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One Hit Wonder
November 10, 2018

Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

  • November 10, 2018
  • 294 replies
  • 50720 views
Is there a time frame for Deezer HIFI Heos support?
Pinned Reply By UGatDeezer

I am also happy that finally this got implemented after so many years!

 

Since today there is a HEOS update which integrates Deezer HiFi and Tidal Connect. First you need to update the HEOS App and afterwards run a firmware update to version 3.34.240. More here: https://support-uk.denon.com/app/answers/detail/a_id/3832/~/latest-heos-app-and-firmware-update-available

I will test it the coming days …

 

294 replies

Rising Star
May 8, 2019
Now I can use hi-fi for denon HEOS. I connected an account with a hi-fi subscription to the Denon AVR-X4400, but still stream 320 mp3. Why there is no flow Or explain which devices Denon Heos supports Hi-fi stream flac 16/44,1.
Same here. I contacted Heos, but they still don't support Deezer HiFi.
Adding the HiFi logo to the site is false information. Probably added by accident.
Rising Star
May 13, 2019

Ok. Please tell me. Is Deezer Lying about this? Why saying Heos supports Hifi, while it doesn't. Sorry, but we call this lying in Holland. Of course if I connect a laptop to the aux port of a speaker. Then I can play Hifi. But then every speaker supports HiFi. This is not what HiFi support means. This means that Heos should play flac streaming, like Tidal does within the Heos app. Please fix of remove the Hifi logo and heos logo from this part of the site.
Rudi
Ultimate Superstar
Ultimate Superstar
May 14, 2019
Hey, everyone

Firstly, thank you for your patience. We've looked into this and decided to report it to the right team at Deezer, so that we can get to the bottom of it. Thank you for your feedback and screenshots as well.
If the Denon HEOS range can't reproduce in HiFi quality, our website needs to reflect that. So please bear with us a bit longer, I'll get back here once I have an update.
Roadie
May 31, 2019
Ive recently downgraded my deezer hifi subscription to deezer premium because there is no hifi support on the marantz heos systems. Is there any word on when functionality will be added
Rudi
Ultimate Superstar
Ultimate Superstar
May 31, 2019
Hey @Justin Moore

We're still waiting for an update from the right team here. I've moved your comment here so that you can keep up with the news.
Hitmaker
June 11, 2019
I noted the HS2 versions of the heos speakers support "high resolution" audio and lists that it will play flac files. Does this mean this version of the heos range can now play Deezer HiFi at HiFi quality?

Anyone any experience with the HS2 version of the heos speakers?

I note that deezer doesn't use the "hifi" logo next to these speakers on the their list of compatible speakers, but I'm hoping this is in relation to the previous version since deezer are rather slow to update things.
Hitmaker
June 12, 2019
In the meantime Denon UK got back to me directly. Here's their response. Seems their team has also "wish-lisyed" it. Not sure whether Denon or Deezer need to push this!

Good Morning Ian,

Thank you for your enquiry. At this precise moment in time the Deezer Hifi tier is not natively supported at this time I'm afraid.

Unfortunately we don't have any kind of an ETA at this time, but I do know it was put on our wishlist with our development team some time ago.

Sincerely,
Denon Customer Support
Rudi
Ultimate Superstar
Ultimate Superstar
June 12, 2019
Hi again @evel79

I've replied on another topic. Please check the HiFi compatible devices here https://www.deezer.com/en/devices/soundsystems 😉
Guitar Hero
August 8, 2019
I see here that Heos users got same issues as other Deezer “HiFi” users on other systems. Myself use Bluesound and got same issues . Instread of fingerpointing to eachother better take care and work on a solusion for all these “HiFi” users. You take our money but not deliver what we pay for to use on our expensive devices!!
Rudi
Ultimate Superstar
Ultimate Superstar
August 8, 2019
Thanks for the feedback @Rolanddekok
Will continue to work on it and hopefully our limit can be reviewed soon enough.