include
Answered

Deezer playlists with Amazon Alexa



Show first post

132 replies

Wow - 2 months and no reply !!!  Deezer doesn’t seem to care about Amazon Alexa users who want to listen to our Playlists!!

Userlevel 7
Badge +17

@musicfanatic815 ,

I have a number of Echo devices and use them daily. Deezer will play genres, artists, genres, songs, albums, and playlists on requests. Not sure how you are using it.

Spotify has Spotify Connect, which is unique and adds functionality, at the expense of being Spotify.

Apple does not allow control from your phone or computer the way Spotify Connect and Amazon Music do (casting). It does allow for the use of personal playlists. Spotify and Apple are not even close in functionality.

Every music service has its own level of functionality with respect to the Alexa skills. Tidal is also extremely limited, Qobuz and YouTube Music don’t work at all (save Bluteooth), and Amazon Music of course works well.

My point, I suppose, is that only Spotify and Amazon Music might be considered “fully functional.” Deezer has done extremely well considering what it has achieved compared to the other services, and given its comparative size and resources.

Userlevel 7
Badge +7

Very @Soloist :relaxed:

We've had several releases since, worked by the same teams - so I must admit my  prediction was a bit off and for that I'm sorry. We're running a bit behind on this.

I've been waiting for an update on it as well, but like in any other tech company, timescales get adjusted considering any unplanned circumstances. So I'll ask for you to extend your patience a bit longer, and for you to keep tabs with me directly so that we can follow this closely :thumbsup_tone2:

Hi there, unfortunately we do not have a specific date, but it will come very very soon 😉

yo, i know you said very soon. but it’s been 3 years though.

Userlevel 7
Badge +1
Hi there, unfortunately we do not have a specific date, but it will come very very soon 😉
Userlevel 2
Badge

Is there any update on the Alexa skill?  Even a Beta?

 

 

Userlevel 7
Badge +7

Again breaking the barriers of community sharing and feedback @GropplerZorn 

I've quoted your comments to our teams, as an example of an important user contribution. I hope we can reduce these shortcomings you mentioned in the near future :pray_tone2:

Thank you for sharing your opinion with us!

Because you can listen to Neil Young on deezer? 

...or Joni Mitchell :wink:

Userlevel 2
Badge

Thought I would check in on a whim again and the skill still has not been updated? Really?

Dear @Rudi ,

this needs to be solved soon. Otherwise this is a real show-stopper.

Please update the community about any improvements of the skill.

Thank you and regards

sad to say that but I have to leave. You don't want to release this important feature since years (!!!) but only come up with excuses.

Goodbye deezer

Userlevel 7
Badge +7

Hi there @santama 

Thank you for your support and for detailing your feedback here with us.

I've got an Echo at home as well, and only a few of the playlists can be found and played through the skill - according to their title (so they don't get 'confused' with other titles). I know this isn't ideal, but we're continuously working on this so that it gets better. I'll be passing your comments to the right teams here at Deezer :v_tone2:

C'mon guys. Does it really take over a year to implement something so basic? We don't need to play general playlists, just our own playlists saved on our accounts. Third year as a premium subscriber and might be forced to move elsewhere

 

What does the community recommend? Actually thinking amazon music or apple music. I just need a decent library and able to play my playlists on my echo devices 

I would like to know if you gonna have that feature soon. It is very limited dont play our playlist like another streaming services does.
Userlevel 7
Badge +7

We don't work that way @Peter Stocks but feel free to reach out to our Customer Care team about your account and payments.

Hey @Camo sorry you feel that way!

It isn't true, our teams have been working with Amazon on a new skill (from scratch) and that will hopefully solve our problems. But we haven't had a release date yet.

It's sad to see you go so I'll pass on the feedback :pray_tone2:

Userlevel 2
Badge

Came to check if there was an update on using playlists.

Recently subscribed to premium, and this continues to be a huge problem especially in the car where I use an Amazon Auto.  Basically I am limited to “My Flow”.

I’m sure the problem is more complex than it seems, but if there was at least a way to play “Favourites” this would go along way.  

 

 

Oh, and your voice control is absolute garbage. A good 75% of the time it plays a random song instead of what you asked for, or says it can’t find the song (even though it’s in the catalogue). Very poor.

Userlevel 7
Badge +7
Hi there @Leanne Coy @tompi9

Sorry you feel that way. We've asked for an update from our devs. Hopefully I can bring more news soon. Thank you for your patience.
Userlevel 7
Badge +7

Thank you for the feedback @YasharBSH @fmelle 

@YasharBSH we have been developing a sleep timer, not an alarm. And the feature has just been completed for both Android and iOS apps :thumbsup_tone2:

We certainly believe you do have a point when it comes with integration with other devices and other connectivity features. That's why we've decided to pursue this in 2021, to elevate or service to the level you deserve. We'll then focus a bit less on new features, so that we can get the essentials worked on the right way - stay tuned, you'll see progress :v_tone2:

Userlevel 7
Badge +7

Sorry you feel that way @Larsen Locke 

But we're developing a new skill, from scratch. Once I've got more updates, I'll be sharing them with the community.

Take good care!

Userlevel 7
Badge +7

Thank you for your feedback @brookers we all agree with you it needs to be addressed. However, it isn't as simple as you described. Especially because Amazon is the manufacturer of the device and we have different developers for different apps. This is to say that we also agree we feel voice assistants are very important. Rest assured, it has been ongoing work and the rewards are going to be ready very soon.

One of the things we're currently working on is the way our catalogue integrates with the skill - and that's why sometimes you can find a certain track on the app but not with Alexa. We're automating several processes to eliminate this issue.

I have an Echo at home, and I'm personally monitoring this with the teams at Deezer so that we can get it over the crossing line in the near future. Please subscribe to the topic for updates :v_tone2:

Userlevel 7
Badge +7

Thank you for your honesty @Montypaks

Our teams have got back to me and confirmed they're working hard to bring this to our Deezer skill but it takes a bit longer than usual as we need the device manufacturer’s help along the way. I believe we've been closer than ever before and that this should be completed in the near future. I'll be following it up to update you along the way :v_tone2:

Userlevel 7
Badge +7
Hi @Mick2605

Not yet but we're actively working on improving our Alexa experience. We also depend on Amazon, though. We'll keep this topic updated.
Its now December 2018 and you can't play your Deezer playlists through Alexa?? I will be cancelling and going back to a real streaming service
Any news to when we can play our own playlists through alexa. I really like deezer but it's really limited to what you can do through alexa. I am considering trialling Spotify as they can offer this service

Reply