Hi there @A_G
Requests take a little over 21 days to be granted. It varies according to the resources we currently have available in the Backstage team and obviously the number of requests at once. Please ensure your profile has only your content in it. If there's anything wrong with the profile, for example, music from other artists incorrectly added to it, let us know!
Hi Rudy,
There’s 7 days left to complete the 2 months waiting since I requested access to deezer backstage.
The 14 days waiting was due to the response I received from Kevin, who recommended me to write to backstage@deezer.com.
My profile seems to have no problems.
Greetings.
Hi there @maxserpentini
Thanks for reporting to us here - I've moved your comment here so that you can read more info about our Backstage - but since requests are taking quite some time to be granted, feel free to post the image here and I'll be adding that for you. You can also provide me with a bio, and Facebook and Twitter links
Hey @A_G sorry to hear that. Send me a PM with your requester email and artist profile and I'll chase this for you
hi,
it should be possible in the backstage to “erase” albums from your profile if they are not yours.
Can someone help me here?
This album is in our profile and its not ours: album 156279952
How can I take it from our profile?
Thanks
Hi there @NortonPT
Nice to see you here again. I've asked our teams to remove that album from your profile. Keep us posted and great work with the tunes
Hi @Rudi
Thanks a lot, once again.
Hi all. We are publishing an album with CdBaby. So we should basically claim an artist page, but.. Some month ago we published a song for a label I don’t know which distributor they used, now there is already a page for our band with a single track. Can this be an issue? Than, how can we upload an avatar/logo for our band and a banner image before publishing the album? Or it goes online without images? Thanks
Hello @zLE, I don’t think this is an issue, you can claim your artist profile by making a request on the Backstage platform
Have a nice day
I'm Jarvis Moss and I want to claim my artist profile which is under Jay-Mik. My music was released through DistroKid so I guess that’s who made my profile but I wanna access it my
Hey Jarvis @Jay-Mik
Thanks for reaching out to us. Have a look above for more info
Any news? I’ve been waiting just over 3 weeks, and I’ve been releasing a lot of stuff recently so it would be really cool to access the behind the scenes stats!
https://www.deezer.com/en/artist/343815/top_track
Hello, I’ve requested Backstage for Artist access for my Deezer artist profile. I’ve reached out to the Backstage for Artist team via email as well and haven’t gotten any response. Is there anyway to expedite this process?
Hello @elrapwell and @management (could you please let me know your artist name?), I’ve forwarded your request to speed up the delivery of your access.
Have a nice weekend
Hello @elrapwell and @management (could you please let me know your artist name?), I’ve forwarded your request to speed up the delivery of your access.
Have a nice weekend
Ghostown
https://www.deezer.com/en/artist/343815
Thanks, I forwarded the information
Hi there @maxserpentini
Thanks for reporting to us here - I've moved your comment here so that you can read more info about our Backstage - but since requests are taking quite some time to be granted, feel free to post the image here and I'll be adding that for you. You can also provide me with a bio, and Facebook and Twitter links
Hey @A_G sorry to hear that. Send me a PM with your requester email and artist profile and I'll chase this for you
Thanks Rudi.
I’ve included a logo for now to post as profile.
I’m not active on twitter but I do have an account.
https://www.maxserpentini.com
https://www.facebook.com/maxserpentini
https://twitter.com/maxserpentini
Hi, I have requested access to the backstage area almost 3 weeks ago and no luck. i wish you can help me
https://www.deezer.com/es/artist/95910412
Facebook page: https://facebook.com/LuisAlvarezRD
Hello, Newbie here!
I just join Deezer and want to claim my artist page.
I tried to follow the link from previous answer on the similar question, but it said I don’t have access.
Anyone know what I should do?
Hello @elrapwell and @management (could you please let me know your artist name?), I’ve forwarded your request to speed up the delivery of your access.
Have a nice weekend
Ghostown
https://www.deezer.com/en/artist/343815
Hello Kevin, Thank you for help! My Deezer Artist Profile for Nexis is : https://www.deezer.com/en/artist/6750141
Hi, I requested access to Backstage about a month ago and want to check in on the progress of my application. I’ve tried emailing the Backstage support email, but haven’t received a response. The artist page I am claiming is linked here: https://www.deezer.com/en/artist/96441312
Any help is much appreciated :)
Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform
Hi @management, thank you for the information, I’ve forwarded it as well
Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform
Hi @management, thank you for the information, I’ve forwarded it as well
Thank you Kevin! I appreciate it!
Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform
Hi @management, thank you for the information, I’ve forwarded it as well
Great! Thank you, Kevin!
Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform
Hi @management, thank you for the information, I’ve forwarded it as well
Thank you Kevin! I appreciate it!
I just checked the form.. The question is, what if I distribute my song through Reverbnation service and doesn’t have label, UPC, and their email?
Hi, I requested access to Deezer backstage to claim my artist profile on the 13th of may and have been waiting since then, how much longer will it be?
Hi there @theRealemz
Thanks for getting in touch. Have you checked if your profile is clean (with no content from other artists)? If yes, send me or @Kevin Deezer a PM with your artist profile link and the requester email. We can check it out with the right teams
Hey @Tamtamtada
I've asked for more info from our Backstage teams and will get back to you once they've replied!
Hi @jwoodbe @Luis Andres Alvarez Escoboza
If your profile is clean, please send us the artist link above WITH the requester's email via PM to me or @Kevin Deezer so that we can chase this up.
Hello @maxserpentini
Icon added, along with FB and Twitter links. I also put your website on the bio