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Deezer not showing up as music service in Google Home

  • 16 November 2020
  • 90 replies
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90 replies

K
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Can you add Belgium to the list of countries where nest does not work with deezer? I dont want spotify, i dont want youtube... I want my deezer to play through my google nest. Is it an option to change countrysettings to a country which supports Deezer? With fake gps app perhaps? There must be ways to get this working for those who are not able to use it yet?

Rudi
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Not blocked per se @Mirek 

But there must be interest from them so that we can negotiate a global partnership. You should be looking into discussing this with their support, I'm unable to speak for another company or even speak for commercial deals at Deezer :relaxed:

M
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This is blocked by google not Deezer, isit?

 

Rudi
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It's a commercial partnership @Mirek and we aren't as big as them yet :relaxed:

M
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The same problem in Czech Republic. Spotify is supported in Google home, but Deezer no. I don’t know why.

 

 

Rudi
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Got your feedback @lschmidt always helps!

L
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Same thing for Brazil. Disappointing. Alexa links fine to Deezer, but Google does not.

Rudi
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It was a workaround suggestion, as I mentioned "for the time being". @Jandieg the real solution is for Google to expand the countries with us.

Thanks for the loyal support so far @Alex.Antão I know the pain!

J
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Thank you for your support @Jandieg for the time being you can also cast directly from your Deezer app :relaxed:

No casting is not a solution. I just want to say "Hey google, play music" or "play next song".

It does nothing. In the car this is a real tragedy.

A

I’m from Brazil and an premium deezer user.  We also do not have deezer on google nest devices, and I’m tired to here only free stations and those ads constantly.  
hope deezer comes soon to nest devices here.  It’s been more than a year I looker for this integration but it is still frozen. 

Rudi
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Thank you for your support @Jandieg for the time being you can also cast directly from your Deezer app :relaxed:

J
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I'm on UAE/Dubai, just joined Deezer after terrible experience with Alexa/Spotify, that seems sorted out now… But on my Google Homes there is no Deezer option listed and keeps playing Spotify all the time. Please add this option!

P

Dear Rudi, Thx for your solution. It is easy, for now :-) Regards. Petr

Rudi
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Apologies for the inconvenience in the first place @Petr Švarc we'd also love to have more countries as part of our integration!

In the meantime, you can try casting from your Deezer app directly to your Nest :thumbsup_tone2:

P

Hello, I have two accounts - Family and HIFI, from Czech Republic. 

It is also an unpleasant surprise for me that I can't use the Deezer service via Google home. It looks like the functional is only Spotify. Should I switch to Spotify to use this service or has Deezer another solution? Thank you Petr

Rudi
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Thanks a lot for this, Stefan @Stefan Sandberg we actually need more and more of these comments to push for the expansion :relaxed:

S

The same thing in Sweden that Deezer does not appear as a music service in Google Home.

I switched from Spotify to Deezer and I love it. 😀

So try to get it resolved and I will recommend Deezer even more. 😀

// Stefan Sandberg Sweden

Rudi
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Such a shame @MariusA we'd hate to see you go! :disappointed_relieved: I'll be forwarding your comments right-away.

But we have no control over the expansion into their devices. We're trying to get there one day, so I'd invite you to stay tuned to our community for developments :pray_tone2:

M
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Same in Lithuania - no Deezer in google home music services. Ask google assistant for a song, just to get the annoying “Deezer is not available in your country”. I guess my relatively small country will not be in Deezer priority list, so it seems that I will have to subscribe with another music provider as well. Honestly, voice control is really convenient and worth it - when you try, there is no way back. Not sure, will I keep both subscriptions for long. It’s such a shame, after being a loyal Deezer subscriber (currently family) for over 6 years.

DrEvil
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Hey @Rudi . Thank you so much for your answer. I’m really happy to hear that Deezer for Google Home devices will be rolled out to Israel, and really impatient to try it. If you guys need a beta-tester when it will come, I would be glad to participate :wink:

@raphael_cohen is it practical to use something like Tunnelbear? Apologies if I've been a bad boy by mentioning it as a solution.

I'm not a medical doctor, please don't contact me if you're on a plane and need help. For all other enquiries contact the surgery.
H
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Same issue here in Sweden, where a company with Green logotype has most part of the  market...But i dont want to spend money on a service with music at max 320kbps.....when flac is available.…

But without Google Assistant...I am stuck...

//Mats

Your opinion is really valued. Thank you.

I hope you can stay for a while when Deezer is getting better.

M
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Same issue here in Sweden, where a company with Green logotype has most part of the  market...But i dont want to spend money on a service with music at max 320kbps.....when flac is available.…

But without Google Assistant...I am stuck...

//Mats

Rudi
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That's very interesting to know @PSca thank you for sharing with us!

I'll pass it on, I'm also hoping that the integration itself improves this year :thumbsup_tone2:

P
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Hi @Rudi 

 

I have done much more test, and even if it is not officially integrated in Belgium many vocal featured are working, I can even ask what is the currently played title and it returns me the name of the band and title, after the answer I can ask it to resume the playback,...

 

I think that you should have a look at the API that Google assistant is using when we ask to play a particular artist and/or song. I thinks that the problem is there, the API call is wrong, but if you silently fix it, the Google Home and Deezer integration will work. So with a bit of debugging I am sure that you will make it working properly too. Because many vocals command are working ( and I ask them in French my mother tongue). And officially in my Google Home Music link I have no service associated but hiddenly it knows that it is Deezer.

 

Kind regards

Rudi
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You definitely get our pain @PSca thank you for your support.

The problem is that these giants all do the same, and they all point fingers at each other for not being fair. 

We want to make a difference in the industry (see UCPS: UCPS - Deezer wants artists to be paid fairly) but our way.

I'll pass on your comments, verbatim, to the teams in Partnerships :relaxed:

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