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Deezer For Creators

Deezer For Creators
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Ahmed Hamdy Raouf
Rank

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here :dvd:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :musical_note:

For any questions, or if there are any issues please contact our team here :mega:

 

 

 

Please

I want to approve an artist

Hamdy Raouf

https://www.deezer.com/us/artist/7309546

Ahmed Hamdy Raouf
Jaime.
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Userlevel 7
Badge +7

Hey @VIPER_ the average time to get a response from the team after submitting your request is 3-4 weeks due to the high number of request thet team in working on.
If you haven’t hear from them after that time, please contact me again.
Thanks for your patience. :nerd:

V
Rank

Excuse me,I

Its been like almost a week I have submitted my request to get access or claim my artist profile on deezer  and I haven’t heard anything from you guys yet. What do I do now?  Its just I couldn’t be able to get access to my profile yet.

here is the link to my artist page : https://deezer.page.link/3aQFkXfynDNXNfii9

 

A little help will be much appreciated 

 

 

M
Rank

Hi, I’m still not able to request my artist backstage page.  How do I get this? I have 3 songs released and is part of this EP. How can I get help? 

 

Jaime.
Rank
Userlevel 7
Badge +7

Hey @Lucas Morgan @Mari Si please check the info above on this page in order to claim your artist profile.
Thanks :)

Hi @VincentMongay153 please contact our support team for further help, there are further details to be provided prior to the removal:

Please all check our Deezer for Creators group:

https://en.deezercommunity.com/groups/deezer-for-creators-55

 

M
Rank

I am trying to request access to my artist account and but i got a message saying that the album doesn't belong to me or doesn't exist. How can I resolve this?

I have all informations including UPC

V

Hi, I would like to remove this artist (https://www.deezer.com/fr/artist/86134212) from my Deezer Backstage Account as I’m no longer with them anymore :) 

My Deezer Backstage Account: https://backstage.deezer.com/users/1000642 and email vincentmongay17@gmail.com 

 

Many thanks !

 

 

L

I was wondering if i can claim my artist profile

Rudi
Rank
Userlevel 7
Badge +7

Hi everyone!

We've just launched a private area dedicated to creators here in the community, apply to join now! :grin:

https://en.deezercommunity.com/groups/deezer-for-creators-55

Rudi
Rank
Userlevel 7
Badge +7

That's a very good idea @DrEvil I'll keep that in mind for a collaborative work this year! :upside_down:

Jaime.
Rank
Userlevel 7
Badge +7

Hi @Albert Voiturier that is possible.
Just make sure you select a role as manager and not as artist in the first field of the Backstage application form
Then in the third field you will be able to add all your artists.
Let me know if that works.
Thanks :)

A
Rank

Hello, I have two different musical projects on Deezer but I can't manage the two artist profiles on Deezer Backstage at the same time. Basically, I would like to be able to manage two different artist profiles on Deezer Backstage. Is this possible ?

S
Rank

thanks, @Rudi 

I’ll try contacting Support

DrEvil
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Userlevel 5
Badge +7

I was thinking making the editing bio ability, available to trusted community members.

I'm not a medical doctor, please don't contact me if you're on a plane and need help. For all other enquiries contact the surgery.
Rudi
Rank
Userlevel 7
Badge +7

Hey @Serjonis @TVTENDV 

Thank you for your support and for your patience. Please contact our support if you have Backstage access issues - they can sort that out for you :wink:

Hey @DrEvil 

I can amend artist bios if needed, what do you have in mind? :relaxed:

T
Rank

I was trying to get access to Backstage earlier but, with each attempt, my artist name never comes up. In fact, no artist names appear and all that shows up is the little loading ring. I tried waiting but that didn’t lead to anything. How do I get it to show something so I can have access?

DrEvil
Rank
Userlevel 5
Badge +7

@Rudi  I'm wondering if this something trusted community members could help with? I know it's probably an almost unending task, but I really valued the artist bios.

I'm not a medical doctor, please don't contact me if you're on a plane and need help. For all other enquiries contact the surgery.
S
Rank

this is a screenshot of what’s happening; loading never stops and no artist name is shown. thanks,

Sergio.

S
Rank

Hi. I’m trying to request access to my artist profile via Deezer Backstage but it keeps trying to load the artist name and never stops. Have tried this for almost a week both on Safari and Firefox. Can you help? Thanks!

A
Rank

@Jaime. thank you so much for your help! I prefer to wait until they delete the account as long as they tell me when it’s done.

Greets and all the best!
M

Jaime.
Rank
Userlevel 7
Badge +7

Hey @Afuerenyo Music I have contacted the music team regarding that and they mentioned that they will proceed to delete the artist account you have with PANTANITO, but might take some time. So meanwhile, what you can do is to create your manager’s account with a different email (if that works for you) so you can gain time with your backstage request. Then after the artists account is removed, you can update that email and add PANTANITO as well.
Let me know how it goes. :nerd:

A
Rank

Hi there @Jaime. and thanks a lot for your help!
Right, I’m trying the way you just showed me and anyways it seem I have to delete the previous account because the email with which I registered PANTANITO is already in use (by me, of course) and start the process again…
This is what I get:

Thanx again for your help, please help me get this done

All the best!

M

Jaime.
Rank
Userlevel 7
Badge +7

@Afuerenyo Music I have asked to the team and the told me that when you fill the form you need to request access as a manager. 
Then you can add all your artists ID’s.
I hope that helps :relaxed:

 

A
Rank

Hey @Jaime. Thanks for your search.

I already did as you said and I get this:
“You already requested access to Backstage” and it goes nowhere from here…
Any ideas?
Still got to artists more to go hehe
Thanx again and all the best!

Jaime.
Rank
Userlevel 7
Badge +7

Hey @Afuerenyo Music apologies for the delay. I have asked to our team and they suggested the following steps:

1.Sign out of backstage.
2. Fill in the ‘sign up’ form for the new artists. Add the same email address you used for PANTANITO in all of the requests
3.Submit the request.
4. Request will then be approved after internal check-up. You will not receive automated emails saying the procedure is complete so you need

Please keep in mind that the process can take up to 4 weeks after submission. If you don’t have access after that period, please let me know.
Thanks :relaxed:

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