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raphael_cohen
Guitar Hero
raphael_cohen
Guitar Hero
November 16, 2020
Answered

Deezer not showing up as music service in Google Home

  • November 16, 2020
  • 102 replies
  • 11217 views

Hello everyone.
I have a Deezer family subscription, and in the Google Home app on Android, I cannot get Deezer to show up in the list of music services. Note that Spotify does show up in the list (see screenshot).
Also, when I tap on “other music services”, nothing happens.

I really would like to use this because I have a Google Home device and I cannot play music on it if Deezer is not added as a music service in Google Home. I can, of course, cast Deezer to my device (like I’m casting to a chromecast) but I cannot use the speech recognition of the google home device and tell google “play Michael Jackson on Deezer” because it is not in the list of music services.

Thanks for any clue on this.

 

    Best answer by Rudi

    Hey @raphael_cohen 

    That's because Deezer isn't available for Google Home devices in Israel yet. I know it isn't good news, and trust me, we'd like to be one of Google's partners and have Deezer available worldwide. However, Google hasn't been on the same page about this and that's why we need to work on a country-by-country basis.

    We're currently trying to bring Deezer Free for Google Home users in the countries we've already got. Once that's completed, we'll be pushing for more countries to be added. Your feedback here plays a big part on which one is next!

    Thank you for your understanding and support :pray_tone2:

    102 replies

    Show previous replies
    DrEvil
    Rockstar
    DrEvil
    Rockstar
    February 17, 2021

    Hey @Rudi . Thank you so much for your answer. I’m really happy to hear that Deezer for Google Home devices will be rolled out to Israel, and really impatient to try it. If you guys need a beta-tester when it will come, I would be glad to participate :wink:

    @raphael_cohen is it practical to use something like Tunnelbear? Apologies if I've been a bad boy by mentioning it as a solution.

    I'm not a medical doctor, please don't contact me if you're on a plane and need help. For all other enquiries contact the surgery.
      Roadie
      MariusA
      Roadie
      February 26, 2021

      Same in Lithuania - no Deezer in google home music services. Ask google assistant for a song, just to get the annoying “Deezer is not available in your country”. I guess my relatively small country will not be in Deezer priority list, so it seems that I will have to subscribe with another music provider as well. Honestly, voice control is really convenient and worth it - when you try, there is no way back. Not sure, will I keep both subscriptions for long. It’s such a shame, after being a loyal Deezer subscriber (currently family) for over 6 years.

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        February 27, 2021

        Such a shame @MariusA we'd hate to see you go! :disappointed_relieved: I'll be forwarding your comments right-away.

        But we have no control over the expansion into their devices. We're trying to get there one day, so I'd invite you to stay tuned to our community for developments :pray_tone2:

        Roadie
        Stefan Sandberg
        Roadie
        March 20, 2021

        The same thing in Sweden that Deezer does not appear as a music service in Google Home.

        I switched from Spotify to Deezer and I love it. 😀

        So try to get it resolved and I will recommend Deezer even more. 😀

        // Stefan Sandberg Sweden

          Rudi
          Ultimate Superstar
          Rudi
          Ultimate Superstar
          March 22, 2021

          Thanks a lot for this, Stefan @Stefan Sandberg we actually need more and more of these comments to push for the expansion :relaxed:

            Roadie
            Petr Švarc
            Roadie
            March 27, 2021

            Hello, I have two accounts - Family and HIFI, from Czech Republic. 

            It is also an unpleasant surprise for me that I can't use the Deezer service via Google home. It looks like the functional is only Spotify. Should I switch to Spotify to use this service or has Deezer another solution? Thank you Petr

              Rudi
              Ultimate Superstar
              Rudi
              Ultimate Superstar
              March 29, 2021

              Apologies for the inconvenience in the first place @Petr Švarc we'd also love to have more countries as part of our integration!

              In the meantime, you can try casting from your Deezer app directly to your Nest :thumbsup_tone2:

              Roadie
              Petr Švarc
              Roadie
              March 29, 2021

              Dear Rudi, Thx for your solution. It is easy, for now :-) Regards. Petr

                Guitar Hero
                Jandieg
                Guitar Hero
                April 4, 2021

                I'm on UAE/Dubai, just joined Deezer after terrible experience with Alexa/Spotify, that seems sorted out now… But on my Google Homes there is no Deezer option listed and keeps playing Spotify all the time. Please add this option!

                  Rudi
                  Ultimate Superstar
                  Rudi
                  Ultimate Superstar
                  April 6, 2021

                  Thank you for your support @Jandieg for the time being you can also cast directly from your Deezer app :relaxed:

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