Deezer For Creators

Hmm that’s strange @Rudi . When I click on the photo it opens a big one, It should be 3000x3000px. That’s why I put it as an attachment.
We requested the access on the 30th of April. 
I also noticed that there are now Facbook and Twitter icons but we don’t have Twitter. We would like instead to put our instagram profile, and for some reason the Facebook link goes to our Instagram profile :)

Hi! 

I have requested my access to backstage for artists on the 15th of may but I didn’t received anything to get any access for the moment. 

Can there be done something to speed up the process?

Thanks!

Hey @Zokie 

Thanks for coming back, I was able to open the pic correctly after using a different browser. Yes, IG links can only be put in the FB button for now. I could put it in your Bio if you prefer. We don't have an IG button yet 

Hi there @Mathias Daeleman 

Thank you for your patience. Is the profile clean with only your content in it? We're dealing with the backlog as best as we can 

Hi, yeah, the profile's clean. It only contains my own content. No problem, I just wanted to check if it's normal that it takes a while ;-)

This is great news!, I’ve been a fan of Spotify for artists for the last few years and it’s helped me out a lot to see what playlists I’m on and other statistics
I actually have more listens on Deezer so I can’t wait to get access to the stats!
Are you still overloaded with requests? I just requested today, I hope it won’t be too long
Thanks

Thanks for the kind feedback @elrapwell - yes, we're still dealing with varied requests, and at the moment with limited resources. I'll keep pinging the teams on your behalf so they can have your names in mind 

Thanks Rudi, my request concerns Ghostown
https://www.deezer.com/en/artist/343815/top_track

Hello guys,
i know we have to wait, and, i know im annoying someone with same doubts of others here.
But still, i need to ask.
I requested access to my bands profile some time ago and still nothing.
I usually wait those processes without complain but thing is, we are releasing new album next month and our page is a mess. We have other ppl songs added and our distributor (ONERPM) asked us to get into backstage to clean the mess.
So, yeah… without the backstage access i cant fix other problems..
Any thoughs about when i can get it?
our band profile is:
https://www.deezer.com/en/artist/6763095

thank you

Hey @elrapwell 

Thanks for coming back to us. I see the profile now, could you please get in touch with our support team here and pass them the email used in the request for Backstage - you shouldn't post it here because the thread is public

Hi @Beto.Gebhard 

If the profile is a mess, Backstage request will take even longer to be granted. Please post the links for the content which isn't yours here, and I'll contact our catalogue teams for a cleanup - that should speed up the Backstage request too 

Hey @Rudi 

thank you your help,

so..
this is our artist page https://www.deezer.com/br/artist/6763095
And those albums are CORRECT:
https://www.deezer.com/br/album/12827896
https://www.deezer.com/br/album/12827884
https://www.deezer.com/br/album/12827916

but all those songs listed below are WRONG:
https://www.deezer.com/br/album/121540212
https://www.deezer.com/br/album/56792332
https://www.deezer.com/br/album/51648292
https://www.deezer.com/br/album/11020430
https://www.deezer.com/br/album/150440752
https://www.deezer.com/br/album/134923752
https://www.deezer.com/br/album/124862002
https://www.deezer.com/br/album/123793882
https://www.deezer.com/br/album/112251182
https://www.deezer.com/br/album/79597702
https://www.deezer.com/br/album/74203852
https://www.deezer.com/br/album/50829342
https://www.deezer.com/br/album/13699166

hope we can fix this!

again, thank you for your help.