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No gapless play on Hi-fi for Windows users

  • 1 September 2021
  • 13 replies
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I pay for Hi-Fi and am using Windows 10. I can’t listen to a long piece of music without silence injected right in the middle of a song. That is a deal breaker for me, especially since I see that a year ago this question was addressed and dismissed as something being introduced slowly, first for iPhone users. A year later, and there is still no gapless play at your most expensive service. Windows users are 75% of the market. I can’t understand what you don’t understand about the business potential of your service. This service could be my go-to library for all listening in my house. It’s a thousands-album library that, if you could design it properly, be listened to in any way my imagination could devise.

I could list a dozen problems with Deezer for Windows browser and desktop, but you’d have to pay me to be that useful to you. I’m out. I’ll check out Tidal, I guess. I think that’s the only other Hi-Fi service.

Maybe, if this could get back to an administrator, they could put me on an email list to contact when gapless play is enabled. If that happens, I would be glad to resume my subscription.

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Best answer by dgoorevitch 1 September 2021, 16:40

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Userlevel 5
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@Rudi is yer man for this.

Userlevel 4
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@Rudi is yer man for this.

Thanks for tagging him.

Userlevel 7
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Gapless for desktop has started being developed since the end of last year @dgoorevitch but we've had some delays because we realised the desktop app at that moment wasn't totally ready for it. So we updated the framework we used for the app in the following months into 2021 and have then picked up gapless again. Development has been ongoing, there's no need to worry about being added to the roadmap, for example.

So our teams are confident this can be a reality by the end of this year, together with crossfade - if everything goes as planned, right.

This is the most transparent and genuine response I can give to you, plain simple. The gapless feature is a must for me too, personally. And I'm crazy about the desktop app, so I've been following this quite closely here at Deezer. I've got my fingers crossed, so I can't ask you to check this with us by subscribing to a topic or checking the community homepage :relaxed:

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Crossfade isn’t on my list, but thanks very much.

But you’ve also got to fix the fact that when I wake the computer, I have to press alt=+ctrl+del to get the mouse to work again. I just press cancel. This is true for web and desktop. It’s worse for desktop. All that has to happen is screensaver is engaged and the same thing happens. It is definitely Deezer causing the problem. It happens with no other program. Web is better. Works through screensaver at least. So I’ve stopped using desktop app. But that’s another topic. I brought it up elsewhere. I’ll find it and tag you.

Thanks for your answer. I decided to stay on without being able to listen to any classical pieces and opera… for the Sarah Vaughan and Lefty Frizell collections, and so on. Some classical pieces can be listened to and highlights but it’s not the same as listening to a whole opera right through. To hear a quartet in the middle of a note interrupted…. no. not possible to place the faith of my soul in the hands of the music anymore. It’s like being woken up 3 times in a row. You don’t have the faith to let go and sleep.

Userlevel 7
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Totally get you @dgoorevitch so we need to work around the screensaver and other PC interactions as well. Feedback forwarded!

Me too!

 

I’ve got fed up waiting for Spotify Hifi, I don’t like Tidal’s MQA, and I don’t like Qobuz user interface. So here I am, with Deezer, and I thought I had found perfection. Until I played Runrig’s “Celtic Connections” and realised there’s a gap after every track. Nooooooo, it can’t be! PLEASE bring gapless playback!

Userlevel 4
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Me too!

 

I’ve got fed up waiting for Spotify Hifi, I don’t like Tidal’s MQA, and I don’t like Qobuz user interface. So here I am, with Deezer, and I thought I had found perfection. Until I played Runrig’s “Celtic Connections” and realised there’s a gap after every track. Nooooooo, it can’t be! PLEASE bring gapless playback!

Yeah. Important. I was told “by the end of the year.” Fingerrs crossed.

Userlevel 2
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Still no gapless?

 

Can you guys send some kind of notification when it is finally implemented so I can subscribe again?

Userlevel 7
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Me too!

 

I’ve got fed up waiting for Spotify Hifi, I don’t like Tidal’s MQA, and I don’t like Qobuz user interface. So here I am, with Deezer, and I thought I had found perfection. Until I played Runrig’s “Celtic Connections” and realised there’s a gap after every track. Nooooooo, it can’t be! PLEASE bring gapless playback!

Yeah. Important. I was told “by the end of the year.” Fingerrs crossed.

Did they mention by which year?

Userlevel 4
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This was promised by the end of last year, @Rudi 

It’s still impossible to listen to opera. Arias, music, quartets, all of it… cut off in mid-sentence.

Userlevel 5
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Hello everyone, yes unfortunately gapless it’s not yet available on the desktop app. Our team has decided to prioritise other features first. 

Thank you so much for your patience. 

Userlevel 4
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Hello everyone, yes unfortunately gapless it’s not yet available on the desktop app. Our team has decided to prioritise other features first. 

Thank you so much for your patience. 

This was promised by the end of last year.

It’s still impossible to listen to opera. Arias, music, quartets, all of it… cut off in mid-sentence.

Userlevel 1

I think Premium users deserve gapless playback too. Spotify offers gapless playback to free users! @Rudi please report this request to developers. They have to put more effort in fixing this and other glitches (for example the app stops responding to mouse clicks after exiting screensaver mode). I’m moving to Spotify in a few months, unless they do their work in providing a decent desktop app.

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