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Android

Do you need help with Deezer on you Android device? Ask your questions here!

623 Topics
3,007 Replies

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623 Topics

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Hellbound1Tiny Dancer

asked in Android

Vahram_BeatRunaway Baby

asked in Android

Deezer app login

Every time I log into deezer, after a while it logs out and I want to know why this is happening

1 year ago

Diana MilinRunaway Baby

asked in Android

error loading my favourites

Can't access my favourites, the message is loading page failed

2 years ago

Nour NabilRunaway Baby

asked in Android

every time logout and requested login

when play music in mobile app, then stopped playing and logout and requested login again this issue all time from 3 days

1 year ago

nhahnTiny Dancer

asked in Android

App not working

The app signed me out, and now I can't sign in. Trying with the password says unsuccessful, and the emails don't work if they even come through to begin with. How can I sign in? Is there somewhere I can cancel my membership outside the app? I'd like to do it before I'm billed for next month. Cache clearing and even a reinstall won't fix this.

2 years ago

IskrenRunaway Baby

posted in Android

no deezer premium

2 years ago

William.RijnbeekRunaway Baby

asked in Android

niet mogelijk om pagina te laden

van de ene dag op de andere kan ik niet meer in de app op mijn mobiele telefoon: “niet mogelijk om pagina te laden”. Op de pc lukt het wel. Hoe kan ik dit oplossen zonder al mijn gedownloade muziek te verliezen? En als ik de app van mijn telefoon verwijder, heb ik de muziek dan nog wel op de pc?

1 year ago

jo1Tiny Dancer

asked in Android

App not working properly

Hi for the past 24 hours when I go to Downloaded Music and click on a playlist the page disappears and says 'retry.' This is a problem because I use this app as a dance teacher. When will this be rectified? If this app is not dependable then I will need to find other options.Regards

1 year ago

cazt66Tiny Dancer

posted in Android

Very high data usage

My Deezer wouldn't work yesterday and was asking me to log in as it wanted to check my subscription. I didn't bother using it and logged in today instead and used it while driving using mobile data. The playlist is downloaded, but it wiped out my mobile data usage. I've checked in settings and Deezer is showing that it has used all my mobile data over 24 hours. Even though I've actually only used it for around 2-2.5 hours. Advice please as I don't want this to happen again, I had to pay £21.00 for more data as it doesn't start again until 9th May. If it happens again I'll have to cancel my subscription. Thank you, Carol in Buxton

2 years ago

CoolmfRunaway Baby

posted in Android

Some favorite tracks won't download.

Android. Latest app. Force close. Clear cache. 1580 tracks. Added 150gb to my smart cache which is 100gb greater than my current total deezer storage. If i add those missing songs to another playlist, they still don't download. If i remove the song from fav and readd, it still doesn't download. If i undo the download button and redo, i haven't tried and not really willing to. If i uninstall and reinstall, it will download them but then the problem will come back with new songs i add. This is consistent across Android devices but not consistent with the same songs. Some new songs download on my phone but not tablet for example. There are between 10 and 15 songs that currently do this. I'll add more and see what happens.screenshots for fun…

1 year ago

DaslyRunaway Baby

asked in Android

problem whit my account

Ehenn i enter on my account After i play a Song it droppout to the login Page and he keep doing this Can someone help me fix that

2 years ago

AngelisRunaway Baby

asked in Android

Have Deezer Family Subscription, No FLAC Option

I received an email stating FLAC was coming to family accounts this month. I do not have FLAC as an option in the Android app or through the desktop app in Windows. Fort the Android app, this is what I see in the audio settings and these are the options available when selecting any of the audio quality options. I've cleared the app's cache to no effect. Any help would be greatly appreciated. Thanks.

2 years ago

Waldo SwartRunaway Baby

asked in Android

A network error has occurred while checking the subscription

I am with Deezer premium, i cant play any song, nothing is working.Please help

1 year ago

harman890Tiny Dancer

posted in Android

MOBILE APP

I am unable to log on to the mobile app. It keeps telling my my password is invalid but i have changed it twice.

2 years ago

Filip DruleRunaway Baby

asked in Android

Google home cant find deezer

So, Im originally from Serbia (where i even bought premium membership) but i still can not connect to Mi smart speaker via google home app. There is just no option to link with my deezer acc, EVEN THOUGH i changed my location (even using vpn) to us, what is going on ?

2 years ago

Jannick VerstraeteRunaway Baby

asked in Android

chromecast

I wanna buy a chromecast speaker to play Deezer.Is someone know if the chromecast function works on Deezer?

2 years ago

TAKOPS.YOPROTiny Dancer

posted in Android

ra

Dear deezer the app just continues log me out for no reason. Everytime I play the music it logs out of nowhere please fix

2 years ago

f4stjackRunaway Baby

asked in Android

Poets of the fall doesn't show any discography

Hello, poets of the fall's artist page doesn't show any discography as in the screenshot. FYI.Ozgur

2 years ago

garbageman14Tiny Dancer

asked in Android

Deezer Pro Android downloads keep crasking app

App version 7.0.1.60So in the past week or so I've been having a problem or two with downloading stuff: every time I try to download an album via the three dots on the Albums page (this happens with every album or playlist I try to download), the app will suddenly list the album being downloaded twice, then crash and reopen having not downloaded the album or playlist in question. In Downloaded Music the album or playlist will have the green dot saying it's downloaded, but when I try to play it in offline mode it's not there. I have to go back into online mode, then into the album in Downloaded Music, then toggle the download switch in there off and then on, and then it'll download.I've also noticed a second problem recently that may or may not be related: several albums listed in Downloaded Music have no information attached to them: no artist, album, tracks, or anything, just an empty page with the grey music note icon instead of an album cover. I don't even know which albums these ar

2 years ago

Hotzigetty

posted in Android

Unable to view downloaded music

Deezer android 7.0.3.1, unable to view downloaded music page when offline (the whole point of downloading). It keeps saying unable to load page.This is really frustrating!

1 year ago

One Life. Live ItLover

asked in Android

Started to pause every song after a few seconds

After a subscription of 2 years and still using the same devices my Deezer started to pause every song after a few seconds (varied from fast to after a minute). I looked at all my Android and Deezer settings and nothing helped. After scrolling through the community the last advise was to delete and reinstall the app. Did just that and now I am happily listening to Deezer again while spending hours in the mountains exercising! (Ps. Only annoying part was that I had to download my playlists again which took about an hour. But once I had all the admin sorted it was such a relief to have music back. I spend the last 4 months have to press play/unpause/skip songs the entire time while training). I love Deezer again! Can’t do my hard solo training without Deezer music motivating me. Ps. If one suddenly start to experience problems I guess it makes sense to immediately reinstall the Deezer app on your device. I unneccesary missed out on 4 months of listening pleasure.

2 years ago

sobieka.martaTiny Dancer

asked in Android

Aplikacja nie działa

Witam, Zasubskrybowałam aplikacje, muzyka odtwarza się do połowy utworu i wyskakuje błąd. Połączenie internetowe działa więc nie jest to powodem błędu. Proszę o pomoc.

2 years ago

validcharactersRunaway Baby

asked in Android

Tracks played from Favorites do not appear as favorited

When playing songs directly from my Favorites section on mobile, the track does not visually appear favorited as the heart icon is not filled in in the player view.If I follow the same process on desktop, the track does visually appear favorited as the heart icon is filled in.The discrepancy is confusing and I want to avoid having duplicates in my liked tracks if end up favoriting a track twice because it didn't appear favorited on my device.

2 years ago

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