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My podcast is not updating on your platform


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47 replies


I don't create podcasts but listen.There is not one podcast i listen that's updating new episodes. What is the problem?


  • Tiny Dancer
  • 1 reply
  • March 14, 2024

Hi same problem here. I admin this podcast and last episode #23 isnt showing

 

Ia appreciate your help!


  • Tiny Dancer
  • 1 reply
  • March 15, 2024

Same problem here! This is my RSS: https://anchor.fm/s/5a1f03b0/podcast/rss


  • Tiny Dancer
  • 3 replies
  • March 15, 2024

Hi @Jaime. I requested support to make my episodes appear quicker, Istill donpt see the 4th episode I finished uploading a week ago! How can we make your platforma quicker? I am SoftwareConsultant, I would like to offer some help here.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • March 17, 2024

@Gabyhvidal it has been updated now.
Thanks for reporting it


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • March 17, 2024

Hey @Lucas B I have updated your podcast now.
If you have any further queries please let us know :)


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • March 17, 2024

Hey @Martziano I have updated some settings in our system and your podcast should update on time now.
If the problem persists, please let me know 
Thnks :)


Hi. I have a problem with my podcast. It’s not updating new episodes since a month ago. My podcast is Mixtape lado A. This is the RSS feed: Mixtape lado a

And the link for Deezer is https://deezer.page.link/d7jwppPGCXZHRcHV9

 Thank you for your time. 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • April 16, 2024

Hi @mixtapeladoa the podcast has been updated now.
If the problem persists please let us know.
Thanks


I have same issue on mine , is not updating 

 


  • Tiny Dancer
  • 1 reply
  • May 31, 2024

It seems that my podcast isn’t updating either. Here is its link: 

As you guys can see below, my show has already 2 episodes available on Spotify. 

However, just one is available on Deezer.

Can you guys assist me with this issue?

Thanks a lot,


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • June 2, 2024

@Fernando Outa @TRIXXO the podcast is up to date now on Deezer


  • Tiny Dancer
  • 1 reply
  • June 17, 2024

Hi,

My podcast is not updating either. The latest episode has been up since last friday and it doesn’t show on Deezer :

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • June 19, 2024

Hi @princeofsky the latest episode is available already.
Thanks


  • Tiny Dancer
  • 4 replies
  • May 9, 2025

Hej, ​@Jaime.Deezer 
could you help with updating mine please : https://feeds.buzzsprout.com/2500421.rss

Episode Title and artwork are differents now + I add description.

Thanks in advance

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • May 9, 2025

Hi ​@kangoo34 I have made some changes and should be updated now, please let me know.
Thanks :) 


  • Tiny Dancer
  • 4 replies
  • May 15, 2025

​@Jaime.Deezer thanks for last time. But I have the problem again. Is there a way to be sure that my podcast will be updated at a given date and time ?

I am releasing one episode a week, and it is not really userfriendly to have to come here and ask for a manual update.


  • Tiny Dancer
  • 4 replies
  • May 16, 2025
kangoo34 wrote:

​@Jaime.Deezer thanks for last time. But I have the problem again. Is there a way to be sure that my podcast will be updated at a given date and time ?

I am releasing one episode a week, and it is not really userfriendly to have to come here and ask for a manual update.

​@Alfredo.Deezer Perhaps ??

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • May 21, 2025

I have updated your podcast in our system and everything should be working fine now.
If the problem persists please let us know.
Thanks


  • Tiny Dancer
  • 4 replies
  • May 24, 2025

Hey ​@Jaime.Deezer Thank you.

But again, this week I have updated my RSS feed on Thursday and to the date the podcast is still not up to date on Deezer while it is done in one or two hours following the RSS feed modification on all other platforms. 

What Can I do avoid this latency ?

FYI: I am uploading the next episode this week end with a release date on Wednesday night.

Thank you.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5260 replies
  • May 29, 2025

​@kangoo34 it is up to date now.
apologies for the inconvenience