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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 1,095 Topics
  • 5,880 Replies
1095 Topics
tophatnosocks
Runaway Baby
tophatnosocksRunaway Baby
asked in Features & Feedback
Continue playing similar music?

How do i set to continue to play similar music once my playlist has run out?  I find currently, that when my playlist is completed, ends, that the music stops.I also get to a point when I have started ‘Launch Track Mix’ that it will stop at some point.I never want that behavior, I would always want, no matter how I started, for Deezer to continue similar music, is this possible?

814
awesomemac
Deezer Legend
9 months ago
R
Runaway Baby
Rudy DukeRunaway Baby
asked in Features & Feedback
Flow and genre issues

So I've been using Flow on and off for 2+ years now and it's been all over the place when recommending music. About a year and a half ago it started only recommended the same 5 bands over and over again (which I have hundreds of “tracked artists”) so I stopped my subscription.I tried again about a year ago and saw that was improved, but what Ive noticed is that my radio often goes only into two genres and it seems to be dependent on the day of the week. And within those genres the same few artists/bands over and over again. It seems that Monday through Thursday I will basically only get instrumental rock and modern prog rock and that is it. Whether I go to favorites or discoveries. Once Friday hits, I seem to get all my various metal, electronic, and other genres in a fairly healthy mix. And the various “moods” are basically garbage for me. Each one of them doesn't have any of my music or shows me the same few bands/artists over and over again.I only subscribe to Deezer for Flow as my

26612
W
Tiny Dancer
9 months ago
D
Runaway Baby
DP1
posted in Features & Feedback
Deezer doesnt care nor can separate artists with the same name. inferior service. Unprofessional company. Considering ending service

There’s only so many unique names in human languages. So we cant expect all artists to have unique names. There will surely be duplicates. Take for instant artists  named “Seba” : https://www.deezer.com/en/artist/8377 Or another Artist named “Hamilton”: https://www.deezer.com/en/artist/311310 There are thousands of other examples but of courseeee there’s going to be multiple Hamiltons. Why the freaking heck would one of the biggest platforms be so careless to mix all the Hamiltons together.  There are multiple artists named Seba. Well known folk, rock, EDM, etc genre artists. These artists should be respected enough to have different profiles. As of now, Sebas are mixed together to have 300 singles, albums and EPs in one profile. This is embarrassing for deezer. I’m a fan of EDM Seba and I could go right ahead and separate this particular Seba in 30 minutes for example. So why cant deezer do that? They dont want to invest the time or money? It makes the website seem super cheap and unp

1368
D
Runaway Baby
9 months ago
Capndad
Lover
CapndadLover
posted in Features & Feedback
Hi Res vs 24bit 96Khz Formats

I’ve just recently discovered where I can view the format of songs that are in play. (i.e. bottom left of the album cover playing) That’s great to know, but on the topic of format, I find that research of the HiRes format yields different information in that the description of HiRes varies from reviewer or purveyor to reviewer or purveyor. I read yesterday that true HiRes is a format ABOVE the 16 bit categories, and is 24 bit. But in Deezer, HiRes is defined 16bit  44100hz.So, my question is whether or not 24bit 96000hz is an option or a planned option in Deezer? I’m an immigrant to Deezer from TIDAL, where I enjoyed very much the 24bit 96Khz format. Being aware that music listening is very much a subjective experience, I realize that the difference I now notice in Deezer may be somewhat psychological. Maybe!Can anyone here provide a decent layman’s explanation of the production differences between HiRes (including which description defines it best) and whatever 24bit 96Khz is called?I

6507
Capndad
Lover
9 months ago
M
Runaway Baby
mooninite78Runaway Baby
asked in Features & Feedback
“Music inspired by...” track mixes are showing song mixes from tracks that are NOT on my favorites

The “Music inspired by...” track mixes are showing song mixes from tracks that are NOT on my favorites or in any playlist on my profile. How do I fix this to show only mixes from music that I am interested in?I have cleared the app data, both cache and storage, reset the Smart Cache(Some additional background: The tracks/artists were on my Son's playlist that I had imported from Spotify. While setting up his profile, I was in the playlist while learning how to share it with him… I have since deleted the playlist(s) but now his music is polluting my profile, even after removing everything I could find…)

854
S
Lover
9 months ago
P
Runaway Baby
PeteskiesRunaway Baby
posted in Features & Feedback
"New Releases" needs an overhaul

New ReleasesPlease, please add a raw New Releases albums / EPs page and a New Releases singles list page. Friday at midnight, these lists should update. No curation, no filter, just the latest 100-200 releases by release date. The new releases by genre seems to greatly omit releases.New Releases For YouIf I like an artist, any of their new releases should be in this list, singles, EPs, mixtape, LP, etcI should be able to see if it is a single, EP etc. in this list as I don’t know what I might be adding to my queue The algorithm for this list either needs an overhaul or should be replaced by releases from artists I like. Every week I see more artists that I have never listened to and are very far off from what I listen to or like.

1097
Leonídia.Deezer
Community Manager
9 months ago
Capndad
Lover
CapndadLover
asked in Features & Feedback
Format Display

Where can I find the format being played while listening on my Desktop PC?

171
E
Lover
9 months ago
S
Tiny Dancer
selfmadefillTiny Dancer
posted in Features & Feedback
deezer keeps logging me out on the latest version

Hi this is Dylan I'm for some reason having problems with my deezer app logging me out I don't know why this happening but please fix it as soon as possible thank you

1160153
Leonídia.Deezer
Community Manager
9 months ago
S
Runaway Baby
smb2980Runaway Baby
asked in Features & Feedback
How to Add Second Account

I pay for a premium subscription. I only have one account and am entitled to two. I want to allow my son to use the other account. How can I add him to my subscription so that he can download and log into his own account from his phone?

2562
E
Lover
9 months ago
S
Tiny Dancer
stacia talleyTiny Dancer
asked in Features & Feedback
lyric button

Lyric button says have to subscribe to enjoy feature and I have premium  

494
Jaime.Deezer
Community Manager
9 months ago
P
Runaway Baby
Petros PapadimitriouRunaway Baby
asked in Features & Feedback
Where are the mixes at android app

Hello there! I have one question : When I use Deezer at Android auto, there is a tab where there are the mixes (eg. rock, jazz, etc.) However I cannot find where the mixes tab is in the Android App, where I could find all the mixes (genre, mood, decades etc). Could you please help me?Thank you a lot!

304
P
Runaway Baby
9 months ago
H
Runaway Baby
hubbacakeRunaway Baby
asked in Features & Feedback
Shuffle All Playlists

Hi guys. So, on the previous version of Deezer, I know I could easily shuffle all my playlists in total. On this new version, I haven’t been able to find that option. Thoughts?

1215
E
Lover
9 months ago
A
Anonymous
posted in Features & Feedback
Landscape iOS

“Landscape Mode for iPhone”Can we discuss again?  I found two community posts on this, five & six years ago.This is something the Marvis App for iOS does, it simply divides the screen in two, and flips each to a landscape view.  This would really be fantastic for in vehicle landscape mounts.  This will also get the App ready for videos.

291
Jaime.Deezer
Community Manager
9 months ago
A
Anonymous
posted in Features & Feedback
Playstation 5 App

I see this come up about 8 months ago, any new information you can share with us on including a Deezer App for Playstation 5?

401
Jaime.Deezer
Community Manager
9 months ago
E
Lover
EpsilonSigmaLover
asked in Features & Feedback
How to listen some songs without affecting my preferences?

Say I have visitors at my place and I want to let them play some of their favourite songs. I wouldn’t want this to affect my Flow or what I see on the app next time I use it. Even worse, if I need to play some children’s songs, I wouldn’t want this genre to creep into my preferences. Is there a way to do it? A private session of some kind?

1016
Jaime.Deezer
Community Manager
9 months ago
M
Tiny Dancer
Mb101Tiny Dancer
asked in Features & Feedback
Streaming from App to Amazon Echo Devices

Why is it not possible to stream to Amazon echo or other speakers? Do you seriously think a product that only works with headsets/earbuds is a realistic proposition in 2023? Every single competitor is now able to do this. Tidal, Amazon music, pandora, Spotify, YouTube music. Pull your fingers out and fix this quickly. It's a basic requirement 

3133
T
Tiny Dancer
9 months ago
D
Runaway Baby
Daniel BouillonRunaway Baby
asked in Features & Feedback
Shuffle play for Desktop app

I’ve been using Deezer premium on Desktop for my windows 10 PC and I can’t help but be a little miffed that my playlists don’t automatically shuffle when I hit play. On my mobile phone you can click the play button and it will shuffle if your shuffle option is turned on but on Desktop even though shuffle is engaged in the bottom right of the player every time you press play on a playlist it starts with the first track. It’s not a major issue but it is rather annoying to have to skip the first song every time and then that song won’t come up randomly until the playlist is played through. To be clear, shuffle does work after the first track is selected, but it always starts with the first track of the playlist.I’m sure it would be a simple fix so please address this. 

1237
starlightning
Lover
9 months ago
H
Runaway Baby
hernanmdRunaway Baby
asked in Features & Feedback
Cannot browse Artists or Albums anymore on web

I am seriously re-considering my Deezer subscription. Please note that reporting this error to me takes time and it is for a service that I am paying for. Since a few days the following error appears.How to reproduce:Enter in the search field any artist, for example: "Dave Edmunds". Click on the artist's name, as shown in the following figure.   See the error: "An error occurred, please try again later."   The same happens when clicking the Album name. It happens with both Firefox and Safari. It should be easily reproducible in your builds. Firefox version: 123.0.1 (64-bit) without any plugins loaded. Safari version: 17.1 (19616.2.9.11.7) OS: macOS Sonoma 14.1.1 (23B81) Let me know if you need further information.

607
H
Runaway Baby
9 months ago
J
Lover
Jorge.FloresLover
posted in Features & Feedback
Over 15% battery drain with the app not being used

Since last update (February 2024), my Deezer app is draining a lot of battery, over 15% of my Samsung S24, it used to be less than 4% (while in use), in this case not in use.Please check what it is happening.

1983
Leonídia.Deezer
Community Manager
9 months ago
A
Runaway Baby
Ari BedatRunaway Baby
posted in Features & Feedback
This app is a POS. Downloads are just broken

I don't understand how after all these years this app is still a pitiful nonfunctional piece of trash. This support forum is as useless as the app because they can't offer any actual SUPPORT other than "ReInStaLl ThE ApP!" Clowns don't know anything about troubleshooting their own app. I'm forced to reinstall the app and my music and now coming back the downloads are completely broken and wont even start for me. Seriously? I'm not even going to bother asking for help because if one of these speds tells me to reinstall this piece of trash app again I'm going to have an aneurysm. HOW HARD IS IT TO MAKE A NON BUGGY STREAMING APP? I DONT UNDERSTAND HOW THESE BILLION DOLLAR CORPORATIONS CAN'T MAKE A PRODUCT THAT SIMPLY **** WORKS.  I switched to Deezer from Spotify because that piece of trash app is broken too but it looks like I just switched one piece of *** for another 

332
Leonídia.Deezer
Community Manager
9 months ago
S
Runaway Baby
SuperneutrinoRunaway Baby
asked in Features & Feedback
Please, whoever started curating Electronic music, move him-her from there

Electronic genre was my only refuge from highly commercialized, autotune, shopping mall music pop mainstream.  Now even electronic music section is infested with it.  I think it might be Georgos.I can’t find new electronic music anymore. So…. it could be goodbye.

312
Leonídia.Deezer
Community Manager
9 months ago
N
Runaway Baby
NetrodoRunaway Baby
posted in Features & Feedback
Hello I am Henri.

I have many ideas that I find interesting for the music application Deezer. I want please that there is an own Like and own playlist endless - radio mix for literally every music, genre that is in the ‘’Like playlist and own playlist without Likes’’ for free and Premium users. The endless radio mix must be literally infinite random that means that a best song of all time can play if you touch the endless radio mix button for free users and premium users but for premium users there is something special, they must listen and see never literally repetition never ever also if the song has another background and same artist for Deezer Premium users.  And for free Deezer users for example after the 999 millijard double l (not miljard) number with 6003 zeros, then a random different song, just 1 song only can literally be repeated, the song must be a song that has not repeated the first time, just another one, also if it has another background but the same song and artist. Please Deezer do th

386
awesomemac
Deezer Legend
9 months ago
R
Runaway Baby
Ray Mond Qu EkRunaway Baby
asked in Features & Feedback
Vafrispeed/Looping/pitch variation & Airstep Play integration for music playalong practice.

I don’t use Spotify anymore and use Deezeer exclusively, but for musical practice and transciption - features such as pitch adjustment, and speed adjustment, looping a section  are incredibly useful.  I really want Deezeer to have these features and if these could be added, better with Airstep play integration

152
R
Runaway Baby
9 months ago
A
Runaway Baby
Alanh73Runaway Baby
posted in Features & Feedback
Your Personal Information(Data) IS NOT SAGE

I have just found out that my personal information has been found on the dark web from Dezzer's Data. My email, My Name And My Date Of Birth have been stolen....BE VERY CAREFUL!!!!

492
Leonídia.Deezer
Community Manager
9 months ago
D
Runaway Baby
DizzeeRunaway Baby
posted in Features & Feedback
Removed from queue Toast message? - Android

Hi, im looking to move to deezer from another service,  All i can see regarding this issue is a year old thread suggesting to long press on a song to remove from queue,  Here which is slightly quicker than waiting for the toast to disappear, however the way i like to listen is to shuffle my entire track list and then scroll through pruning the queue and this workaround really is to slow for that, surely this is an issue that deserves some attention? Seems like a pretty simple solution would be to just remove the toast as it is definitely not needed.… Pretty much a deal-breaker for me as its really frustrating

172
D
Runaway Baby
10 months ago
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