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One Hit Wonder
January 7, 2019
Answered

Deezer playlists with Amazon Alexa

  • January 7, 2019
  • 132 replies
  • 9561 views
Hi,

Is it now possible to listen to our playlist with Alexa ?
Best answer by Rudi
Hi,

Is it now possible to listen to our playlist with Alexa ?


Hi there Nicomel,

At the moment we're unable to play user-created playlists with Alexa. But this has already been passed to our developers and it's a problem which will get an update soon 😉

132 replies

Rudi
Ultimate Superstar
Ultimate Superstar
January 19, 2021

Thank you both @santama @SikoSoft 

You both have made interesting points. The reason for 2021 is that because it's on the plans, but it's too early to know when an update will be worked on and completed.

Our Google Home/Assistant has personal playlists enabled, so the idea is to align Alexa too - there's no need to limit the integration either.

Then, because we're working on a new one, it should afford more features as it'll use the latest specs from Amazon. So please hang in there, keep an eye on the community and bear with me, I'll be feeding all of us more news as they come :thumbsup_tone2:

Roadie
January 27, 2021

Hi there, unfortunately we do not have a specific date, but it will come very very soon 😉

yo, i know you said very soon. but it’s been 3 years though.

Rudi
Ultimate Superstar
Ultimate Superstar
January 28, 2021

It came @Seba inostroza but it hasn't worked properly. So now we're invested to redo the skill, from scratch. Stay tuned this year, it'll be worth it! :relaxed:

Roadie
January 31, 2021

Hey @Rudi it seems this hasn’t been solved – yet. I’ve been Deezer user for years, Alexa user for years and I love the integration but am missing two really important features:

  • playlist shuffle (not supported)
  • support for playing premium users (your own) playlists

I know that this is an issue, but it would be really great if you (Deezer dev team) could commit to a date. I feel that “during 2021” is not good enough since this topic is open for the past two years. Can Deezer commit to a date when we can expect this to be solved?

Thanks,
Emanuel

Rudi
Ultimate Superstar
Ultimate Superstar
February 1, 2021

Hey Emanuel @emanuelblagonic 

We can certainly commit to a date, in general, but we've done that in the past and due to technical problems we couldn't stick to it. Not all users understand the frustration as you may do, that's why it's hard in a tech environment.

BUT it's been done as we speak, and without committing to a release date because we haven't got one yet, I expect to have more info about this in the next couple of months. I will keep the community posted!

As I've mentioned here, we're working on a completely new skill and I personally have an Echo at home, eager to play my own personal playlists :grin: thank you for your support and feedback!

Roadie
February 2, 2021

We can certainly commit to a date, in general, but we've done that in the past and due to technical problems we couldn't stick to it.

Being a developer myself (though in completely different department) I understand this, but from what I’ve seen in this thread — that is now more than 2 years old — is that this Alexa support is not very high up in your development priorities :(. That being said, if developers cannot commit to a date then there will certainly be no will to do this in a timely manner.

I certainly don’t want to push it, but we are talking about a request that’s two years old. For a major platform that’s getting more gain every day, especially now in a pandemic where people work from home (and they want to listen music on a device, rather than on their computers; me included).

Anyways, from my perspective the priority should be as follows:

  1. Option to shuffle a playlist currently playing (this should be a top priority since we’re talking about something that should be a standard, as it doesn’t make sense to always play the same songs in the same order – that’s dull)
  2. Possibility to play own playlists

Is there a way to get the first thing done in a timely manner? Can you check with the development team?

Thanks

Rudi
Ultimate Superstar
Ultimate Superstar
February 3, 2021

I totally agree with you @emanuelblagonic 

And both points will certainly become part of our new integration. Perhaps yes, it wasn't high on the priorities but it is for this year, as we're investing hard in connectivity. The ability to play personal playlists was supposed to work as well, but it is uncertain where things went wrong.

So as a community manager I expect this development to take a few months. I hope to have a better timeframe for this in the next couple of months (like I mentioned above) so please stay tuned! As you can imagine, priorities in a tech company can shift very quickly. But I'm here to fill in the gaps and keep everyone updated.

Guitar Hero
February 12, 2021

I'm one more adding my voice to the cause,.. 

Rudi
Ultimate Superstar
Ultimate Superstar
February 13, 2021

Thank you @HopheadHank 

We'll keep on working on this - can't wait to share more details with the community!

Roadie
March 7, 2021

This is a functionality that takes a few days to implement. And it's crucial for many users as we got echos in our homes.

Old users know that at least the favorite songs list used to work but you removed even this feature.

My guess is deezer get more payback for flow than for custom playlists.

You're really annoying and losing your customers