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Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 623 Topics
  • 3,010 Replies

623 Topics

P
Runaway Baby
Petar RadosRunaway Baby
posted in Android

all my downloaded songs desapears

All my songs disappeared but still deezer uses 50GB of storage, and lately I have problems with loading songs

3
Leonídia.Deezer
Community Manager
5 months ago
Y
Runaway Baby
Yvette11Runaway Baby
posted in Android

My loved songs started playing weirdly

My last added song to this list was the first one to play and then going downwards to the first added one. Now I sorted them by last added but when the last added plays, the playlist ends. What to do to return it to normal? 

3
Y
Runaway Baby
2 months ago
S
Runaway Baby
Sam.CRunaway Baby
posted in Android

New update pauses itself

New gliches by pausing itself 

3
Leonídia.Deezer
Community Manager
7 months ago
A
Runaway Baby
acruzmnRunaway Baby
posted in Android

Deezer crashes randomly on Android. Months with this issue. Fix it. Updating does nothing. AndroidWebView possible culprit.

Nothing Phone 1Nothing OS 2.0.4, Build Spacewar-T2.0-2310006-1014-EEAAndroid 13-Security update 01.Sep.2023-Google Play 01.Oct.2023-Baseband MPSS.HI.4.3.3-00781-LC_All_PACK-1.570503.2.589090.5-Kernel 5.4.210-qgki-gcfce8884187a, #1 Fri Oct.6.2023Deezer version 8.0.0.78Do not reply with “update Deezer”, “clear your cache”, etc. I will take replies of this nature as evidence that you did not read this at all. Your app is broken and cuts off my music randomly. I believe something related to AndroidWebView is causing this. Something is clearly very wrong with a core dependency of Deezer. I like your app, but I’m veering towards cancelling my premium subscription based on this issue persisting for months.

3
A
Runaway Baby
5 months ago
M
Runaway Baby
MickyboylondonRunaway Baby
asked in Android

Poweramp Deezer issues

Hey Deezer can you please fix the inergration between Deezer and Poweramp  I've spoken to Poweramp developer and they say it's deezer software when will this be fixed 

3
Leonídia.Deezer
Community Manager
7 months ago
G
Runaway Baby
GoverRunaway Baby
asked in Android

Eco 99fm radio isn't playing

Hi, The radio station Eco 99fm from Israel isn’t working. It plays the ‘login add’ and then drops.https://eco99fm.maariv.co.il/ Please fix,

3
G
Runaway Baby
7 months ago
Garlic_Brea_d
Runaway Baby
Garlic_Brea_dRunaway Baby
posted in Android

Why is Deezer for Android so bad now?

I have been using Deezer for a very long time over the course of several different accounts. It has gotten progressively worse for at least 3 years now. I want to know if it’s going to get any better, because I’m on the brink of switching to Spotify. Below are my issues with Deezer for Android. For context, I’m using a Samsung S20+ with no damage or anything with plenty of spare storage and my system software and app version are all up-to-date.Painfully slow search feature. I have Wi-Fi with 30mb upload and 30mb download consistently. The app continually struggles to search ANYTHING. Sometimes it works fine, but usually it buffers for several minutes before returning a result which is sometimes not even what I search for. It never used to do this, it started maybe a year ago or so. I have tried mobile data and that doesn’t help. Low download integrity. I had about 30GB of downloads which I’d say is on the small side for audiophiles like myself. They worked without issue for years until

3
G
Tiny Dancer
1 month ago
W
Runaway Baby
waltersorto19Runaway Baby
asked in Android

help please it keep pop up loading fails when i listen a song on my phone how can i fix this

Loading error keep pop up when I listen music on my phone 

3
Jaime.
Community Manager
5 months ago
Dmitry.Skibitsky
Runaway Baby
Dmitry.SkibitskyRunaway Baby
posted in Android

Deezer Connect is not working properly

I'm using a Fiio M11S player with the latest version of Deezer installed. I control the music through my phone via Deezer Connect. The app works fine for a while and then it starts to freeze: Tracks don't switch, control buttons and other interface elements start twitching, everything is laggy. It goes away when I reconnect to the device, but it comes back after a while.What it boils down to is that no matter how many times I try to use Deezer, I go back to another streaming service that doesn't have these remote control problems. Deezer Version 8.0.9.28Demo: https://drive.google.com/file/d/13UhiLCwoUZqple-niv3Ck9-595cdQmAG/view?usp=drivesdk

3
Dmitry.Skibitsky
Runaway Baby
12 days ago
M
Runaway Baby
ManevaRunaway Baby
asked in Android

Display problem on the listening page

As you can see on the picture, the album cover hides the text on top of the screen.Is there a way to fix that? I already tried uninstalling and reinstalling the app. Thank you 

3
F
Tiny Dancer
2 months ago
M
Runaway Baby
mennoknight78Runaway Baby
asked in Android

Deezer sucks me dry!

I've been using Deezer Premium for a few years now. Never had any problems. The last few days however the Deezer app (on Android) keeps going through my data like crazy. I have a 10Gb/m bundle - it was gone within a week. Added 1 GB (10 euros, mind); listened to a few songs - gone within a day. Another GB - same thing. (and yes, it is Deezer that does this, I checked).This is all quite puzzling. Not to mention expensive. My listening patern is exactly the same as it was a month a go, or a year ago, for that matter. I've been listing to HiFi for almost three years now. So no changes there. Deezer Support is keeping awfully quiet. Any ideas/suggestions?

3
awesomemac
Deezer Legend
5 months ago
Tiddybrook82
Lover
Tiddybrook82Lover
asked in Android

Track Replaying Glitch

Over the last week or so I've started experiencing an error where by if you have had the phone screen locked, with the small mini player on the lock screen, when I unlock my handset and open the Deezer app whatever is playing stops and the app starts playing from the first track I started playing just before I locked screen. It plays through in exactly the same order whether it was 3 songs that had played or 10, it just skips right back to the start of whatever had been playing just as the screen locked.It seems to be happening pretty much every time I'm unlocking the phone and opening Deezer by pressing on the front screen Widget or even just pressing the app itself. I'm using Android and on the latest version available on a Samsung Galaxy A51. Oh and I'm a Deezer Beta tester, so it's that version of the app. Any ideas or advice please?

2
Tiddybrook82
Lover
1 year ago
R
Runaway Baby
Rob UlsamerRunaway Baby
asked in Android

down

Downloads unavailable

2
R
Runaway Baby
1 year ago
A
Lover
Anthony76Lover
asked in Android

Starts with subscribtion page

Everytime I start Deezer on my phone or tablet it starts with the subscription page.Is this normal? Deezer 7.0.3.43. Android 10 and 11. And I do have an Premium subscription.  

2
A
Lover
1 year ago
S
Runaway Baby
Sergio CarranzaRunaway Baby
asked in Android

I have an Android Version 11. I can't download the Deezer app. help

Unable to download Deezer app on my Android version 11

2
S
Runaway Baby
2 years ago
G
Runaway Baby
GertFourie1212Runaway Baby
posted in Android

cant open deezer on smart tv

I am a deezer subscriber and chose deezer because my hisense smart tv has the app, it worked fine but stopped working abour 4 months ago, i have reset my tv to factory default and tried everything , if i try going into deezer i see only a black screen , please assist ? 

2
G
Runaway Baby
1 year ago
O
Lover
One Life. Live ItLover
asked in Android

Started to pause every song after a few seconds

After a subscription of 2 years and still using the same devices my Deezer started to pause every song after a few seconds (varied from fast to after a minute).  I looked at all my Android and Deezer settings and nothing helped.  After scrolling through the community the last advise was to delete and reinstall the app.  Did just that and now I am happily listening to Deezer again while spending hours in the mountains exercising!  (Ps. Only annoying part was that I had to download my playlists again which took about an hour. But once I had all the admin sorted it was such a relief to have music back.  I spend the last 4 months have to press play/unpause/skip songs the entire time while training).  I love Deezer again!  Can’t do my hard solo training without Deezer music motivating me. Ps.  If one suddenly start to experience problems I guess it makes sense to immediately reinstall the Deezer app on your device.  I unneccesary missed out on 4 months of listening pleasure.  

2
O
Lover
2 years ago
D
Tiny Dancer
dennisleeksTiny Dancer
asked in Android

How can I transfer music to a new SD card?

Hi I need to increase the amount of SD storage on my Tablet by replacing the current SD Card with a larger one but I don't want to loose the Deezer music on the current SD Card. How do I transfer the music onto my new larger SD card. Thanks Dennis

2
dgoorevitch
Lover
1 year ago
F
Runaway Baby
Filip DruleRunaway Baby
asked in Android

Google home cant find deezer

So, Im originally from Serbia (where i even bought premium membership) but i still can not connect to Mi smart speaker via google home app. There is just no option to link with my deezer acc, EVEN THOUGH i changed my  location (even using vpn) to us, what is going on ? 

2
F
Runaway Baby
2 years ago
B
Runaway Baby
BkelleyRunaway Baby
asked in Android

Can't skip song

Won't let me skip songs. There is no way I am at my limit and I have HIFI membership.  

2
A
1 year ago
N
Runaway Baby
NotJefferyRunaway Baby
asked in Android

Android App Issue

Hi,The Android app is really slow. It takes a long time to load an album, song information, artist pages etc. Pressing the three dots while a song is playing to access the artist page or add to a playlist brings up a blank screen. This has been happening on and off for a few months. Is this a current issue with the app or is there something wrong on my end?

2
N
Runaway Baby
1 year ago
E
Runaway Baby
Eoanmct98Runaway Baby
asked in Android

Why is there no option to connect to Internet speakers on Android?

Hi, I'm new to deezer from Spotify, am I being stupid or can androids not connect to Internet speakers like sonos or audio pro? The speaker icon in the bottom left corner takes me to audio settings, where on my ios devices it brings up airplay devices and sonos devices etc, such as on Spotify with the same icon.Can someone help with this? It's irritating only being able to connect via Bluetooth. I have a Samsung S21 Ultra so it's not like I have an old device. Much appreciated!

2
DrEvil
Star Wo-Man
2 years ago
M
Runaway Baby
misokatsunRunaway Baby
asked in Android

music will not au

for the past month or so, my music will not play. if i try to play a song it just gets stuck on loading almost there. i have not been able to play downloaded music either. and before you even ask i restarted my phone, cleared the cache, moved from internal to external and vice versa, and nothing works. i expect this app to work properly especially if im giving you my money for extra features 

2
M
Runaway Baby
1 year ago
K
Runaway Baby
KoeleRyanRunaway Baby
asked in Android

Deezer won't sync my recent listened songs to my recent songs list

I'm having trouble syncing my songs to my recent songs list. On deezer, everyone has a "recent songs" Playlist which shows you the songs you've listened recently. The songs I'm listening, won't pop up there. It just keeps on the songs I listened a couple days ago. Does anyone know how I can fix this?Would be appreciated!! 

2
bluezzbastardzz
Deezer Legend
1 year ago
S
Lover
summerteethLover
asked in Android

Can I at least see (not play) my downloads now I'm on a free plan?

I’m a long time Deezer family plan subscriber but have just reverted to a free account while I compare Deezer with other services (at least until the 25% discount on the single premium plan is extended to families… go figure).Anyway, I understand that I can’t play/access my downloads now I’m on a free account, only I would at least like to see what I’d downloaded so I can stream them. Frustratingly, when I click on downloads the screen quickly reverts to ‘unable to load page’ after briefly showing the downloads with message to say I can’t access them on a free account.Anyone help?Thanks.

2
S
Lover
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE