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HiFi compatibility on all devices.


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265 replies

solstice_outcry
Lover
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I can also confirm it’s working for iOS beta @bluezzbastardzz @brianlg 


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  • Lucky Star
  • 260 replies
  • November 8, 2019

So much this! Tidal has had this for so long now. I just switched but given lack of Apple TV app and iOS support I may only stick with Deezer for one month before going back (sadly). You’ve got Amazon Music HD to compete with now too (lucky for you not in Australia yet).


  • 0 replies
  • November 8, 2019

Hey,

I started Deezer Hifi trial subscription straightly when here was announced that possibility to stream in mobile is now available for beta users. Now, almost half of month later, my trial almost comes to the end and still I haven't had possibility to stream in Hifi with my mobile phone. Still showing only HQ and any chance to change to HIFI. I feel even more than disappointed now. Could you advice how I get this that I could use my trial for actual use for this what I wanted to try, not just waiting for it. Thank you.


  • Tiny Dancer
  • 9 replies
  • November 8, 2019

@NikD  Maybe try to clear application cache and check for HiFi availability again.


bluezzbastardzz
Deezer Legend
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As far as I know, it has been enabled for all beta testers with a HiFi account on Android and iOS the other day, so you should check your version number and maybe install the latest beta version.


  • 0 replies
  • November 8, 2019

Thanks for your answers. I have tried to clear cache multiply times, deleted app and reinstalled, got out from beta program and get back and still nothing. Does HIFI works for you all? My version number is 6.1.14.52.


bluezzbastardzz
Deezer Legend
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Can you check your account if you are really on a HiFi subscription? It’s the first tab on the account overview.


  • 0 replies
  • November 8, 2019

Yes I am. There is Deezer HIFI written and also I have got it work with desktop app.

 


  • 0 replies
  • November 8, 2019

Could someone who got this working please sent screenshot of audio setting that I know how they should look?


  • 0 replies
  • November 8, 2019

I might have figured out the issue when I was reading more about this beta testing. Seems like I havent do this first part and joined to this Google+ community and that way I might have missed some activation for beta. Could it be like this? I just have joined to beta program throught google play store. But what to do now since Google+ is killed?


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • November 12, 2019

Hi there @NikD 

The release of the new feature is progressive - so it might take some time to reach you, as it should reach all users by the end of this month. So don't worry, you'll have it :wink:

For the Beta program, check here :thumbsup_tone2:


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  • Lucky Star
  • 260 replies
  • November 12, 2019

Excellent! Signed up for iOS beta


PvT
Tiny Dancer
  • Tiny Dancer
  • 2 replies
  • November 13, 2019

I am happy to now have the feature on iOS. On both my iPad running iPadOs 13.2.2 as well as my iPhone on iOS 13.2.2.  
 

Yesterday I was on Deezer ver. 8.0.1, today version 8.1.0 became available among my App Store updates.  See supporting images below.

 

in Canada

 

Version 8.0.1
Version 8.1.0

 


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • November 14, 2019

Hi there @PvT 

Thanks for reaching us. It's available on the Beta version of the iOS app. So hopefully you'll have this option before the end of this month :wink:


PvT
Tiny Dancer
  • Tiny Dancer
  • 2 replies
  • November 14, 2019
Rudi wrote:

Hi there@PvT 

Thanks for reaching us. It's available on the Beta version of the iOS app. So hopefully you'll have this option before the end of this month :wink:

I’m not using the beta version, I was showing that I now happily have the Hi-Fi functionality on the version 8.1.0 released yesterday.  Thank you :~)


Anon
Lover
  • Lover
  • 35 replies
  • November 16, 2019

1600 tracks downloaded in 'hifi'... Taking 8.8GB total!? That's about 5.5MB per track... Which can never be considered a Hi Fidelity track... That's an MP3... 


Anon
Lover
  • Lover
  • 35 replies
  • November 16, 2019

Exactly what are you guys classing as Hi-Fi? My desktop says its streaming at around 1400kbps, which is like a flac file.... So why are these files so small? And if its downloading the file in MP3 then doesn't that mean it's always going to play your playlists in lossy format?

 


bluezzbastardzz
Deezer Legend
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If you are using the latest desktop version 4.17.21, you don’t have to guess anymore if you are listening to a HiFi or only a HQ stream, because it shows the current audio quality of each track in the play queue view in the lower left corner of the album cover.

Note that Deezer’s HiFi catalogue is almost as big as their general one, but you may have downloaded some albums which are not available in FLAC format yet.


Anon
Lover
  • Lover
  • 35 replies
  • November 16, 2019
bluezzbastardzz wrote:

If you are using the latest desktop version 4.17.21, you don’t have to guess if you are listening to a HiFi or only a HQ stream, because it shows the current audio quality of each track in the play queue view in the lower left corner of the album cover.

Note that Deezer’s HiFi catalogue is almost as big as their general one, but you may have downloaded some albums which are not available in FLAC format yet.

Sorry, I should have clarified; I'm talking about mobile. On desktop it's clear to see the tracks are flac... But on phone it looks like it's downloading MP3s.. How do you know when it's streaming hifi if its downloading mp3? See the point I'm making? 


bluezzbastardzz
Deezer Legend
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The mobile apps are theoretically able to stream in HiFi quality now, but Deezer is rolling out the new app versions progressively, so not everyone already has them on their mobile devices. I only use the desktop app, so I cannot check this, But as far as I know, the mobile apps also have an audio quality indicator on the album cover now.


Anon
Lover
  • Lover
  • 35 replies
  • November 16, 2019

I'm talking about the updated app 🙄 no offense, but your commentary isn't helpful here…

 

I'll wait to hear from Deezer


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  • Lucky Star
  • 260 replies
  • November 16, 2019

Did you have the songs downloaded already? I found it doesn’t resize load them once you switch to HiFi. On iOS you can see either HiFi or HQ on the album art signifying the quality. 


Anon
Lover
  • Lover
  • 35 replies
  • November 16, 2019
teqteq wrote:

Did you have the songs downloaded already? I found it doesn’t resize load them once you switch to HiFi. On iOS you can see either HiFi or HQ on the album art signifying the quality. 

I did have them downloaded, but I completely wiped the data and cache and moved Deezer from internal storage to SD…

 

You raise a good point re: HQ/HIFI on the album art.. I've checked and every track is coming up HiFi. This should make me feel better, but it makes me even more suspicious. I've put it in offline mode and HiFi disappears... This doesn't mean much because it's an icon that needs an Internet connection to validate itself, I'm assuming. Anyway that icon is largely irrelevant when we know the files are around 5MB big on average... Deezer really needs to clarify this... I mean, what's the point in downloading 5MB and then streaming 25MB per song? (average FLAC size)? That would mean you only save your data by 16.6% by downloading the song...? It makes no sense.

 

What do you have to say about this@Rudi?


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • November 19, 2019

Hi there @Anon 

Thanks for your feedback. It should download in FLAC format too, but I'll be asking our devs for feedback on this.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • November 19, 2019

Follow up our post about it here and leave your feedback :wink:


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