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Deezer For Creators

Deezer For Creators
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282 replies

O
Rank

Great app. But as an artist, I wish Deezer could give us access to insights so we can track down how many people stream which songs, where they're located and such.

Rudi
Rank
Userlevel 7
Badge +7

Sure @Altblankn apologies for that. Just click on there link here or copy this into your browser: https://support.deezer.com/hc/en-gb/requests/new

N
Rank

Hi, I’m having trouble with the Backstage form. My band’s single was recently uploaded by Distrokid (‘Party Tonight’ by Atomic Sister) and the Backstage form is suggesting the track does not exist, when it is definitely on Deezer. Any suggestions?

V

Hi, I would like to remove this artist (https://www.deezer.com/fr/artist/86134212) from my Deezer Backstage Account as I’m no longer with them anymore :) 

My Deezer Backstage Account: https://backstage.deezer.com/users/1000642 and email vincentmongay17@gmail.com 

 

Many thanks !

 

 

N
Rank
Userlevel 1
Badge

Hi @Rudi 

Thanks a lot, once again.

 

S
Rank

Hey, I applied for backstage access weeeeeeks ago and I still haven’t received access. Come on, guys. Spotify did this instantly. Be better.

https://www.deezer.com/us/artist/136567812

A
Rank

Hello, I'm a Musician.

I wanted to put a photo on my artist card profile:

(https://www.deezer.com/ru/artist/75388742)

Jaime.
Rank
Userlevel 7
Badge +7

Hey @Lucas Morgan @Mari Si please check the info above on this page in order to claim your artist profile.
Thanks :)

Hi @VincentMongay153 please contact our support team for further help, there are further details to be provided prior to the removal:

Please all check our Deezer for Creators group:

https://en.deezercommunity.com/groups/deezer-for-creators-55

 

D
Rank

Hi @Rudi - contacted 9 days ago and was told our request was passed on to Backstage team.

Awaiting response from them.

Thanks

Rudi
Rank
Userlevel 7
Badge +7

Hi @Tadijaa 

All done, let me know if you like it :wink:

Hey @SANCTUM Zambia 

I've reached out to the teams about this. Hope you have access ASAP but please do bear in mind that they're taking a bit longer to cope with the volumes during these times :v_tone2:

A
Rank

hello 

i have requested too access to the backstage for a single artist on january 25th and i still didnt get any answer , could anyone tell us what’s going on ?

 

Pia.Deezer
Userlevel 7
Badge +3

Hi @Trucifer Deville in order to claim your artist page please visit our new Backstage platform here and click on the button 'request access' and follow the steps :wink:

Please bear in mind that the access request can take up to 20 days because there is a huge backlog. Apologies for any inconvenience caused and thanks for your patience.

Adán Angeles
Rank

Hello @Rudi or @Jaime. 

I am contacting you due to a situation with my artist profile name, which I still do not claim because I do not know whether to do it or not that there is a mistake. I asked my distributor RouteNote for the solution to the error but I do not see it reflected in Deezer and it is almost a month after the request. The problem with the profile (URL: https://www.deezer.com/mx/artist/6974943) is that it shows Adán Ángeles when the correct one is Adán Angeles without the graphic accent.
Could you help me fix that mistake?
Thanks.

Adán Angeles
Rank

Sure thing, buddy @Adán Angeles 

All we need to do is remove that accent? No problem, I've contacted a manager in the team to get that sorted. I'll get back in touch if we need anything from you.

In the meantime, stay tuned and best of luck with the music!

Yes @Rudi  just remove that accent. Thank you very much!

N
Rank
Userlevel 1
Badge

Hey @NortonPT I have updated your profile and removed the requested release.
Please let us know if everything’s fine with your artist pagenow.
Thanks

all good! thanks a lot.

Jaime.
Rank
Userlevel 7
Badge +7

@Afuerenyo Music I have asked to the team and the told me that when you fill the form you need to request access as a manager. 
Then you can add all your artists ID’s.
I hope that helps :relaxed:

 

A
Rank

Hi there @Jaime. and thanks a lot for your help!
Right, I’m trying the way you just showed me and anyways it seem I have to delete the previous account because the email with which I registered PANTANITO is already in use (by me, of course) and start the process again…
This is what I get:

Thanx again for your help, please help me get this done

All the best!

M

Rudi
Rank
Userlevel 7
Badge +7

Hi there @LuisJimenezTV @ajosephmusic @Kennyblaze619 

Thank you for reaching out and for your patience, artists!

If your request is taking longer than 3 weeks, please reach out to our support team here so they can forward the details of your Backstage request to the right teams at Deezer :thumbsup_tone2:

Yula
Rank
Userlevel 7
Badge +10

Hey there @Carlos Carmona!

All good! Request approved. 

Sorry I see now that maybe you could not send me private messages anymore. 

I changed it back. 

(She/her) add your pronouns to your signature!
Carlos Carmona
Rank
Userlevel 1

Hey there @Carlos Carmona!

All good! Request approved. 

Sorry I see now that maybe you could not send me private messages anymore. 

I changed it back. 

Thank you @Yula all good here!

If we have further requests I will send you a private message 🙂

A
Rank

@Jaime. thank you so much for your help! I prefer to wait until they delete the account as long as they tell me when it’s done.

Greets and all the best!
M

Rudi
Rank
Userlevel 7
Badge +7

Thank YOU for your support @Agustin Amigo! We also need artists to be part of our community so that we can improve our music experience to the right level.

Perhaps we need to work on a guide that can answer most of the questions you mentioned :thumbsup_tone2:

If there are any specific suggestions, bugs or feedback, let me know directly :wink:

C
Rank

Hello, I'm a Musician.

I wanted to put a photo and profile links on my artist card profile:

( https://www.deezer.com/en/artist/79535082 )
 

My profile on Instagram: ( https://www.instagram.com/akibree/ )

My profile on Twitter: ( https://twitter.com/nikolic_tebra )

Best Regards,

Akibree

M
Rank
Userlevel 1

Hi there @maxserpentini 

Thanks for reporting to us here - I've moved your comment here so that you can read more info about our Backstage - but since requests are taking quite some time to be granted, feel free to post the image here and I'll be adding that for you. You can also provide me with a bio, and Facebook and Twitter links :wink:

Hey @A_G sorry to hear that. Send me a PM with your requester email and artist profile and I'll chase this for you :thumbsup_tone2:

Thanks Rudi. 

I’ve included a logo for now to post as profile. 
I’m not active on twitter but I do have an account. 

https://www.maxserpentini.com

https://www.facebook.com/maxserpentini

https://twitter.com/maxserpentini

1 Attachment
S
Rank

this is a screenshot of what’s happening; loading never stops and no artist name is shown. thanks,

Sergio.

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