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Rockstar
January 16, 2019

[FEEDBACK] What do you think of "Flow"?

  • January 16, 2019
  • 354 replies
  • 8437 views
Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!
Pinned Reply By hpguru

I was also at first disappointed with the recommendations, but you need to learn Flow.  Play play play, everything you love and give hearts to your favorite songs and playlists and albums, add as many of your favorite artists and play play play and ban artists you don't like and Flow will soon catch your note.  I am very satisfied.  But you have to make friends and devote time to it.

Yes, indeed. Let it learn.

On first day lame, now it is much better than Google’s Feeling lucky which was okay, but always played same favourites over and over and over again. On Deezer I hear new tracks, new favorites, old classics over and over and over again. Today I paid ONE YEAR in advance for this great service.

Pay 10 months and get 12 months is their annual discount. I paid years for Spottily and then GPM receiving no discounts for loyalty. This is my new home for hard dance music since 29.06.20.

They gave me option to keep 2 months I already had trial. They suggested next time I need to cancel with them, go free, and buy annual again with discounted prices unless they give better ways.

I like flow, I like mixes, this service is good bargain at 99,90 a year for this amazing quality.

It works like a charm when something is great.

This is great, worth to pay.

354 replies

Roadie
January 30, 2019
I m one month with Deezer, I am tired of fabricating playlists on Spotify especially as I love tons of music styles but particularly German electronic music. I took’ deezer only for slightly better sound quality and for flow. The flow app would be perfection only if it was not playing the same songs over and over again from the top tracks. I had to block songs I like because they are playing too often. I also get too much of the top charts songs (which I usually hate) and not enough of what I do actually listen. I am also sad that you can only like up to 2000 songs, it’s very blocking. But Appart of that I am happy
Roadie
January 31, 2019
Flow choices seem to stay stale with no way of dismissing a flow selection. You end up with the same 5 flow playlists for eternity with barely minimal switching up over time. Would be useful to have the ability to dismiss a flow queue and refresh for another one.
Also, random songs that show up despite never having listened to the genre.
Guitar Hero
February 4, 2019
Thanks helene.deezer for starting this thread!

I find Flow to be bafflingly repetitive, and there are plenty of posts on numerous threads expressing similar dissatisfaction, some dating back nearly a year.

With 962 favorite tracks, a playlist with 481 songs, 99 artists and 23 albums in my library, this certainly would not seem a lack of data issue as is often suggested by replies, but rather the algorithm is fundamentally flawed.

It would be nice to know if this is even considered a known issue by Deezer, and if so, is there an ETA for a fix?
doky
Product Team
Product Team
February 18, 2019
Hello Everyone!

It's always useful to have exemples and real feedback to improve a product or a feature, i wrote a small survey about Flow!

If you are a Flow user and you want to give us your feedback, please take a minute to answer (2 questions)

https://s.surveyplanet.com/4Y_mYcfTh
Thank you!
Hitmaker
February 19, 2019
When I am using flow and if I click on the Don't recommend this track link, and if I restart the app/client, or if I come the next day, I find the same track in my queue. I cannot figure out whats the purpose of this feature if the song that I do not want to hear again is queued.

Deezer needs to work on the logic using which Flow queues up songs based on the users taste, since I have been hearing the same old favourite without any change. Songs are queued up even though I click on not to recommend the songs anymore. I had read the webpage on the logic Flow queues up songs, but I do not understand how repeating the same songs that a user has requested not to queue, help out.

I have tried all possible tips given under the FAQ and the bug still persists.

Flow was perfect a while ago. Used to love the way it sorted out songs and gave me recommendations according to my taste. This was until the last few months Flow totally changed its logic on giving recommendations.

I am almost on the verge of cancelling my membership with Deezer due to this flaw
Roadie
February 21, 2019
Flow is awesome, that's what made me start paying for Deezer. I recently canceled my subscription and wanted to switch to Spotify but I came back because of flow. However, there are the things Flow and Deezer can do better.

2,000 favorite songs cap is too small. I already filled it up which means I can't like new songs to improve flow so I just block lots of artists I don't like instead which is not convenient at all. If you can't make it unlimited, you should at least level up with Spotify's 10,000 cap.
In flow, you can dislike a song but you can't dislike a song outside of flow, not even in flow generated playlists.
I recently started getting lots of Nigerian songs suggestions which is weird because I rarely listen to Nigerian songs. I guess your developers thought people will likely listen to popular songs in the country they live, well that's not always true so please stop suggesting Nigerian craps to me or give me an option to dislike all Nigerian songs, maybe not all but like 99%.
It'll be great to be able to dislike a whole genre. I love rap music but I'll like to dislike anything trap or mumble rap or whatever it's called and other genres I don't like.
I mostly listen to music when working or walking home so it's very inconvenient to click like or dislike button, it's usually easier to press the next button on a headphone. I believe it'll be better if flow considers songs I don't skip and ones that I skip within a few seconds (say 15-30 seconds) as possible likes and dislikes. I know it might not always be the case but I believe most times when someone skips a song within a few seconds, they just don't like that song.
Flow for genres and moods will be great. It'll still be the flow we all love but more streamlined.

Not exactly flow related but are we by any chance going to get a Linux app for Deezer? My friend and I wanted to make one but we realized your API doesn't include the link to the song, just 30 seconds preview 😥
Rudi
Ultimate Superstar
Ultimate Superstar
February 24, 2019
Hi there @hemor

Thanks for the great feedback.
About your Linux query, have a look at this topic for example and leave your vote! 😉
Noam Asulin
Superuser
Bezi since 2017
February 27, 2019
Late for the party but still 😉

When I started to use FLOW over 2 years ago I was amazed! I loved it. At the beginning I got suggestions for things I didn't know, listened to favorite and even felt like I'm in time capsule while Deezer throw some good oldies I used to listen to. However after a while things changed. My favorite thrown at me too often and songs I used to love got boring. Moreover, FLIW didn't suggest anything I didn't know. Even songs that were played in the first time were songs I knew already. FLOW is a great option to use when I'm not sure what I would like to listen to, but it should be better. Suggest more new songs and play an extensive songs from our favorite and not only 50-100 out of 800.

Thx.
(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
amoraluv
Rising Star
Rising Star
March 4, 2019
IT needs to circulate more (new) songs
`@`~~
Rudi
Ultimate Superstar
Ultimate Superstar
March 5, 2019
Hey @amoraluv and @Noam Asulin

You've all got a point here - I also share it should be more about discovery. So many artists I didn't know existed, then became favourites because of Flow.
Our devs are fully aware and they're working on Flow as we speak. Some users already have noticed a difference - so keep bringing feedback - it's always useful to improve our user experience.