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One Hit Wonder
Hellbound1
One Hit Wonder
April 29, 2022
Answered

Deezer app keeps sending me to the subscription page

Hi all

Since last Sunday the Deezer app when launched keeps sending too the choose subscription page & I'm confused. I have a premium subscription which I pay through PayPal. I have tried deleting Deezer & reinstalled but without success. Can anyone help.

Many Thanks

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    Yula
    YulaAnswer
    Deezer Staff
    May 1, 2022

    Hey there @Hellbound1, 

    You might be connected to the wrong account. 

    Or something went wrong with the subscription.. 

    Our Support can check this for you, just contact them here.

    (She/her) add your pronouns to your signature!
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    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    May 1, 2022

    Hey there @Hellbound1, 

    You might be connected to the wrong account. 

    Or something went wrong with the subscription.. 

    Our Support can check this for you, just contact them here.

    (She/her) add your pronouns to your signature!
    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement