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Answered

paying premium and still getting MULTIPLE ads per podcast episode

  • December 21, 2025
  • 1 reply
  • 15 views
M
One Hit Wonder

First of all, i read other threads complaining about this. But still doesnt make sense to me. 

Deezer says the ads are from the podcast itself, BUT, i get ads in german listening to american and brazilian podcasts (im a brazilian living in germany). What am I missing here? Can podcasts creators use regional ads in their podcasts even when we pay premium? 

In a 30min podcast i get 5+ ads. This cant be normal. 

I dont get it and i feel scammed.

Best answer by CharlyMX

Try this basic tip:

• Log out of Deezer and log back in with your email and password.

If it still doesn't work, please contact support so they can help you with the problem on your account. Please provide details of the problem, as well as the make and model of your device and the app and operating system versions.

You can contact us using the Deezer contact form: https://support.deezer.com/hc/es/requests/new

Cheers, and may the music keep flowing!

1 reply

CharlyMX
Superuser
  • CharlyMX
  • Superuser
  • Answer
  • December 21, 2025

Try this basic tip:

• Log out of Deezer and log back in with your email and password.

If it still doesn't work, please contact support so they can help you with the problem on your account. Please provide details of the problem, as well as the make and model of your device and the app and operating system versions.

You can contact us using the Deezer contact form: https://support.deezer.com/hc/es/requests/new

Cheers, and may the music keep flowing!

I 💜 Deezer
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