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Deezer not showing up as music service in Google Home

Forum|Forum|5 years ago
November 16, 2020
102 replies
11217 views

Hello everyone.
I have a Deezer family subscription, and in the Google Home app on Android, I cannot get Deezer to show up in the list of music services. Note that Spotify does show up in the list (see screenshot).
Also, when I tap on “other music services”, nothing happens.

I really would like to use this because I have a Google Home device and I cannot play music on it if Deezer is not added as a music service in Google Home. I can, of course, cast Deezer to my device (like I’m casting to a chromecast) but I cannot use the speech recognition of the google home device and tell google “play Michael Jackson on Deezer” because it is not in the list of music services.

Thanks for any clue on this.

Best answer by Rudi

Hey @raphael_cohen

That's because Deezer isn't available for Google Home devices in Israel yet. I know it isn't good news, and trust me, we'd like to be one of Google's partners and have Deezer available worldwide. However, Google hasn't been on the same page about this and that's why we need to work on a country-by-country basis.

We're currently trying to bring Deezer Free for Google Home users in the countries we've already got. Once that's completed, we'll be pushing for more countries to be added. Your feedback here plays a big part on which one is next!

Thank you for your understanding and support :pray_tone2:

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A

Alex.Antão

Roadie

I’m from Brazil and an premium deezer user. We also do not have deezer on google nest devices, and I’m tired to here only free stations and those ads constantly.
hope deezer comes soon to nest devices here. It’s been more than a year I looker for this integration but it is still frozen.

J

Jandieg

Guitar Hero

Thank you for your support @Jandieg for the time being you can also cast directly from your Deezer app :relaxed:

No casting is not a solution. I just want to say "Hey google, play music" or "play next song".

It does nothing. In the car this is a real tragedy.

Rudi

Ultimate Superstar

It was a workaround suggestion, as I mentioned "for the time being". @Jandieg the real solution is for Google to expand the countries with us.

Thanks for the loyal support so far @Alex.Antão I know the pain!

L

lschmidt

Roadie

Same thing for Brazil. Disappointing. Alexa links fine to Deezer, but Google does not.

Rudi

Ultimate Superstar

Got your feedback @lschmidt always helps!

M

Mirek

Hitmaker

The same problem in Czech Republic. Spotify is supported in Google home, but Deezer no. I don’t know why.

Rudi

Ultimate Superstar

It's a commercial partnership @Mirek and we aren't as big as them yet :relaxed:

M

Mirek

Hitmaker

This is blocked by google not Deezer, isit?

Rudi

Ultimate Superstar

Not blocked per se @Mirek

But there must be interest from them so that we can negotiate a global partnership. You should be looking into discussing this with their support, I'm unable to speak for another company or even speak for commercial deals at Deezer :relaxed:

K

Kurt0565

Roadie

Can you add Belgium to the list of countries where nest does not work with deezer? I dont want spotify, i dont want youtube... I want my deezer to play through my google nest. Is it an option to change countrysettings to a country which supports Deezer? With fake gps app perhaps? There must be ways to get this working for those who are not able to use it yet?

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