Features & Feedback

I'm having trouble playing songs - playback keeps stopping (Android).Have we been slipped a raw beta?

Why is there no way of knowing how long a track is without having to play it? Wasn't a problem until you upgraded the visuals of the app! Just a shame that you've taken away one of the main features and replace it with an upgrade know one really needed or wanted 

Please fix the bug that causes the app to forget your audio settings when switching profiles.I always play in hifi mode, but each time my kids have changed profile on our iPad, the audio settings default back to the lowest audio quality setting (standard) which is very annoying.Perhaps make a setting what all profiles should default to when switched. 

Hello. Why can't I play songs randomly like before? 

Can we create a whole section dedicated to non-vocal music, be it RAP, Metal, Rock, Jazz, etc. There should be a way to organize music without Vocas.

Why there are albums available in some countries, for example in Deezer France, but not available in other countries (for example Deezer Poland) - since those albums are legally available in Poland in other streaming services (like YouTube Music) ?

Hi,Here is my use case:  when I discover an artist, an album, a playlist, I loooooove to listen to the track many times, until I can really feel it, and decide if I really like it or not. Then I listen to the next one many times, and repeat… So, on my phone, I have to click next song (very easy, even on a locked phone) but then have to unlock phone, set loop one track ON again (when I don’t forget), all the times… Very cumbersome.  And here is what I think: someone who listens to one track on repeat and wants to stop can easily set it off manually (instead of automatically now by simply pressing “next track”) BUT someone like me who wants to listen to all tracks on repeat has to to set it manually all the times. Very inconvenient… So….. are you guys convinced this is a nice feature to implement ? Best!E.

If google assistant supports deezer control only in some countries, is it because of the language or another reason? Is it enough to set google assistant to a supported language or will only moving to another country help?

Some songs and albums are in mp3 format only.E.g. The album "Songs from the Southland" by Hans Theesink.Especially regarding the song "St. James Infirmery" it must almost be considered blasphemy, compressing this gift from above, to a format the devil made in anger, only to piss off us hysterical audiophile nerds.. ;)Anyway, please let recordings as fine as this one, get free from beeing compressed further than to the 1411kb/s That said, i love your platform, and find that alot of titles actually sounds better on Deezer HiFi than on Qobuz HiRes, despite being 24bit 192khz. I dont know if some of their titles are just upscaled mp3's, but one could suspect so.. Best regardsMartin Jespersen

Hello. I am in love with my FLOW, it works amazing, but I have a question about the algorithm behind it. Let’s say FLOW played a song I haven’t heard before and I added it to my liked songs by tapping the heart. I try to only add album versions of a song for organization purposes and I didn’t realise the song was from a single. What happens if I remove the heart while the song is still playing and add the album version instead? Does FLOW think I dislike that song?

why flow is so bad now, the best feature on the platform is now trash please do a roll back on how it was,

When I choose to play a song by a band or artist. I don't want other artists inspired by the artist I just played to play. I want the same artist to continue playing. How do I turn off his very irritating feature? There are no visible toggles in settings.If want random music I would choose a random list. Why the hell am I getting Velvet Revolver or Slash after choosing a System of a down song. They are nothing like what I chose and I hate Velvet Revolver, I want more System of a down... the band I chose.I don't listen to that rubbish you have pushed on me!!! And you are generating stats for artists I don't support. How dare you use me to do that.How is this even acceptable?Trying to use hands free, say Hey Google..  play System of a down. And you thinks it's appropriate to play MUSIC INSPIRED BY SYSTEM OF A DOWN.Are you kidding me?So I have to pull over, switch off my car ( so I don't break the law and risk a fine) and try and stop the irrit

Since the beginning of the summer, there has been a problem with stopping offline playback. I've been wanting to write about it for a long time, but I didn't have time and you finally fixed it and now we can enjoy music without the Internet! I would also want to ask if it is possible that when you turn on Shuffle play when offline a queue was created not of 2-3 tracks, but of several dozen, how does it work in the presence of the Internet? I would also like to suggest adding a changelog directly to the application, because not so many users read this forum and they simply do not know about many cool features of the application, such as my friends . Thank you for your work! 

Please add a song by Steve Carlson and Jensen Ackles, it calls: Angeles 👍🙏🙏🙏

Hi,Is it possible to see the number of times a song has been streamed since release? I'm part of a fan group promoting a new release with streaming parties and we would like to be able to monitor the success and effectiveness.  Other streaming apps updates the total number of plays each day.  Thanks 

Is there available to get from somewhere deezer master decryption key?

I thought about the idea of having a sort of receipt summarizing our favorite artists and titles, during a certain period. I know better than anyone that the wait for the year recap at the end of the year is a long one, so why not do one more often! :)) 

Long time Deezer Premium subscriber but only recently started using it on an iPhone, having come from Samsung. One difference I noticed in the iPhone app is that long pressing a track, say in a list of tracks for a particular album or playlist, does nothing like it does on the Android app, where it brings up a menu of everything that can be done with that track, including Play Next or Add to Queue. Instead you have to hit the three dots on the right, which is less convenient, especially while in a car or on the go.   Strangely, long pressing on a track in the Now Playing section in the iPhone app DOES bring a menu of actions. This is inconsistent with the way it looks and works when looking at tracks in an album or playlist (and in Android).  And what’s worse, Play Next or Add to Queue are not among them as they are in the other view and in the Android app. (This is useful if in the middle of a long playlist so you don’t have to drag songs around to hear an earlier one

Recent commentary on Darko dot com about Airplay 1 vs Airplay 2 and lossless playback. If I read the article correctly, users that notice a drop in quality from lossless or CD to lossy might prefer to stay in the Airplay 1 environment for now? In my system when I do an A/B test, or as close as I can get to it, the difference in quality is very noticeable and is one if the reasons I prefer the CD quality offered on Deezer, as compared to certain other streaming services, specifically for me Spotify and Sirius/XM. Conversely when I stream music over the KEF Connect app via WiFi rather than Airplay the quality of music seems incrementally better. 

Hi all,  I was curious if Deezer is going to update the widgets to be more in line with Android 12 Material You. I would love a nice looking widget with good functionality (playback controls when playing, easy way to start music when nothing is playing) 

So I want to be able to just hit pause on the music, move the slider to 0 seconds and have it just sit there until I hit play. Seems this is impossible.  If its paused, moving the slider will auto play. It should just stay paused until I hit play again. This is insanely annoying. Is it a setting somewhere?

Hi Everyone, How do I get my API data so that I can integrate it into a Python script?These are available easily on Spotify in my account. But here you seem to have to create an app and add a web domain? I don't have a web domain and I don't want to integrate the API data into a web domain, I just want to use it for myself for a little Python Script. Best regards, Robert

I live in Ukraine. Please excuse my English - it's not my native language, I use a translator program.I've had a Deezer account for a long time. Once, before the war, I even paid for it. Then circumstances changed. In general, everything has changed.I lost my home, and we were sheltered by friends in western Ukraine. We have absolutely no money for anything.And suddenly, one incredibly beautiful day, I saw a message that Deezer had provided Ukrainians with free access to all features - it was, without exaggeration, the happiest day in recent years!!!You see, I love music so much. But it rarely happens that a song or composition is to my liking. And now I have the opportunity to listen to a lot of music from different parts of the world and, most importantly, to reject what I don't like at all from what I can listen to non-stop.You have no idea what a favor you have done to me and to all Ukrainians, you just can't imagin

Is there a auto play after the playlists? I've been using this service for a month now and I can't find it. I would like one added if there isn't. Is there a way to suggest features to customer service? 

To sort by # in albums, playlists and favorites would be a good and easy addition imo.