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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27483 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

    2131 replies

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    Yula
    Deezer Staff
    Yula
    Deezer Staff
    February 28, 2022

    Hey @Aight, you just need to give it some time to update? 
    Do you still see the tracks on both? 

    Please delete cache on your phone if you do and also double check on the website. 

    (She/her) add your pronouns to your signature!
    Guitar Hero
    Aight
    Guitar Hero
    February 28, 2022

    Hey @Yula 

    i see two profiles named Black Mask the one with my profile picture contains my song and other peoples song where the other Account has the same songs that are on my account but it doesn’t have my song on it. I checked the website and nothing has changed lol 

     

      Yula
      Deezer Staff
      Yula
      Deezer Staff
      February 28, 2022

      Hey @Yula 

      i see two profiles named Black Mask the one with my profile picture contains my song and other peoples song where the other Account has the same songs that are on my account but it doesn’t have my song on it. I checked the website and nothing has changed lol 

       

      I just checked and it’s all good now, @Aight

       

      (She/her) add your pronouns to your signature!
      Guitar Hero
      Aight
      Guitar Hero
      February 28, 2022

      @Yula 

      yes I just check thank you so much!!!! 
       

       

        Roadie
        toster234
        Roadie
        February 28, 2022

        Hello!

        Unfortunately, again the wrong artist was assigned to one of our songs.

        Song: https://www.deezer.com/track/1663950752
        Correct artists:

        https://www.deezer.com/pl/artist/130778152

        https://www.deezer.com/pl/artist/144836582

        Manager in LZR Records
          Yula
          Deezer Staff
          Yula
          Deezer Staff
          March 1, 2022

          Hey @toster234! All sorted :v_tone3:

          (She/her) add your pronouns to your signature!
          Roadie
          moebeats
          Roadie
          March 1, 2022

          Hello Deezer-team,

          I recently claimed my artist profile “moebeats” (lowercase m !), as I uploaded 2 of my songs:

           

          The Profile:

          https://www.deezer.com/us/artist/62733422

           

          My Songs:

          https://www.deezer.com/us/track/1668616912

          https://www.deezer.com/us/track/1654521102

           

          Unfortunately, now my profile  is mixed up with an artist with a similar name: Moebeats (capital M). All of the  songs on the profile , except for the two I mentioned above, are not mine. Would you be so kind either to remove the other songs from the profile or create a new profile for me with the name moebeats?

          Thank you very much

          Moritz

            Carlos Carmona
            Guitar Hero
            Carlos Carmona
            Guitar Hero
            March 2, 2022

            Hey @Carlos Carmona, 

            all cleared now! 

            At your service, anytime :hugging:

            Hey @Yula 

            Profile looks great but the following albums should be added to MOSKA profile:
            https://www.deezer.com/en/album/13306085
            https://www.deezer.com/en/album/12562816
            https://www.deezer.com/en/album/12042842
            https://www.deezer.com/en/album/13306095
            https://www.deezer.com/en/album/12425222
            https://www.deezer.com/en/album/205522262
             

            Thanks again :slight_smile:

              Roadie
              amechii.i
              Roadie
              March 3, 2022

              Hello, I released my first single via DistroKid, and my music ended up appearing on a different artist page on Deezer. My artist name is AME (all caps) but ‘Wishing’ 

              ended up on this artist’s page instead: https://www.deezer.com/en/artist/9085

              A similar thing happened with a collaborative release of a remix of my song. That same artist, although they’re the wrong one, was credited once again but as a featured artist: 



              Would it be possible to create a new page for me, with the name AME? And for the original version of ‘Wishing’ and its remix, to be included on said page?

              Thank you for your time.

                Roadie
                Eduardo Cardoso
                Roadie
                March 5, 2022

                Hi,

                I just have claimed my creator profile. Thanks!

                 

                The Profile: 

                https://www.deezer.com/br/artist/151103732

                 

                Can you correct my release plz?

                 

                Thank you!

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