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Deezer Family and HiFi subscription


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398 replies

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Lover
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  • Author
  • Lover
  • 59 replies
  • December 24, 2017
vote here https://en.deezercommunity.com/got-an-idea-9/hifi-more-users-in-hifi-3990

  • Tiny Dancer
  • 2 replies
  • December 26, 2017
Rafael. wrote:
You can, but you are not able to switch profiles on the Sonos system. :)

Any idea if and when this will be implemented? I have the same issue. Thanks!

Is it possible to switch family accounts through the sonos app.
I hold the master account and my family would rather use their own profiles when playing sonos

thanks

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8634 replies
  • December 31, 2017
Hi @Mike Callaghan , not possible to switch profiles on Sonos, I'm afraid 🙂

YES This is a necessity for many of us who want lossless streaming not limited to a single user. Either create an additional user support to existing HiFi or add a HiFi - Family upgrade! Many people will support this.

I would also like to familyh features to my HiFi plan. I dont need Hi-Fi for the sub-accounts only for the Master account holder surely that should be an easy fix.

Polemix
  • 1 reply
  • January 9, 2018
There are related topics about HiFi enhancement. But why not offering a complete HiFi Family plan? Tidal is offering that for 29.99 $. Another possibility would be to offer a common family plan with an option to upgrade single family members to HiFi? I really miss some flexibilty in Deezer HiFi. Also mobile HiFi and HiFi offline btw.

  • 1 reply
  • January 15, 2018
Any plans for Elite with family?

  • Tiny Dancer
  • 2 replies
  • January 15, 2018
Why dont you offer a Family Hifi subscription?

  • Tiny Dancer
  • 1 reply
  • January 15, 2018
Hiy Guys
I have a Deezer Family Account. How ever, wen listing to Deezer over my HEOS System i can not switch Profiles. So Anyone in this House has to listen to MY Flow (witch is obviously the best anyway). I Googled a bit, and seems like the Situation is the same for the SONOS Ecosystem. Please add "Switch Profile" Option to your Apps for your Hi-Fi Systems.

Ana.
Lucky Star
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  • Lucky Star
  • 3748 replies
  • January 15, 2018
@Urilivne I moved your topic to this existing one, take a look 🙂

Hi Team,

How is this not an option, why isn't HiFi available at an additional cost to a Family accounts subscription?

  • Tiny Dancer
  • 5 replies
  • January 21, 2018
Yes I'm interested in a Hi-Fi family account as well. What is behind the decision not to include it?

  • Tiny Dancer
  • 5 replies
  • January 22, 2018
I would like a Family Premium+ subscription and the Hi-Fi subscription, Is it possible to have both on one account?

Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2444 replies
  • January 22, 2018
Not possible as much as I know , but I don't see any reason why to have both . When you are using compatible HIFI device you'll get the HIFI quality . When you are using a device that is not compatible you will get 320kbps which is the same as Premium +

  • Tiny Dancer
  • 5 replies
  • January 22, 2018
MusicIsLife1122 wrote:
Not possible as much as I know , but I don't see any reason why to have both . When you are using compatible HIFI device you'll get the HIFI quality . When you are using a device that is not compatible you will get 320kbps which is the same as Premium +


Well it's the family plan I want, along with the Hi-Fi. There is another streaming service that has a Hi-Fi Family plan, but they don't have a Roku app.

  • 1 reply
  • January 23, 2018
As a Hi-fi Deezer user how to give other home (family) users access to Deezer.
Rgds
MGraca

Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2444 replies
  • January 23, 2018
I think you can't . No HiFi family plan is available ...

Ana.
Lucky Star
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  • Lucky Star
  • 3748 replies
  • January 23, 2018
@MusicIsLife1122 is right, @mgraca HiFi is for individual use, there's no option for multiple accounts with that yet, but it's been suggested on our ideas forum already, go vote for it 😉

https://en.deezercommunity.com/ideas/899

  • Tiny Dancer
  • 2 replies
  • January 24, 2018
Am I the only person that wants Deezer HiFi for my main system / use and Deezer Family for the kids (or even ‘Deezer HiFi Family’ if it wasn’t stupidly priced)? Getting nowhere with Deezer in response to this...

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8634 replies
  • January 24, 2018
Hi @mbrodwell , I'm not understanding... we don't have Family HiFi subscription yet.... 🙂

  • Tiny Dancer
  • 2 replies
  • January 24, 2018
Sorry, that’s my point. I want to have a family subscription that includes HiFi without having to subscribe separately to HiFi AND Family. Hope this now makes sense...

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8634 replies
  • January 25, 2018
Hi, I see... We had some suggestions lime this one on our Got an Idea forum and we have already passed this on to our devs 🙂 Hopefully they will be able to come up with an idea soon!

  • Tiny Dancer
  • 1 reply
  • January 27, 2018
Hi, is there any way family members can access their own profiles when playing Deezer through Sonos? I can’t see how and am about to switch to Spotify as a result, but thought I’d check first!

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8634 replies
  • January 28, 2018
Hi @weechic , that's not possible, I'm afraid 😉

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