I am with Deezer premium, i cant play any song, nothing is working.
Please help
Best answer by Yula
View original
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
Userlevel 7
+7
He
Have you tried to reinstall the Deezer app and login again?
Thanks
The same for me, A network error has occurred while checking the subscription
Estou com o Deezer premium, não consigo tocar nenhuma música também.
Same here
Userlevel 7
+10
Hello everyone, can you please reinstall the app from the Play Store?
https://play.google.com/store/apps/details?id=deezer.android.app
Please let us know if it solved the issue!
Followed instructions and now everything has been wiped. Also asking for payment to set up again though I'm paid up and have been a customer for some time.
I have the same issue on my android phone. On desktop, with the same account no problem.
The installed Deezer version is 7.0.2.75.
Android version is 9
I'm about to throw a "doopy".🤦♀️🤦♀️. I NEED my music🙄😥.
I am having the same problem on my android phone, :-( It started after the last update.
I have checked, also for me the problem started after last update, 4 days ago.
Followed instructions and now everything has been wiped. Also asking for payment to set up again though I'm paid up and have been a customer for some time.
Me too, and now I cannot log back in on Android. I am very angry. Is there a solution to this problem?
Hello everyone, can you please reinstall the app from the Play Store?
https://play.google.com/store/apps/details?id=deezer.android.app
Please let us know if it solved the issue!
This does not work if you do it wipes out all the information, and you won’t be able to log in again only sign up. Please fix this. :( It has been days without my music on my phone.
Hi
why this thread is marked as Answered?
The post marked as answer is a question! and who has tried the possible fix has told that does not work!!!!
ok, found a solution: I have a family subscription, I have changed the profile to the one of my wife, then back to mine and now it works
Incredibly frustrating!
2nd time in two months where Deezer has crashed on my Android
Annoying message that states that my subscription is being verifief.
If I reload the app I know what will happen:
All my music downloaded will be wiped.
Help please!
I have the same problem. Since other users couldn't log on after reinstalling, I'd rather not go that route. Any chance for a fix?
I see the same message everytime I launch the Deezer app on my Android, but one I click "QUIT" in the pop-up window, it refreshes the screen and I can play music.
I had the same problem and solved it like this:
- first as I have the family suscription I changed to another profile and then went back to the main one.
- Went to the Android app configuration of Deezer, forced it's detention and cleaned the cache.
Hope this helps
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.