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One Hit Wonder
Jan 7, 2019 6:37 PM UTC
Answered

Deezer playlists with Amazon Alexa

Hi,

Is it now possible to listen to our playlist with Alexa ?
Rudi
RudiAnswer
Ultimate Superstar
Jan 9, 2019 4:53 PM UTC
Hi,

Is it now possible to listen to our playlist with Alexa ?


Hi there Nicomel,

At the moment we're unable to play user-created playlists with Alexa. But this has already been passed to our developers and it's a problem which will get an update soon 😉

132 replies

Roadie
Dec 5, 2019 11:14 AM UTC

Just signed up for a free trial and I am stunned that not only does this basic functionality not work, but you’ve been trying to implement it for a year or more. Straight back to Spotify for me once my free trail ends.

Roadie
Dec 5, 2019 11:27 AM UTC

Oh, and your voice control is absolute garbage. A good 75% of the time it plays a random song instead of what you asked for, or says it can’t find the song (even though it’s in the catalogue). Very poor.

Rudi
Ultimate Superstar
Ultimate Superstar
Dec 8, 2019 11:40 PM UTC

Hi there @dpg50000 

Appreciate your honest feedback. Our skill has recently been improved. I personally tested an Echo and the results have improved a lot - but there is still room for development. Thank you.

Roadie
Dec 30, 2019 10:48 AM UTC

This is absolutely shocking.  2 years and it still doesn't work.  It's not even a hard thing to integrate.  I for 1 won't be renewing.  Shame as I enjoy the app and the music on offer. 

Rudi
Ultimate Superstar
Ultimate Superstar
Jan 5, 2020 1:08 PM UTC

Hi @Tinbum13 

Thank you for your honest feedback. We apologise this hasn't worked as expected. But we're still working on it, and our resources should increase in due course. Thank you for your understanding.

Rising Star
Apr 22, 2020 2:54 PM UTC

Came looking for the same answer as lots of others.  Is there really still no way to play a personal playlist on Alexa?

 

The issue I’m having:  I listen to a lot of foreign songs.  Alexa can’t find most of them because it can’t pronounce anything that is not English.  My work-around is to get a song playing, then ask it what that song is called. Then I try to pronounce it that way.  This is what I use playlists for, and it worked on Amazon Music.

 

Problem: I can’t get Deezer to find the song without using the app. Then in the app, I can’t get it to play over my echo unless I share my bluetooth, which means Alexa knows nothing about what is playing.  So basically I can’t use Alexa to play the music I want.  Very, very frustrating; if I have to use my phone to play songs, I can just get them on youtube.

 

Any other suggestions here?

 

Rudi
Ultimate Superstar
Ultimate Superstar
Apr 25, 2020 2:53 PM UTC

Hi there @santama 

Thank you for your support and for detailing your feedback here with us.

I've got an Echo at home as well, and only a few of the playlists can be found and played through the skill - according to their title (so they don't get 'confused' with other titles). I know this isn't ideal, but we're continuously working on this so that it gets better. I'll be passing your comments to the right teams here at Deezer :v_tone2:

James Gillrie
Roadie
May 19, 2020 5:19 AM UTC

It is now 2020 when do you think Amazon echo dot can play created playlists from deezer as i a have a lot of playlists if someone could let me know that would be greatly appreciated thanks as my mom loves my music when doing housework and such or when revamping my literature library or movie library again if you could let me know that would be greatly appreciated thanks 

MrBigdog9210
Rudi
Ultimate Superstar
Ultimate Superstar
May 21, 2020 11:13 AM UTC

Hey @James Gillrie 

I'm on the same boat here at home. I find ways to best use the skill with my Echo but obviously I agree with you we need more work to be done.

But don't worry, we're on it - because Amazon has to approve everything we do, the development takes time. Thank you very much for supporting Deezer and for your patience :v_tone2:

Roadie
Jun 26, 2020 8:23 AM UTC

Hello.

 

What is the current status for playing user playlists on Alexa?  I guess you're really struggling getting this implemented. Any progress?

 

J