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One Hit Wonder
April 26, 2022
Answered

App not working

  • April 26, 2022
  • 1 reply
  • 81 views

The app signed me out, and now I can't sign in. Trying with the password says unsuccessful, and the emails don't work if they even come through to begin with. How can I sign in? Is there somewhere I can cancel my membership outside the app? I'd like to do it before I'm billed for next month. Cache clearing and even a reinstall won't fix this.

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    Best answer by Yula

    Hey there, 

    can you please reinstall the app? 

    This should solve the issue :) 

    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    April 28, 2022

    Hey there, 

    can you please reinstall the app? 

    This should solve the issue :) 

    (She/her) add your pronouns to your signature!