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One Hit Wonder
Hifiman000
One Hit Wonder
Nov 10, 2018 8:44 PM UTC

Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

Is there a time frame for Deezer HIFI Heos support?
    Pinned Reply By UGatDeezer

    I am also happy that finally this got implemented after so many years!

     

    Since today there is a HEOS update which integrates Deezer HiFi and Tidal Connect. First you need to update the HEOS App and afterwards run a firmware update to version 3.34.240. More here: https://support-uk.denon.com/app/answers/detail/a_id/3832/~/latest-heos-app-and-firmware-update-available

    I will test it the coming days …

     

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    294 replies

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    Roadie
    Ielleke
    Roadie
    Apr 17, 2019 6:47 PM UTC

    The site sais it is supported now. The hifi mark is now visible at heos devices.
    But when I test with my hifi account it still only plays 320 mp3.
    So what am i missing??
    Flo.Deezer
    Ultimate Superstar
    Flo.Deezer
    Ultimate Superstar
    Apr 18, 2019 2:13 PM UTC
    Hi @Ielleke sorry about that, have you tried to reinstall the app and double checked if you are logged into the right account?
    Rising Star
    iljafranken
    Rising Star
    Apr 18, 2019 6:07 PM UTC
    Hi there, this does not depend entirely on us. We do our best to bring Hifi to more devices. We are not able to give out any ETA I am afraid.
    Rising Star
    iljafranken
    Rising Star
    Apr 18, 2019 6:08 PM UTC
    Hi @Ielleke sorry about that, have you tried to reinstall the app and double checked if you are logged into the right account?
    Yes, I did
    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    Apr 20, 2019 9:57 AM UTC
    Does it happen with every single track? I'm asking this because it's not all songs that are on flac quality, I believe it's about 80% of the content. Let me know!
      Guitar Hero
      zcat
      Guitar Hero
      Apr 22, 2019 1:05 AM UTC
      Now you can use hi-fi for denon HEOS. I connected an account with a hi-fi subscription to the Denon AVR-X4400, but still stream 320 mp3. Why there is no flow Or explain which devices Denon Heos supports Hi-fi stream flac 16/44,1.
        Guitar Hero
        zcat
        Guitar Hero
        Apr 22, 2019 4:13 PM UTC
        Now I can use hi-fi for denon HEOS. I connected an account with a hi-fi subscription to the Denon AVR-X4400, but still stream 320 mp3. Why there is no flow Or explain which devices Denon Heos supports Hi-fi stream flac 16/44,1.
        Rising Star
        iljafranken
        Rising Star
        Apr 28, 2019 5:41 AM UTC
        Yes. Every track.
        Denon sais they do not support it yet.
        You can better remove the hifi logo from heos on the site, because people now think it is supported.
        Deezer put it there by accident I suppose.
          Guitar Hero
          zcat
          Guitar Hero
          Apr 30, 2019 2:00 AM UTC
          No support for hi fi on heos. Deezer announced the support without thinking or even checking. The support team is absolutely not competent in their questions.
            Rising Star
            iljafranken
            Rising Star
            May 8, 2019 6:56 AM UTC
            Unbelievable. Always the same answers. How difficult can it be to support this. Why doesn't deezer contact Denon and make it happen. I really don't understand......
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