No gapless play on Hi-fi for Windows users

Forum|Forum|5 years ago
September 1, 2021
47 replies
1924 views

I pay for Hi-Fi and am using Windows 10. I can’t listen to a long piece of music without silence injected right in the middle of a song. That is a deal breaker for me, especially since I see that a year ago this question was addressed and dismissed as something being introduced slowly, first for iPhone users. A year later, and there is still no gapless play at your most expensive service. Windows users are 75% of the market. I can’t understand what you don’t understand about the business potential of your service. This service could be my go-to library for all listening in my house. It’s a thousands-album library that, if you could design it properly, be listened to in any way my imagination could devise.

I could list a dozen problems with Deezer for Windows browser and desktop, but you’d have to pay me to be that useful to you. I’m out. I’ll check out Tidal, I guess. I think that’s the only other Hi-Fi service.

Maybe, if this could get back to an administrator, they could put me on an email list to contact when gapless play is enabled. If that happens, I would be glad to resume my subscription.

Best answer by dgoorevitch

Gapless for desktop has started being developed since the end of last year @dgoorevitch but we've had some delays because we realised the desktop app at that moment wasn't totally ready for it. So we updated the framework we used for the app in the following months into 2021 and have then picked up gapless again. Development has been ongoing, there's no need to worry about being added to the roadmap, for example.

So our teams are confident this can be a reality by the end of this year, together with crossfade - if everything goes as planned, right.

This is the most transparent and genuine response I can give to you, plain simple. The gapless feature is a must for me too, personally. And I'm crazy about the desktop app, so I've been following this quite closely here at Deezer. I've got my fingers crossed, so I can't ask you to check this with us by subscribing to a topic or checking the community homepage :relaxed:

PLEASE don’t allow crossfade and if you do, please make it optional. Crossfade would be poison to opera fans.

The good news is that there is a workaround, which should have been in the “answer” (which was a dismissal, not an answer). Install Bluestacks, open it and open Play Store. Install Deezer. Now you can have the Android version inside Windows and you can listen to opera (or other long pieces divided into many tracks) without gaps. For settings you can’t find in the program, install Hidden Settings from Google Play too.

Show previous replies

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PotatoOverlord

Rising Star

Chiming in here as well, would like me some gapless at last 😁

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PotatoOverlord

Rising Star

There is a workaround some people here might appreciate.

You can use Edge browser to install Deezer web player as a “web app”, Deezer web version will be launched in Edge wrapper and basically act as a desktop application. And yup gapless works too!

Go to Deezer web, log in and look for “install this site as an app”

The result will look like this

I suppose Chrome is capable of doing just the same, but it may be a bit tricky on Firefox.

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alexisshambrook

Roadie

I'm in the app for Samsung phone and I don't have gapless. In fact, looking for how to switch gapless on was how I found this conversation and decided to unsubscribe from premium given, it's now 2024 and this STILL hasn't been fixed despite people asking for it for years.

Lorenzo Monti

Guitar Hero

Bye bye Deezer, I’m gone. I must admit that I enjoyed Flow a lot, it is the only big advantage of using Deezer, but Spotify is working on something similar. Price has raised twice since I first subscribed in 2018, but despite this, the quality of the desktop app - which I use regularly to listen to music during worktime - is poor, the mobile app is sluggy, it disconnects frequently with errors like “playback has failed”, which force you to kill the app and reconnect to the internet. With Spotify this has never happened. The mobile app is fast, the desktop app has gapless playback, and I enjoy sharing the subscription with my wife and my daughters now; we play with the “jam” functionality and have much fun. The price is a little higher obviously, but 17,99 for an entire family is way better than 11,99 for a single person and a buggy service. Deezer customer care, if you can hear me: customers get upset and say goodbye if you fool them long enough.

bluezzbastardzz

Superuser

I'm in the app for Samsung phone and I don't have gapless. In fact, looking for how to switch gapless on was how I found this conversation...

There is no switch to turn gapless playback on or off, neither in the mobile nor in the desktop apps. Can you give an example which tracks do not play gaplessly on your Samsung phone? Which audio quality do you use there, less than lossless, streamed or downloaded? Then it could be caused by the MP3 format which has to be re-encoded for gapless playback.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)