Guitar Hero

Some favorite tracks won't download.

Forum|Forum|4 years ago
April 24, 2022
6 replies
221 views

Android. Latest app. Force close. Clear cache. 1580 tracks. Added 150gb to my smart cache which is 100gb greater than my current total deezer storage. If i add those missing songs to another playlist, they still don't download. If i remove the song from fav and readd, it still doesn't download. If i undo the download button and redo, i haven't tried and not really willing to. If i uninstall and reinstall, it will download them but then the problem will come back with new songs i add. This is consistent across Android devices but not consistent with the same songs. Some new songs download on my phone but not tablet for example. There are between 10 and 15 songs that currently do this. I'll add more and see what happens.

screenshots for fun…

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CoolmfAuthor

Guitar Hero

Just added these songs. No restart of the app yet. I will do that next.

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CoolmfAuthor

Guitar Hero

These ones downloaded but the old 10 to 15 ones that didn't download, still do not have the check mark indicating download.

Yula

Deezer Staff

Hey there @Coolmf,

The only think I can think about is that there isn’t enough space to download the whole list.

Have you been able to download it all?

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CoolmfAuthor

Guitar Hero

Hey there @Coolmf,

The only think I can think about is that there isn’t enough space to download the whole list.

Have you been able to download it all?

I simply ended up reinstalling. So far so good but i haven't added any new songs. I'll let you know how it goes soon.

Thanks for trying to help so far though!

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CoolmfAuthor

Guitar Hero

Hey there @Coolmf,

The only think I can think about is that there isn’t enough space to download the whole list.

Have you been able to download it all?

I thought the problem was solved at things were going well. I wonder if it has to do with adding songs on one device and then on another and then the app gets confused maybe…

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CoolmfAuthor

Guitar Hero

Hey there @Coolmf,

The only think I can think about is that there isn’t enough space to download the whole list.

Have you been able to download it all?

Problem popped up again…. That song doesnt download across all devices.

Also I've found new songs added only get downloaded and show a green checkmark if i restart the app after adding the song. Similar experience across all my devices (like 3 of them).

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