Features & Feedback

I’m just another person requesting this. I’m part of the seemingly large shift of people moving off of Spotify. Or at least I’d like to be. Sadly the release radar on Spotify is what I use the absolute most as I’m always looking for more music similar to what I already love. Lacking this is the only downside to deezer I have found so far. I really really would love to switch, but just can’t without this feature.  Otherwise denser is the clear winner of the music streaming platforms in my opinion. 

if I want to shuffle my favorites, I can!! that’s an option right there in a different section! But now the full library shuffle is favorites only… it took me the last week at least to figure it out, I kept wondering why it was suddenly so repetitive and useless. PLEASE PLEASE PLEASE give back library shuffle

Just joined Deezer from Spotify and so far very happy! However - why can you not always add a song to queue/play next? And why when you select one song does it start a mix? It also deletes your queue?! :o Sometimes you just want to scratch a music itch and then get back to the mix you were already in. However if you come out of a flow and go back in you're not on the same track!

Every other app has some kind of like/hearth button in notification, this feature would really simplify my life because whenever I listen to music and discover some new song that I like, I have to open deezer app to like it.

Hello,I have recently switched to Deezer, but there are several problems with it. First, the skip, play, and back buttons are too small. Second, the desktop PC app is really laggy when you move the window. And the worst issue is the popping sound when pausing and resuming the song, and when skipping and going back to the previous song. I hate the sound. I have the Premium subscription and the audio quality is set to the maximum. I have already tried to fix it by looking through the community and online (clearing the cache, reinstalling the app, turning the phone off, etc.), but the popping sound is still there.HOW DO I FIX THE PROBLEM?

Spotify just introduced lossless audio and Tidal now has a proper connect app that lets you use the native Tidal app on streaming devices. I really don't want to leave Deezer but I don't think they appreciate how devastating this is going to be for their market share. Time to step up guys, the clock is ticking. 

there is now no way to find an album, playlist or artist you recently listened to other than to go through a lot of clicking and scrolling to get to the Just Heard song list (which is hidden in playlists and you can’t even pin to the top of that category) and scrioll through EVERY SONG that has played until you get to what you want, then I guess click through to that song to get to the link for its album or srtist… if it was a playlist you were listening to you’re just out of luck, it’s goneThat category was at the top of the homepage for a reason it’s VERY USEFUL AND NECESSARY I’m literally thinking of trying to find another spotify alternative without this, it’s crippling to my user experience

Ive had deezer a few years now and the shuffle isn't working. Ive cleared my cache.ive uninstalled app and re downloaded it . Ive cleared alot of songs that I dont listen to but its still not working it plays one song thats it ive got the shuffle on but I get nothing any ideas that ive missed I have emailed deezer but havent answered I will cancel my subscription if I cant get it back 🤔

🇬🇧 English versionHello!I would like to propose a very useful feature for Deezer:automatic playback position memory inside playlists.Why this feature is importantMany users listen to long playlists — for example, 200–500 tracks.If the app is closed, restarted, or the user listens to something else, Deezer always returns to the first song in the playlist.This is very inconvenient.What the feature should do Deezer should remember which track the user last listened to in a playlist. Deezer should remember the exact playback position (time mark). When the playlist is opened again, playback should continue from that saved position — just like it already works in podcasts or audiobooks. Why this is useful Saves time Improves long-playlist usage

Bonjour,Connaissez vous un moyen de savoir son classement pour un artiste autre que le seul proposé par MYDEEZERYEAR. Je trouve ça très dommage de se limiter à seulement un artiste, et de donner un pourcentage pour les autres (qui ne veut pas dire grand chose…) Bonne journée !!

I find that when I play playlists created by others - such as Deezer for example - Deezer will play tracks or artists I blocked. I understand that these tracks or artists are part of the playlist, I just wish Deezer was clever enough to remove tracks and artists I blocked from the play queue, and not play them. It is very frustrating.

When using the desktop app, all dates appear in american format, however I am not in America. How do I change the date format to dd/mm/yyyy?All I can find is a “Country Selector” which I have set to Australia, but this has not effect.Thank you!

I’ve been using Deezer for quite a while (surely 7+ years), and have never posted here before. Today I wanted to create a post to express gratitude for the Quick access feature - I really wanted a way to save albums and playlists that I want to listen to later. Marking these albums / playlists as Favorites defeats the purpose, because they just get mixed with albums / playlists that I’ve already listened to. So I’m a happier user now.The next step - as I see others have expressed in their posts - would be to add a Folders feature, where each folder would function just like Quick access does (although the folders would be accessed in a separate tab, I guess).Thank you, Deezer team!

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

What is the difference between Flow and Shuffle My Music (SMM)? They seem very similar to me in concept. They both seem to be a shuffle/mix of favorites and non-favorites but executed quite differently. Here are the differences I have noticed:Flow plays less favorites, even if I’ve toggled on the “More favorites” option on mobile. SMM plays more favorites. (Winner: SMM) SMM has an “Automated recommendations” toggle and Flow does not. I’m still not sure how this affects SMM but I assume it makes SMM play more non-favorites if on vs off?? (Winner: unknown) Flow only considers favorite songs and playlists but not albums or artists. SMM considers favorite songs, playlists, and albums, but still not artists. I almost never hear from favorited artists using either Flow or SMM unless I also favorite at least one song or album. (Winner: SMM but wish I would hear non-favorited songs/albums from favorited artists) Flow follows my “exclusions” list but SM

The "Christmas" themed Flow is ready for you to enjoy this season.Merry Christmas to all!   

So I know users can't add lyrics to songs that are on Deezer already since the lyrics are added from a lyrics database. But I think it would be pretty cool to add our own lyrics to our mp3 tracks. 

I transferred all my music from Spotify and I wish they didn't have the recently added sort going only one way. All my old songs are at the top and my new ones are at the bottom. Default kinda fixes it unless I add a new song to the Playlist. Is there a way to change the direction of recently added goes?

What's happened to the Goth genre please?I used to be able to select it on flow and discovery. Now it's gone from there and I get an error message when I try to launch it from the search page.

The Deezer Android app recently updated so that the only sorting order for playlists when adding a song is “playlists that have been edited or added to most recently.” I'm not sure who asked for the removal of alphabetical sorting, but it's a huge step back for those of us with playlists that we listen to infrequently. Now, instead of simply scrolling down a list sorted by playlist name, now we have no idea where exactly a playlist is located in the list, erasing muscle memory.There's no user-friendly reason to remove an existing sorting option, so the sorting options from the normal playlist section need to be added. There's even a big space in the new menu for a sorting button to be added, as this image shows.

sorry for the word.. poster.. if it wrongwhen I chose songs and made a new playlist, max 4 pictures of the albums became together and created a poster for the playlist.. or if I chose one album of a band, the picture of the album became the poster of the new playlist..For a few months when I want to make a new playlist, there is blank poster and deezer want me to customize the poster..well I dont want to customize it, I want deezer to set a poster from the album pictures of the songs etc..auto set picture was better..Have I changed a setting? or it is a new way?maybe I may not explain what I want to tell.. so I am adding a few pictures..you see  my playlists.. in the past I gave a name to my playlist. I added song for that playlist and deezer put posters.. for ex.. reggae.. if playlist have songs fro

How do i set to continue to play similar music once my playlist has run out?  I find currently, that when my playlist is completed, ends, that the music stops.I also get to a point when I have started ‘Launch Track Mix’ that it will stop at some point.I never want that behavior, I would always want, no matter how I started, for Deezer to continue similar music, is this possible?

Is there any way to sort differently? I have close to 300 playlists and there is no way to sort other than by last updated. This has functionally made having any more than 5 to 10 playlists useless.This isn't the first time this feature removal has been pushed, but it was previously rolled back. Why have you done this again? Is there any way to circumvent this? Any setting i can change? The last thread on this topic over 15 days ago has had no answer from deezer support.Please, I have used and loved deezer for close to (more than?) a decade and had no intention of changing service, but i am going to be forced to if there is no solution. I have endured the long loading times, the offline playing bugs, the "error loading content" issues, and all the other problems with the app, and yet have so far remained a staunch supporter of deezer for all its qualities as a streaming service outweigh these issues, but this feature removal (not even a bug!) will be the end of

I'm talking about the greyed out song of course

Whats the point of a music appa that takes forever to load music?They should rebrand the app to a killing time app "You have 20 minutes to kill, just hit the play button and when you hear the music you'll know 20 minutes just passed by.After that just delete caché and start over.