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One Hit Wonder
Apr 27, 2022 5:42 PM UTC
Answered

error loading my favourites

Can't access my favourites, the message is loading page failed

 

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    Answer
    Apr 28, 2022 8:46 AM UTC

    Hey @Diana Milin 

    Please clear the cache (Settings → Data and storage → Clear all), delete the Deezer app, restart your smartphone, download and install the latest version from the Google Play Store.
    After that everything should work normally again.

    1 reply

    Answer
    Apr 28, 2022 8:46 AM UTC

    Hey @Diana Milin 

    Please clear the cache (Settings → Data and storage → Clear all), delete the Deezer app, restart your smartphone, download and install the latest version from the Google Play Store.
    After that everything should work normally again.