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Unable to view downloaded music


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Deezer android 7.0.3.1, unable to view downloaded music page when offline (the whole point of downloading). It keeps saying unable to load page.

This is really frustrating! 


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28 replies

Hi Yula, do you think it might be an idea to apologise for this?  Maybe send a mail to all deezer users rather than wait for them to search for the solution themselves.  I find this really annoying and will start looking for alternative streaming solutions, seems there are a few offering lossless these days.

Userlevel 7
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Hey @pglaister

we are so sorry about this and we are acting on finding a fix as soon as possible!

Sorry, but this should have been fixed  by now. Poor customer service. Time to leave deezer.