supported but Alexa isn’t, but there is a work around, if you change your location on Amazon then you can use Deezer, alexa, and sonos, all in the region seamlessly. the only down side is if you then ask alexa about weather or traffic it wont know via your location services.  

Userlevel 7
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Hey @Umar 

@Ashrose has a point. You might want to try that out.

3 years on and this is still an issue.  What does Deezer plan to do about this, if ever?

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