Deezer For Creators

Hello @K.B.Meier, can you send me via PM the email address you used for your request?

Hello @Rudi and @Pia.Deezer

I made an application for Deezer backstage over a month ago, just checking to find out the status since I’ve not heard back yer. I tried reapplying but got a “You have already requested access”. 

Kindly assist. Thank you.

Hello @Serro, could you send me via PM the name of the artist page as well as the email address you used for this request, and if you’re the artist or the manager? Thanks 

I've been waiting for 10 days to confirm my artist profile backstage. I have music distributed by onerpm. I need to post a photo and urgent biography.Please approve soon!profile is: http://www.deezer.com/artist/5801560

Hello. I've tried to access Deezer Backstage since my EP launched back in May. I distrusted through DistroKid and have heard people having their songs distributed from them are having issues accessing Backstage. My EP is called Lockdown and my artist name is Luis Jiménez. The link is: https://www.deezer.com/us/artist/96961762

Hello, I hope you’re having an amazing day.

When I try to submit my backstage profile, it doesn’t allow me to do  it.

Appears the following text.

What can I do?

Greetings :D

Hi @Dina Rosa 

Thanks for waiting. It might be that your request will still take some time until it's dealt with by the team - the current waiting time is around 21 days. However, feel free to post the pic and the bio here and I can personally add them to your profile in the meantime 

Hey @LuisJimenezTV 

Have you requested access via the link above?

Hi there @Esteban Mejía it's best for you to contact support for a more specific advice. Please click here 

Hey @Rudi I tried requesting it through the link but it says I already request it. But it’s been close 3 months and no additional updates has been given to me. I sent an email directly to Deezer’s support email and no response.

Hi  I am having some trouble claiming my artist profile. When I complete my backstage info, right before I accept the T&C, it says that I have already claimed my profile but there must be a mistake. This is the first time that I am claiming my Artist request so I want to know if you can help me solved this because I just release my single and I want to manage and have my profile updated. Thank you. 

Hello @LuisJimenezTV, I can’t find your email to the support team, have you used the same email address as the one you have on the Community? Did you get an answer?

Hello @fannyguida, I’d advise you to get in touch with our support team as well.