Unable to view downloaded music

@Deezer Team : considering the last comments posted here by various users, it seems obvious that your last update broke this feature.
We as users shouldn’t have to do nonsensical things such as uninstalling the app, and downloading our offline catalogue again, just because your developers broke a feature.

Please fix this ASAP, this is getting ridiculous.

Same issue here. Re-Installing and re-downloading isn't an option for some people on limited data plans.

This needs to be fixed.

Same for me. If deezer doesn't work in offline mode and doesn't work in online mode with a bad data connection then it's no use to me. Can someone from deezer please confirm and ideally tell us when this will be fixed?  Thanks, Paul

Hello everyone, this is fixed if you reinstall the app. 

If the issue continues, please contact our Support here! 

Hi !

Does reinstalling the app deletes all the offline music that has been downloaded before ?

That’s the main issue for us.

Hi Yula, do you think it might be an idea to apologise for this?  Maybe send a mail to all deezer users rather than wait for them to search for the solution themselves.  I find this really annoying and will start looking for alternative streaming solutions, seems there are a few offering lossless these days.

Hey @pglaister, 

we are so sorry about this and we are acting on finding a fix as soon as possible!

Sorry, but this should have been fixed  by now. Poor customer service. Time to leave deezer.