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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

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  • 6,563 Replies
1249 Topics
S
Runaway Baby
smomsRunaway Baby
posted in Features & Feedback
"New releases for you" should function as a playlist

I use “New releases for you” a lot to find songs I like. However, it doesn’t function as a playlist - you click on one of the songs and it plays, then when the song has finished it starts playing other songs by the same artist. To progress to the next song on the list you have to click on to the next track. It would be nice if “New releases for you” could function as a playlist.

14813
J
Runaway Baby
J
Runaway Baby
Jonathan789Runaway Baby
asked in Features & Feedback
Is Deezer app optimised for macOS on M1 (silicon) chip? Has relatively high CPU usage.

My computer becomes noticeably slower when Deezer is running. It’s most noticeable when there’s already a fair amount of other apps running. This is on a MacBook Air M1 computer. Whilst the CPU usage isn’t anything extreme, it does often sit at around 12% for “Deezer Helper (Renderer)” is simply playing music in the background. What is concerning is that when actively engaging with the app, CPU for that process readily jumps up to 40% +. That seems high to me … for activities that I would think are fairly lite weight. I get less CPU usage from massive applications like Adobe apps, etc. Here’s some examples: After clicking on Explore After clicking on Albums After clicking on “Music” After clicking on an Artists name, and brining up that artist’s page Is this something Deezer developers are aware of? Is Deezer optimised for M1 / silicon chips? Thanks, Jonathan

303760
bluezzbastardzz
Deezer Legend
Y
Runaway Baby
YourFriendRobRunaway Baby
asked in Features & Feedback
autoplay

Hi, I’m new to Deezer and I am trying to turn off autoplay, like most people I just want to listen to music I choose. I find the autoplay incredibly annoying and I am intelligent enough to search for/find new music without any help. I have searched both community and support pages. I have found loads of comments complaining about not being able to turn this feature off. However, most of these are years old and don’t answer the question. So my own question is -is it actually possible to turn autoplay off on mobile, desktop and when casting to Alexa? Please can anyone give an update on this issue and if it is possible to turn off, a simple step-by-step guide on how. Many thanks

543
Noam Asulin
Deezer Legend
D
Runaway Baby
Dave997Runaway Baby
asked in Features & Feedback
Why is timer not available when using flow?

On Android 13, latest version of Deezer does not show the sleep timer button when using flow. The flow feedback button takes its place. Is this correctable in any way?

4898
C
Tiny Dancer
G
Runaway Baby
gorge544Runaway Baby
asked in Features & Feedback
Flow New Releases

When does “new releases for you” show up in the New Releases of Flow?

172
G
Runaway Baby
D
Runaway Baby
Dennis NickelRunaway Baby
asked in Features & Feedback
Can't access downloads

Hey Deezer, Can't access any of my downloads. As I'm a frequent traveler, I rely on these. Solve it asap or I might move my account to your buddies from Sweden! Second time it happens!

211
bluezzbastardzz
Deezer Legend
G
Runaway Baby
gorge544Runaway Baby
asked in Features & Feedback
New Music Notifications

What has happened to notifications on new music of artists I follow? I was getting nice notifications of new releases and tracks to check out but now they don’t show up and the last one I received was for a song that doesn’t have any relation to the type of music I like. With this post I am NOT asking for help on configuring my device because I know that it is setup properly. I also have used Sound Cloud and they provide notifications for new music without any issues.

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G
Runaway Baby
A
Tiny Dancer
amanda mcnairTiny Dancer
asked in Features & Feedback
Create Playlist from Track Mix

My husband and I are trialling Deezer and there are a few features that are making it really hard to leave our current subscription - two features that are rather frustrating are the track mixes - LOVE the algorithm, but the inability to add songs to listen to next/add to queue (for flow as well) is incredibly limiting in my music experience (Ie I don’t want to stop/change a playlist, but just want to listen to a song my friend recommended so I can respond). The other feature that seems to be lover looked is the inability to turn a track mix into a playlist without going into EACH SONG and adding to a newly created playlist. It would be nice if at the top where it shows the song that launched the track mix had the option to “create playlist” as like a 40 song base and then we could add as well, or send it to a friend.

471
bluezzbastardzz
Deezer Legend
K
Runaway Baby
KimiCatSkatesFast
asked in Features & Feedback
Option to block podcasts

I’m pretty upset today because I searched for a song title from a video game, and down in the Podcast recommendations was actual nazi podcasts. So I’m sitting here thinking there’s gotta be a way to block and report this stuff, right? Nope. When you go to a Podcasts page, the only options are to Play, Share, or Add to Favorites. When I go to an artist’s page, on the other hand, we have that, plus “Don’t recommend this artist” and “Report a problem”. Recommending podcasts is all fine, I’m not into them myself, so I’m not going to dig into them. But promoting unrelated nazi podcasts when I’m just trying to find a song is actually insane, that’s not okay.

261
archaic_email
Lover
S
Runaway Baby
SkiesRunaway Baby
posted in Features & Feedback
Did Deezer also change imported music?

All the music I painstakingly imported now have lost their covers. So this recent update has not only removed our capacity to sort music, but also limited imported music? Is there anything else that's been changed? I'm so disappointed.

13912
Leonídia.Deezer
Alien SuperStar
T
Runaway Baby
TykesoundsRunaway Baby
asked in Features & Feedback
MP3s aren't uploading

I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working. This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise. But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated. Thanks, Ray

364022
Leonídia.Deezer
Alien SuperStar
W
Runaway Baby
WallbyRunaway Baby
asked in Features & Feedback
Selecting 15 artists to use deezer is nonsense

This is nonsense. How are young people who might not know what they like get started on deezer?

3029
B
Tiny Dancer
W
Tiny Dancer
WeirdGemTiny Dancer
asked in Features & Feedback
Why can't I move forward or back on a song? Not talking about skipling songs

I don't understand why I can't forward through and pick a part of a song I want to listen to? There's no way to go forward or back? Not speaking about skipping songs or going back and forth in a playlist. I mean like if I want to skip ahead in a song to 20 seconds in. Why isn't that working?

431
Nina Nebo
Deezer Legend
I
Lover
icefrontLover
asked in Features & Feedback
Search is highly inaccurate

Despite I enter the search term exactly, the results are inaccurate and very often the desired result is shown down in the list… Latest example: search for “Andrew Odd”. There is an atrist with this name. The serarch result show all kind of Andrew-named artists, like Andrew Gold, Andre Ward, Andrew Bond, etc., only the 10th in the list is Andrew Odd. The same gos for track, except, here randomness is much higher, the track I’m looking for is much down in the list. Please correct the search engine, so that the exact matches must have the highest ranking and must be placed in the very beginning of the search result list.

844
Ballrooms of Mars
Runaway Baby
S
Lover
StijnlLover
asked in Features & Feedback
Flow doesn't play favourites in Favourite mode

My flow plays a liked track 1 of 5 tracks in favourite mode. How do I fix it. I want more favourite tracks.

181
Nina Nebo
Deezer Legend
C
Lover
camcamLover
posted in Features & Feedback
no auto recommend songs

When will Deezer have auto recommendations songs after you plays a single song.

131
Nina Nebo
Deezer Legend
D
Tiny Dancer
Davide OlceseTiny Dancer
asked in Features & Feedback
cannot browse audiobooks, message "the page hasn't loaded" appears all the time

Hi there :) apparently I cannot browse audiobooks nor podcasts because when I click on this message appears: " the page hasn't loaded, the content isn't available at the moment for a technical issue or because of missing internet connection", which can't be cause I'm browsing music with no problem. Is this a bug/will that be fixed? I can only see some audiobooks available clicking on "new audiobooks", but they're all in German, although I selected Italy as country, why is that? Can anyone help? This makes the user experience pretty annoying. Thanks

151
awesomemac
Deezer Legend
B
Runaway Baby
bertigertRunaway Baby
posted in Features & Feedback
Private playlist anonymisation

Private playlists show “anonymous” as the creators name, but link to the user profile which shows the full username. In my opinion this gives a false sense of privacy as users could think only the anonymous part gets shown. I know this is a very small issue, because why would you share a private playlist, but then again I don’t see the reason the user should be shared if it is a private playlist.

342
B
Runaway Baby
J
Tiny Dancer
Jenny.PTiny Dancer
asked in Features & Feedback
why do songs dissappear?

I was wondering why some music can't be played. When I first started on Deezer there was also levellers song I like but it greyed out, I deletes it, thinking an error occurred, but searching for it, it couldn't find it. Now I have several songs from Andre Reu which have greyed out. Can they be obtained again? Why does this happen? I prefer they way Deezer is to Spotify, it is annoying, Deezer needs to be able to have the songs.

281
GropplerZorn
Deezer Legend
G
Runaway Baby
gorge544Runaway Baby
posted in Features & Feedback
Country Selector

Does anyone else feel that the country selector is pointless? I am getting a lot of recommendations for other country's artists. I am pretty sure it is French so I get it that deezer is France based but that isn't an excuse to fail at programming or doing it on purpose. I like some Norwegian bands and deezer doesn't even recommend that country.

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G
Runaway Baby
H
Runaway Baby
halogen0417Runaway Baby
asked in Features & Feedback
i need to seletc 15 artists

no having a skip button is insane, i dont wanna select 15 artistss, i dont listen to music based on the artirsts. What is this nosense

191
Nina Nebo
Deezer Legend
L
Tiny Dancer
Leonardo Dos Santos GomesTiny Dancer
asked in Features & Feedback
WHERE IS THE LAST.FM SYNC?

The scroobler doesn’t scrooble :/ Why?

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J
Tiny Dancer
2
Runaway Baby
2020turtle2020Runaway Baby
asked in Features & Feedback
playlist

I need Deezer to stop flipping my favorites playlist. Please stop. It really pisses me off.

151
Nina Nebo
Deezer Legend
J
Runaway Baby
jluvisionsRunaway Baby
asked in Features & Feedback
Shuffle all selected playlists

Please allow us the option to shuffle all playlists like it used to allows That was a great feature no one else offered. And please allow us to select the playlist to be shuffled.

171
Nina Nebo
Deezer Legend
C
Runaway Baby
CheykoRunaway Baby
posted in Features & Feedback
Shaker playlist not update

Hi, I am experiencing an issue with the Playlist Shaker. Whenever I add songs to the playlist, it doesn’t update. I’ve tried three different methods: directly from my favorites, from the Shaker mix, and using the "add tracks" option in the Playlist Shaker tab. However, none of these methods seem to show the songs in the playlist. I’ve also tried logging out and logging back in, and even uninstalling and reinstalling the app, but the problem persists. Could you please assist me with this? Thank you

332
Alfredo.Deezer
Community Manager

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