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If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit Deezer for Creators platform here 💿

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps 🎵

For any questions, or if there are any issues please contact our team here 📢

Hi there @Mauricio Vega 

Thanks for getting in touch. Post it here, I'll get it updated for you :thumbsup_tone2:

Also, have a look above and request access to Backstage. It's going to take some time for our teams to verify you, so it's best to do it as soon as you can :wink:

I have my music posted on Deezer through distrokid but have no clue how to access the account and change profile image. help?

Hi @Dict8 Please request access to our new Backstage for artists platform here :dvd: Then you can update your artist profile yourself :wink:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :musical_note:

Please bear in mind that the access request can take up to 20 days because there is a huge backlog. Apologies for any inconvenience caused and thanks for your patience 

Ok so Im trying to get access to Deezer Backstage so I can keep my profile updated and get a view at my analytics so I can see and better plan to market myself on the platform.

 

When I try and seek access, the request access form is asking me a bunch of mandatory information that I have multiple answers to.

 

Your label …. Im an artist not a label and I release on many different labels. Do I just pick any of them ? Your distributor …. likewise different labels use different distributors.

 

I have to say having Spotify for artists, Amazon music for artists and an Apple artist account, this way of getting access is by far the most difficult I have experienced. Appreciate it is a new service but hopefully this access element will be improved in future.

Your feedback will certainly help our service improve @Darren O'Brien. Apologies for the inconvenience this caused. You'll need to reach backstage@deezer.com with your queries so that they can answer you directly. Please write URGENT in the subject line :thumbsup_tone2:

In the meantime, please see this page here for further info :pray_tone2:

Great app. But as an artist, I wish Deezer could give us access to insights so we can track down how many people stream which songs, where they're located and such.

Hi there @Oz KayLoz 

Thanks for the feedback. Please see above for more info and request your access straight away - as it can take some time for us to go through all requests. With Backstage, you'll be able to get stats for your streams, among other features :sunglasses:

Hi!

Sanctum from Zambia here :)

We tried to request access to backstage for artists with no luck :( 

Now it keeps saying we already requested access - what do we do?

email: removed to protect personal details

Artist name: Sanctum

Artist id: 91968082

pI can send UPC if necessary]

No label

FB page: https://www.facebook.com/sanctumtheband/

Please help!

Hello, I'm a Musician.

I wanted to put a photo on my artist card profile:

(https://www.deezer.com/ru/artist/75388742)

Hey @Akibree 

All done :wink:

Hi @SANCTUM Zambia 

Have a look through your profile and check if there's anything there that should be moved to another profile and let me know, I can try speed up the process with our teams :nerd:

Hello, I'm a Musician.

I wanted to put a photo on my artist card profile:

(https://www.deezer.com/sr/artist/152958)

 

Hi @SANCTUM Zambia 

Have a look through your profile and check if there's anything there that should be moved to another profile and let me know, I can try speed up the process with our teams :nerd:

The profile is okay - just looking for backstage access :grinning:

Hi @Tadijaa 

All done, let me know if you like it :wink:

Hey @SANCTUM Zambia 

I've reached out to the teams about this. Hope you have access ASAP but please do bear in mind that they're taking a bit longer to cope with the volumes during these times :v_tone2:

Hi, I’m having trouble with the Backstage form. My band’s single was recently uploaded by Distrokid (‘Party Tonight’ by Atomic Sister) and the Backstage form is suggesting the track does not exist, when it is definitely on Deezer. Any suggestions?

I’m in the same boat - can anyone please help!

Hello @Lyndachica, get in touch with our team at this address: backstage@deezer.com :slight_smile:

Have a nice day!

Registered for backstage a month ago and haven't heard a thing. How long should this take ?

Thanks for letting us know and for your patience @Darren O'Brien - it shouldn't take over a month so we apologise for the inconvenience - we've been dealing with a higher number of requests during this crisis. Could you please double check your profile and confirm if there aren't any tracks from other artists incorrectly added?

Ciao attraverso IMusician ho caricato il mio primo brano su deezer. Come faccio ad accedere al mionprofilo artista creato automaticamente dal distributore? 



Ciao attraverso IMusician ho caricato il mio primo brano su deezer. Come faccio ad accedere al mionprofilo artista creato automaticamente dal distributore? 





 





Hi through IMusician I uploaded my first song on deezer. How do I access the artist profile created automatically by the distributor?





Ciao @marcocalabresesinger, sorry that we do not yet support Italian on the Community. You can request access to the Backstage platform here.





Have a nice day!

Hello, good time.
I wanted to update my Facebook address in my deezer account.
https://www.facebook.com/thehemusic
Thanks

https://www.deezer.com/us/artist/12899035/

Hello @Hamid Ebrahimi, you can request access to the Backstage platform here to manage your artist profile :slight_smile:

In the meantime, I've updated your FB page for you :wink:

Cheers

I’d like to claim my artist page but I am not sure how to do that. 

Hi @Trucifer Deville in order to claim your artist page please visit our new Backstage platform here and click on the button 'request access' and follow the steps :wink:

Please bear in mind that the access request can take up to 20 days because there is a huge backlog. Apologies for any inconvenience caused and thanks for your patience.

How do i get access to my artist account if my music is already on deezer?

Hi @Aby Robbens in order to claim your artist page please visit our new Backstage platform here and click on the button 'request access' and follow the steps :wink:

Please bear in mind that the access request can take up to 20 days because there is a huge backlog. Apologies for any inconvenience caused and thanks for your patience.

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