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After link my Dezeer account with my Echo Dot in Brazil, I recieved the message "Deezer is not currently supported in your region"



In the same WIFI I can use Dezeer in my mobile, without restrictions.



This region restriction in Dezeer in only for the Alexa app?
I live 500m from France in Switzerland.

Amazon account in France.

Deezer account for whole family working everywhere including on Fitbit.



But Alexa Deezer, no way.



In fact Alexa is full crap in Switzerland despite the fact that I followed all Amazon rules.. (account in France for French)



It's ridiculous, it reminds me the 80s when all countries was protecting their own custom taxes and laws.



When will that be fixed?



Thank you




Sorry, I'm not understand... what is the issue exaclity? If you are in a country that Alexa does not support Deezer, there is no much we can do from here, but pass the feedback on to our devs... 😉
i don't understand i live in the UAE (Dubai) and alexa works here and Deezer works here, but why not together?
there is no partnership with Deezer/Alexa there yet...
I'm in Trinidad and Tobago, i know we will never get this service but I'm gonna comment just to find out.

Please can you tell me when alwxa deezer support will be live in dubai??????


Please can you tell me when alwxa deezer support will be live in dubai??????

it is supported but Alexa isn’t, but there is a work around, if you change your location on Amazon then you can use Deezer, alexa, and sonos, all in the region seamlessly. the only down side is if you then ask alexa about weather or traffic it wont know via your location services.  


Hey @Umar 

@Ashrose has a point. You might want to try that out.


3 years on and this is still an issue.  What does Deezer plan to do about this, if ever?


I used the Deezer with Alexa for years with no problem, but this morning I got “Deezer is not supported in your region”. I live in Czechia. Can some Deezer staff check it?


I used the Deezer with Alexa for years with no problem, but this morning I got “Deezer is not supported in your region”. I live in Czechia. Can some Deezer staff check it?

what troubleshooting steps have you already taken?

here is the support page: https://support.deezer.com/hc/en-gb/articles/115005965745-Deezer-On-Amazon-Alexa#available_countries

Czechia does not show as an available country.


Hi @GropplerZorn, if you checked old version of this page, Czechia was mentioned there. I’ve never been informed by Deezer about any changes. Anyway, a week ago everything worked fine.

I’m not able to re-add it, because You are not eligible to enable this skill due to geographical restrictions. BTW, Spotify’s one has the same message, but works.

My question for Deezer staff: Is this some temporary issue, or it’s correct?


Hey there @jirikovoego 

I was able to confirm that the current support page is accurate, and that Alexa for Deezer is available in Australia, Brazil, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom, and the United States.

Other subscribers, as you’ve seen above in this thread, have used workarounds such as changing their skills region to a supported country to be able to use Alexa for Deezer.

Best of luck.


Thanks for confirmation. 

We don't have:

Alexa access

Local music editor

Important podcast in my language are missing

No radio stations in Deezer

But pay the same price as other users. Little bit unfair seems to me 🤔


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