Answered

Quiz sound doesn’t work

  • 30 January 2023
  • 5 replies
  • 58 views

Userlevel 1

While I was going on the quiz I noticed that every time, after round 1, the sound goes off. I’ve tried to reload the page but it didn’t work(note that I’m on a iPad). I think it’s a system error that needs to be checked. I’ve waited a fews weeks waiting for someone else to pick up the problem but when I came back to it and it still hasn’t been fixed…:(

I hope there is something you can do about this, but if not, I’ll just have to cope

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Best answer by Johnathan.Deezer 30 January 2023, 13:17

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5 replies

Userlevel 5
Badge +6

Hey @Endersya10 

Can you please try to delete the Deezer app, reset your iPad and reinstall the app? 

If after that the issue keep happening, please send me the Deezer version you have installed and a video or screenshot of this issue.🤔

Take care.

Userlevel 1

That’s the problem though, I don’t have the app

Userlevel 1

But I will do what you’ve asked

Userlevel 5
Badge +6

Hey @Endersya10

Ok, please try to use it on the app and let me know it solve it.😊

Take care. 

Userlevel 1

Ok

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