Deezer and Chromecast Audio problems

Any news on this, please?

Hi @audiococo and @piedrafrita we are aware that this is taking longer than expected and we are very sorry about that. We always do our best to solve issues as fast as we can, but it seems like it was not as easy. We are sorry for any inconvenience.

@adamtalbot

Please keep an eye on this topic here for updates and workarounds and updates 😉

I have the same issue as described by other people here, CCA support is clearly an issue for Deezer. I will be moving to another service due to this issue. Shame really, because I liked Deezer. If Deezer can fix this issue then I would likely come back, but until then it's completely unusable for me and there are other services that provide CCA support.

I just signed up for Deezer HiFi today and was excited to try it out with Chromecast Audio. Wish I read this thread first. I concur that Deezer is completely useless with CCA. Looks like I’ll be canceling unless this issue can be resolved. It’s too bad because the potential is there.

I have quite high end WiFi with Netgear Nighthawk X10 router/WLAN + Asus RPT-AC68 WLAN repeater and JBL Playlist as a Chromecast speaker. All support 5Ghz WLAN and repeater is just 3 m / 10 feet away from JBL. The issue is not in infrastructure. It's somewhere in the code compatibilty with Chromecast. I get max. 30 min play until sound starts to break and mute. It shouldn't be rocket science to make Deezer to work with Chromecast devices as all the other vendors have done it. Please put effort to this issue as it ruins musical experience.

they've just deleted the longest thread on this topic!!! dam, this is getting bad.

Hey @John.Morrison

No one has deleted topics. Our spam filter and tools had to be increased in sensitivity due to the constant spam attacks. Some of our most popular topics have been broken due to spam but we're currently working on this. Thanks for the patience!

I have several speakers and a HiFi receiver that use Chromecast. Having a HiFi stream was a great a solution for my setup. However, the Deezer application is not stable with Chromecast. By the way the only way I can enjoy HiFi streaming from Deezer is to cast it via Chromecast. So, with a poor solution for an issue long ago raised I am going to have to leave Deezer and go to Youtube Music. I was hoping to avoid that, I am happy though that I had 30 days to test this out as I will now be canceling my subscription. By the way I was set to pay for an entire year with one payment, looks like Deezer loses that $.

Hi, I am a Deezer user since July 25th, 2011 and most of the time since then, a Deezer premium user, with a few pauses when I used it less.

I never thought about switching to Spotify because I was a happy and satisfied customer.
Unfortunately now I want to be able to stream uncompressed (non Bluetooth) music to my speakers. And that's where your partnership with Chromecast comes into play. Which is I guess non-existing.

There is absolutely no way you can advertise that Deezer works with Chromecast, unless you mention a 20 minutes limit with it.

I am here just to post that I will be leaving Deezer very soon if the Deezer - Chromecast issues are not resolved, because that's what I as a customer require now, and it isn't supported. Plain and simple. No complaints against Deezer, just a shame that it doesn't support Chromecast.

This may be a conflict of interest issue between Deezer and Google, but then don't advertise that Deezer functions with Chromecast. I contemplated upgrading to the Hi-Fi package had a functioning Chromecast support be a reality.

they've just deleted the longest thread on this topic!!! dam, this is getting bad.


https://en.deezercommunity.com/other-devices-49/chromecast-issue-collection-20614 😉