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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27483 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

    2131 replies

    Show previous replies
    Guitar Hero
    Animate Band
    Guitar Hero
    February 27, 2022

    Hi, 

    I don’t have a profile and my song is on a profile which name is similar to mine : “ANIMATE”

     This song is mine.

     

    Can you put it in a profile with ANIMATE name?

     

    Thanks

    Hey @Animate Band! 

    Here is your new artist page: 

    https://www.deezer.com/en/artist/161998312

    hey Yula I already fixed the problem in the webchat:

     

    here’s my profile

     

    https://www.deezer.com/en/artist/161626852

     

    sorry!

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    February 27, 2022

    Hey @Carlos Carmona, 

    all cleared now! 

    At your service, anytime :hugging:

    (She/her) add your pronouns to your signature!
      Yula
      Deezer Staff
      Yula
      Deezer Staff
      February 27, 2022

      Hey @Aight!
      I have cleaned up your page, as requested :shower:

      Have a good one x 

      (She/her) add your pronouns to your signature!
      Guitar Hero
      Animate Band
      Guitar Hero
      February 27, 2022

      hey @Yula 

       

      I have fixed the problem with your people in the webchat

       

      https://www.deezer.com/en/artist/161626852

       

      this is my new profile

       

      Sorry

      Yula
      Deezer Staff
      Yula
      Deezer Staff
      February 27, 2022

      Hello @Merz, here your new artist page: 

      https://www.deezer.com/en/artist/161999742

      You can request access to your page here, 

      https://creators.deezer.com/user/login

       

      (She/her) add your pronouns to your signature!
        Yula
        Deezer Staff
        Yula
        Deezer Staff
        February 27, 2022

        hey @Yula 

         

        I have fixed the problem with your people in the webchat

         

        https://www.deezer.com/en/artist/161626852

         

        this is my new profile

         

        Sorry

        Sorry for the mistake. 

        All good then, @Animate Band. 

        Have a good one!

        (She/her) add your pronouns to your signature!
        Guitar Hero
        Aight
        Guitar Hero
        February 27, 2022

        Hey @Aight!
        I have cleaned up your page, as requested :shower:

        Have a good one x 

        @Yula Thank u but idk what’s going on now it look like this now and the tracks r still there is it because u just did and it’s need some time to load properly Orr 

        cause there are two account’s called black mask 

        and mine is the one with the profile and there is a new one but it contains all the same track’s on the new profile but in my one it’s got the same track’s aswell but including my song in there 

         

        Roadie
        Galaxy
        Roadie
        February 27, 2022

        Hi there my music is on somebody else’s profile. I can send the song URLs. My name is Galaxy and I am being posted on somebody else named Galaxy, profile. 
        Song 1 : https://deezer.page.link/t7evVone7mJmxvx27

        Song 2 : https://deezer.page.link/udm7hjkXANWndDHeA

        Song 3 : https://deezer.page.link/qD7trMTr7nWVv2qU8

        Song 4 : https://deezer.page.link/QACQkAnFfdrC2JCf8

         

        I have photos Id like to use for my picture, please keep me up to date. 

          Roadie
          Galaxy
          Roadie
          February 27, 2022

          Hi there @yula my problem has been solved. Thank you!

            Guitar Hero
            nearfaraway
            Guitar Hero
            February 28, 2022

            Ok, so I haven’t found a single service who gets this one right as of yet. =)

            The artist Gene: https://deezer.page.link/uSxjKeUq7nMfKXsp9 has a bunch of other artists and albums under them that should not be there. The albums I know should be there are:

            Libertine

            Rising for Sunset

            As Good As It Gets

            Revelations

            Drawn To The Deep End

            Olympian

            AFAIK, no other albums, singles, EPs etc. should be there.

            Thanks!

            /Stefan

            Show more replies
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