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One Hit Wonder
Bigbird
One Hit Wonder
November 28, 2025
Answered

shuffle

  • November 28, 2025
  • 5 replies
  • 79 views

Ive had deezer a few years now and the shuffle isn't working. Ive cleared my cache.ive uninstalled app and re downloaded it . Ive cleared alot of songs that I dont listen to but its still not working it plays one song thats it ive got the shuffle on but I get nothing any ideas that ive missed I have emailed deezer but havent answered I will cancel my subscription if I cant get it back 🤔

    Best answer by Jaime.Deezer

    Hi ​@Bigbird I am sorry to hear that. Does this happens on Android, iOS or desktop?
     

    5 replies

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAnswer
    Community Manager
    November 30, 2025

    Hi ​@Bigbird I am sorry to hear that. Does this happens on Android, iOS or desktop?
     

    awesomemac
    Superuser
    awesomemac
    Superuser
    November 30, 2025

    And I’m wondering, is this happening when you try to shuffle your favourites, an album or a Deezer playlist? Or all of them?

    One Hit Wonder
    BigbirdAuthor
    One Hit Wonder
    November 30, 2025

    It seems to be all of them 

    One Hit Wonder
    BigbirdAuthor
    One Hit Wonder
    November 30, 2025

    Im using android

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    December 7, 2025

    Have you installed the latest version of the Deezer app in your phone?
    Can you see the shuffle option? If not could you please provide screenshots.
    Thanks

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