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Deezer not showing up as music service in Google Home

  • 16 November 2020
  • 90 replies
  • 9743 views
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90 replies

P

Hello, I have two accounts - Family and HIFI, from Czech Republic. 

It is also an unpleasant surprise for me that I can't use the Deezer service via Google home. It looks like the functional is only Spotify. Should I switch to Spotify to use this service or has Deezer another solution? Thank you Petr

Rudi
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Apologies for the inconvenience in the first place @Petr Švarc we'd also love to have more countries as part of our integration!

In the meantime, you can try casting from your Deezer app directly to your Nest :thumbsup_tone2:

P

Dear Rudi, Thx for your solution. It is easy, for now :-) Regards. Petr

J
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I'm on UAE/Dubai, just joined Deezer after terrible experience with Alexa/Spotify, that seems sorted out now… But on my Google Homes there is no Deezer option listed and keeps playing Spotify all the time. Please add this option!

Rudi
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Thank you for your support @Jandieg for the time being you can also cast directly from your Deezer app :relaxed:

A

I’m from Brazil and an premium deezer user.  We also do not have deezer on google nest devices, and I’m tired to here only free stations and those ads constantly.  
hope deezer comes soon to nest devices here.  It’s been more than a year I looker for this integration but it is still frozen. 

J
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Thank you for your support @Jandieg for the time being you can also cast directly from your Deezer app :relaxed:

No casting is not a solution. I just want to say "Hey google, play music" or "play next song".

It does nothing. In the car this is a real tragedy.

Rudi
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It was a workaround suggestion, as I mentioned "for the time being". @Jandieg the real solution is for Google to expand the countries with us.

Thanks for the loyal support so far @Alex.Antão I know the pain!

L
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Same thing for Brazil. Disappointing. Alexa links fine to Deezer, but Google does not.

Rudi
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Got your feedback @lschmidt always helps!

M
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The same problem in Czech Republic. Spotify is supported in Google home, but Deezer no. I don’t know why.

 

 

Rudi
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It's a commercial partnership @Mirek and we aren't as big as them yet :relaxed:

M
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This is blocked by google not Deezer, isit?

 

Rudi
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Not blocked per se @Mirek 

But there must be interest from them so that we can negotiate a global partnership. You should be looking into discussing this with their support, I'm unable to speak for another company or even speak for commercial deals at Deezer :relaxed:

K
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Can you add Belgium to the list of countries where nest does not work with deezer? I dont want spotify, i dont want youtube... I want my deezer to play through my google nest. Is it an option to change countrysettings to a country which supports Deezer? With fake gps app perhaps? There must be ways to get this working for those who are not able to use it yet?

Rudi
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A VPN is what you mean @Kurt0565 and yes, I'll pass your feedback on to our teams!

In the meantime, you can cast from your phone to your Nest - even in HiFi! :relaxed:

Jens684
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Posting here to get in the loop. It is great that the Netherlands are next on the list, but this should be solved worldwide asap. I quit YouTube Music for Deezer, but there are too many annoyances. 

 

I did notice another workaround. I also have Sonos with Deezer installed. I can ask the assistant to play music via Deezer and it actually works. When you go into the Google Home settings you can choose a default speaker for music and set it to a Sonos device. (You’ll need to have Sonos added to Google Home as well. 

Rudi
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Thanks for adding your opinion to the discussion @Jens684 I've spoken to you on another topic too.

We actually have great plans for our Sonos integration, including work which is being done right now as we speak. Stay tuned!

K
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I really want to use the in The Netherlands too. 

A
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Even in Puerto Rico, which is a US territory, where both Deezer and Google reside, the option is not available. Thats why I'll be cancelling my Deezer trial period after it ends.

H
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Even in Puerto Rico, which is a US territory, where both Deezer and Google reside, the option is not available. Thats why I'll be cancelling my Deezer trial period after it ends.

Sorry to hear that.

Please stay for a while as Deezer will only improve this year.

S
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Such a shame for us too @Gabriel.S we'd love to have joined, stay tuned in 2021! :pray_tone2:

We’re waiting for great news then in RO too. Integration with Google Home would be a big plus for Deezer in order to get more customers. In my opinion you’re better than “other” similar and over-rated services :)

Rudi
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I totally agree with you @SamM21 and your feedback will be a nice addition to the discussion, thank you! :relaxed:

B
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Hi Deezer, I am a returning subscriber... I had defected to YouTube Music for the ad free video playback, but their music service does not match up to yours. Deezer algorithms just seem to get me (so far).

 

I had Google integration when I lived in the Middle East, but now back in Ireland it feels like a retrograde step... Please get this sorted. I'm still paying for YT because of the ads in videos, but want to support Deezer. Please fix it...

Rudi
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Thanks for the support @bluefoam 

You've got a fair point. And I'll be sharing your feedback with our Partnerships teams :thumbsup_tone2:

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