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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

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  • 6,566 Replies
1251 Topics
M
Runaway Baby
manuel.na82Runaway Baby
posted in Features & Feedback
Error playing podcasts in Android

I cannot reproduce any podcast in Android app becuase it stops playing it after 20 seconds. I opened a ticket with support and they did not give any solution. I have already reboot the phone, uninstall/install the app, clean the cache, clean Smart Cache, logout/login… no problem with web browser player but not possible to repdroduce with the Android App. As soon as my subscription is expired I will jump to Spotify… bad app and worse support from Deezer team.

11411
M
Runaway Baby
O
Runaway Baby
Octavian.MateiRunaway Baby
asked in Features & Feedback
shuffle isn't RANDOM... it always repeats a pattern of songs

random isn't patterns !!! pls fix !!!!!!

191041
J
Lover
S
Runaway Baby
shakesmcfaddenRunaway Baby
asked in Features & Feedback
Repetitive "Shuffle my music" // keeps playing the same songs

I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist. So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than one song from an artist (no matter how many albums and songs they may have) to play?

9270157
J
Lover
diggahdance
Runaway Baby
diggahdanceRunaway Baby
posted in Features & Feedback
Android Auto search function

I would love to have the option to search for albums, artists and songs inside the Android Auto app - on my previous car I had thousands of songs and hundreds of albums on a usb stick I could select. Why is it not possible to search for albums or songs, but is possible to scroll hundreds of radio stations inside the app? Having to preselect or having to use the phone to select albums inside the car is majorly inconvenient.

991
Leonídia.Deezer
Alien SuperStar
S
Runaway Baby
Sergii SergiienkoRunaway Baby
posted in Features & Feedback
Відгук.

Доброго вечора my Deezer. З Вами вже декілька років. Все дуже влаштовує. Коли почалася в нас війна, я хотів видалити акаунт за ради економії, але дякувати Вам, Ви скасували платню на час війни. Дуже Вам дякую за Ваш конвент, та за те що Ви робите.

81
Leonídia.Deezer
Alien SuperStar
W
Tiny Dancer
whitebluesTiny Dancer
asked in Features & Feedback
can i use my deezeraccount on annother adress?

I hae a premium account. Can i use my account on another adress ? for instance when i visit friends with steaming devices in another town or country? To be more precise I would like to play my favorite tricks at my friends home. with regards. whiteblues.

273
flaresolverr
Tiny Dancer
G
Lover
Gabriel.Eugenio.DvoranenLover
posted in Features & Feedback
Opinions about the new visual identity of Deezer (Again)

This conversation is for everyone to give their opinion on Deezer's new visual identity. Probably the Deezer team will delete it again, because they don't want to know the truth about the new visual identity, in fact I don't think they ever listened to the community. PLEASE DO NOT DELETE IT AGAIN DEEZER TEAM.

230128
A
Tiny Dancer
W
Runaway Baby
wedsmorningatfiveRunaway Baby
asked in Features & Feedback
Error: Upgrade Required Deezer:96895804

I have had over a month of horrible service from Deezer with my BluOs. It usually doesn’t work at all. Or, if it works it plays music for 3 seconds followed by a silent gap of 4-5 seconds. After telling me that the problem is BluOs, but finding out it was not, Deezer admitted to a bug. I get the message in the title when I try to play music. I’ve logged in and out of Deezer and BluOs as well as rebooted my entire internet system so many times I’ve lost count. Unfortunately my paid subscription is for months to come, and Deezer refuses to compensate. All I want to to listen to music, but instead I am paying for service which I am not receiving. Anyone have any suggestions?

38122
brendan brohan
Tiny Dancer
quintenquist
Runaway Baby
quintenquistRunaway Baby
asked in Features & Feedback
Why aren't concerts not showing on artists page anymore?

A while ago the feature of including concerts on artist pages by addig them to songkick.com and being fetched automatically by Deezer worked. Now it’s not working anymore and the Deezer creators dashboard is so rudimentary that I can’t even check if there’s a problem there somehow. Screenshot is from Songkick. I can’t find the dates on the artist page in the browser or app. It’s just gone. The show has been added on Songkick weeks ago and is displaying on bandcamp for example. Why has it been removed? Or is it buggy and needs a fix? For us as a small band it’s super important to use this feature. Please fix this :). I’m trying to move so many people from Sp*tify to Deezer but there need to be a lot of fixes before the UX is smooth.

25710
R
Tiny Dancer
D
Runaway Baby
DankeatingRunaway Baby
asked in Features & Feedback
Deezer flow not showing all options on sonos and in car app

The full flow selection does not show on Deezer. Christmas is missing and it’s the same for the app in my car. All the additional wheel options do not show either (genre). Why is this? Surly it is reading the same data as the app?

243
D
Runaway Baby
M
Runaway Baby
Mic.LoRunaway Baby
posted in Features & Feedback
Logarithmic Volume Slider for Deezer apps

Hello, when using Deezer in the browser or the Deezer desktop app, I noticed the volume slider is very hard to use at low volumes. A big part of the volume slider’s range doesn’t change the volume a lot, but at the very low end, the most significant part of the volume change happens. This way, it is very hard to set a low volume conveniently. I think this is because the volume slider just sets a value from 0 to 1 linearly with which the audio samples are being multiplied. My suggestion is changing this linear behavior to a slider where you can set a volume from, say 0dB to -80dB/-infdB. That way, it would be way easier to set deezer to low volumes conveniently. Best Regards Michael

1786
Leonídia.Deezer
Alien SuperStar
K
Runaway Baby
kevinbobRunaway Baby
posted in Features & Feedback
Your computer seems to be offline. We'll keep trying to reconnect.

How many years are going to go by before this message is removed from the desktop app?

161
Leonídia.Deezer
Alien SuperStar
N
Tiny Dancer
Nas LDNTiny Dancer
asked in Features & Feedback
new tracks

Hey Deezer, why I can’t I play all new songs in the bell notification? I have to select to play one at a time. Should be able to hear all new tracks in one go.

202
N
Runaway Baby
M
Runaway Baby
MutsyRunaway Baby
posted in Features & Feedback
Why have recommended artists and albums dissapeared - how/when do we get them back?

I mostly use Deezer via the Yamaha MusicCast app to play with lossless quality via my net streamer. MusicCast has its issues from time to time as Airable sometimes seems to suffer from latency and hang ups either on its own servers, or at either the Deezer or Yamaha ends, but for the most part these are swiftly resolved and aside from the awful GUI, its a good service. Partly due to the awful GUI, and partly as i’m typically too busy focusing on my day job to want to spend more than 30s figuring out what to listen to next, my go to feature on a several times a day basis, was ‘recommended artists’ and ‘recommended albums’. These would change weekly (usually just about enough time for me to have gotten through all of them) and appeared to be based on my recent listening preferences, which had the nice effect of allowing a certain degree of natural exploration as when an artist i wouldn't typically listen to was recommended and i’d had their tracks on a couple of times through the week, n

887
Leonídia.Deezer
Alien SuperStar
L
Tiny Dancer
lamplightTiny Dancer
posted in Features & Feedback
Finding tiktok songs by sharing to deezer

How hard would it be to add the ability on mobile to share a tiktok to deezer and deezer will find the song in that link, allowing you to add it to favorites or wherever easily. The "identify this song" feature in search is great but when the sound is playing in a different app I cant search it.

1122
bluezzbastardzz
Deezer Legend
M
Runaway Baby
Milko AngelovRunaway Baby
asked in Features & Feedback
регистрация

Защо не мога да се регистрирам чрез мобилен оператор?

483
Nina Nebo
Deezer Legend
I
Runaway Baby
ILoveHunterMettsRunaway Baby
asked in Features & Feedback
deezer 2024

I have been streaming 24/7. I was just given a NOT ENOUGH DATA for my 2024 review. WHY?

807
Leonídia.Deezer
Alien SuperStar
K
Lover
KeelsfordLover
asked in Features & Feedback
What exactly does "automated recommendations" do?

If I’m listening to “Shuffle my music”, how does toggling “Automated recommendations” on/off affect what comes up in the queue. Please be specific!

1529
bluezzbastardzz
Deezer Legend
im.jordanmh
Runaway Baby
im.jordanmhRunaway Baby
asked in Features & Feedback
deezer logo redesign concept [:

CURRENT LOGO REDESIGN CONCEPT

1282
CharlyMX
Deezer Legend
B
Runaway Baby
boardtcRunaway Baby
posted in Features & Feedback
Why should long term subscriber stay?

I've been with Deezer since the start, because there was a plug-in in my squeezebox, that's 17 years. I've always been the only one of my friend groups to not be on the big one. Nothing new there. Is was annoying when they sent links and playlists. The playlist imports utilities used to work but no longer. Then the execlusive podcasts started, I've missed those. Now 15 hours of audio books is included in membership. I've seen people complain 15 hours is not enough but for me that would be perfect. Are there any plans afoot to match these deals and give a customer of 17 years a reason to not move next month?

853
Leonídia.Deezer
Alien SuperStar
R
Runaway Baby
repeatrepeatRunaway Baby
asked in Features & Feedback
Private collaborative playlists

Currently, if you make a playlist collaborative it is necessarily public. This appears to make it so that *anyone* can add tracks if they chose to. I would prefer to be able to make a playlist collaborative, but only editable by people who I share it with directly (and preferably only visible to them as well). I consider this not only a usability issue, but also a trust & safety issue, since someone could be targeted for harassment by having their collaborative playlists spammed.

771
Nina Nebo
Deezer Legend
A
Runaway Baby
Alan.HeneghanRunaway Baby
asked in Features & Feedback
deezer family

Hi I have subcsribed to deezer family. Does this allow me to listen on 2 devices at the same time? I thought this was allowed with deezer family but it is not letting me. Thank you

1045
Leonídia.Deezer
Alien SuperStar
H
Runaway Baby
hallefieldingRunaway Baby
asked in Features & Feedback
what happened to songs on main page?

There used to be a feature on the home page where it shows about 12 songs you can play then it would play similar songs after, where did it go???? I loved it

343
E
Tiny Dancer
kxrozdzr
Runaway Baby
kxrozdzrRunaway Baby
asked in Features & Feedback
do i need to buy premium to listen to music on deezer

i’m trying to listen to songs on deezer but every time i press play it just gives me the prompt to buy premium and doesnt let the song play.

481
Nina Nebo
Deezer Legend
W
Runaway Baby
wAhRunaway Baby
asked in Features & Feedback
artist in deezer but unable to listen to their songs

michael wong guang liang his songs are in deezer but we cant listen to them..

232
Nina Nebo
Deezer Legend

Hits of the moment

TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement