Deezer Free version - Deezer plays only one song then stops on Deezer Desktop App and Web Version

I have the same problem.
Web Player, Chrome (88.0.4324.150), Windows 10.
Tried on few computers. Cleaned cache. No results.
I need to refresh web page to listen other song.

Steps to reproduce:
1. Run first song here
https://www.deezer.com/ru/playlist/6122724024
or here
https://www.deezer.com/ru/playlist/1386208615
2. Listen till the end (you can mute). 
This is important step. You need to wait to get this bug. 
3. Done. Song is stopped. 
If you try to run next song, it runs the same(first) song. 

Plan: Free
Region: Ukraine

Hi there @Igor.Dev @garps 

Thank you for your details. This seems to be connected to the Free version of Deezer.

I'll take everything you've said and will pass it on to our developers 

Thank you.

Me too! Opened up Deezer and it only plays one song and then just stops, nothing else happens, no ads nothing. I have logged out and back in again and I have upgraded etc...but nothing working.

And just to add I am on the free account, it will now only play the same song no matter what I do. Very frustrating!

Hello..

Just to inform that I’m also having this issue with Deezer windows app (v. 4.32.40.0)..Deezer doesn’t move to next track in a playlist..even if you press the “Next” button..it just stops after playing the first track. If you press “Play “ it starts playing the first track once again.

Thank you in advance for your support.

Cheers,

Bruno

i have the same problem. i have uninstalled and reinstalled the app around 10 times in the past hour. what should i do? Btw i have the free version.

I think if Deezer wanted to push people onto the premium servcie then they could do it in a better way than trying to frustrate the customer. By freezing/repeating same song they are ruining the overall experience, and doing it without any reason, makes me justnot want to purchase their premium service as that is likely to be the same.

Just to tell everyone that in the meanwhile I am listening Deezer through it’s webpage and it’s working flawlessly.

Cheers

I am just listening through Google and it’s fine, I can listen to a whole album too! ;-)

Hi, i am having the same issue, I am on Windows 10, have the deezer app installed from the windows store and have even reinstalled it to try and fix the issue however no luck

I think Deezer are trying to ‘persuade’ us to move to their premium service by doing this. They are only persuading me to move to another streaming service. Or better still, get out my old cds!

How many times are you going to say it?

I think everyone already understood your opinion.

As many times as it is needed, why, are you the Deezer police?

So you are a member since 22 March and have never commented before... and already you are having a go at people expressing an opinion...ummm...

No..just doesn’t add anything to the discussion...

I tried for almost 2 hours on and enough to get Deezer working properly, I am frustrated, because even though it’s a ‘free’ service, they make you listen to their ads every three or four songs so they do get paid. And that’s supposed to be the deal, a semi free listening to songs and ad service. Okay that’s fine, but when Deezer unilaterally stop the service and play the same song on a loop then that is frustrating, and it’s not like they have got back in touch to say that they are on it to fix, nothing, just silence. So yeah, I’ll keep on expressing my opinion if that’s okay, and if you don’t like my opinion then don’t read the messaging board. Simples!

What’s to discuss? The marvels of a semi free service when it breaks down?

something tells me this guy doesnt like deezer. btw the chrome version works fine for me

also i find searching the dude’s profile a bit pathetic

especially if you made an account the exact same day as him and havent said anything, just like him.

Grow up GeoT, I’m allowed to express my disatisfaction with a music provider without having to be told to stop the other user or by you, jumping on the bandwagon. It’s just a streaming service ffs, get a life!

get a life? You were the one that searched somebody’s account only because he told you not to repeat the same thing over and over again. I never said you are not allowed to express your disasisfaction, you were the one that said that @Skeletiko’s opinion shouldn’t matter cause his account is new, when in the meantime your account has the same age as his. dk seems hypocritical

I clicked on his icon to see if the guy was a moderator, so what, what’s the big deal with that, just like you clicked on mine….He wanted me to stop expressing my opinion and I say no no no...

I never said his opinion didn’t matter, I just said I didn’t like him asking me to stop expressing mine, what’s it got to do with you?

????

noone tried to silence your opinion, he just told you to shut up and not say the same thing many times. many people seem to have this problem, but do you see any of us writing 15 different messages to say the same thing? no. it has nothing to do with me i just found your reaction really pathetic.

btw do you have discord or sth to continue talking from there and not fill the comments with useless stuff?