Hi Yula, do you think it might be an idea to apologise for this?  Maybe send a mail to all deezer users rather than wait for them to search for the solution themselves.  I find this really annoying and will start looking for alternative streaming solutions, seems there are a few offering lossless these days.

Hey @pglaister, 

we are so sorry about this and we are acting on finding a fix as soon as possible!

Sorry, but this should have been fixed  by now. Poor customer service. Time to leave deezer.